scanning in safe mode??

By butchyboy
Dec 22, 2006
  1. im trying to delete a virus called smsse.exe and was told to start my computer in safe mode and do a full system scan with my anti virus but it wont let my norton do it while in safe mode and i cant get onto the net either ?????????????? what do i do
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    I have moved your thread to the correct forum.

    Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.

    Regards Howard :)

    This thread is for the use of butchyboy only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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