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Screen Goes Black - Backlight Is Still On

By cj20032005
Feb 12, 2016
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  1. Hi All,

    Twice, in the last week, my laptop screen has gone black for no apparent reason. Although the screen is black, it is a lit black screen, if that makes sense. The computer is still running power, fans, etc.

    Anyone know why this is happening? I'm thinking the graphics card is going bad, since it is not a completely dark, black screen like one you get from closing the lid or no power. I have gotten a few messages in the last couple of months saying the display driver crashed.


  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,243   +234

    The video chip on the laptops motherboard may have failed due to heat and vibration

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