Samsung Galaxy A5 Android connecting to Imac for transferring pictures and mobile hotspot

[the fat ewe]

I just bought a Samsung Galaxy A5 and have tried smart switch, kies and android file transfer, but I cannot get the photos from the phone to the computer. Help please.

 

[Coodu]

Hello, is the USB mode set to MTP? See below for some more information.

http://www.howtogeek.com/192732/android-usb-connections-explained-mtp-ptp-and-usb-mass-storage/