Drive: Seagate External Hard Drive 1TB
Separate Lock software bought, $45: Lockngo.exe - Keynesis Pro.
OS: Vista
Yesterday morning I used my External Hard Drive (trough lockngo.exe)
for around 2 hours without any problems.
After finishing, I locked the external hard drive.
12-13 hours later when I arrived home, I finished doing some school
work and tried to access the external hard drive to make a back up of
the file.
I double clicked on lockngo.exe and typed in the password, it then
displayed "Unlocking..." as usual but then another window popped
saying:
"F:\ is not accessible .
The file or directory is corrupted and unreadable."
Funny thing is, I then went to "Computer Management" and under "Disk
Drives" it showed my external hard drive under Disk drives:
"Seagate FreeAgent USB Device".
I then right clicked it, went to Properties and it said "This device
is working properly.".
I installed the extra SeaGate manage software, did a few error checks
etc and said that the external hard drive is working fine.
After that, I went to "Disk Management" and it showed:
Volume - Layout - Tupe - File System - Status
( F: ) - Simple - Basic - RAW - Healthy (Active, Primary Partition)
What concerns me is the "RAW" part... what does it mean? Anything bad
or is it just normal? Since I thought it's meant to say "NTFS"?
So in the end I've got a HIGH feeling that the external hard drive
itself is fine, what's causing all this problem is the Lockngo.exe.
Due to this, I tried the following steps on trying to unlock the drive;
> 1. Open this link
> http://www.keynesis.com/store/index.shtml?demolink&idp=yes&fs=UNKNOWN
> 2. At the page that will be opened in your browser find in the top right
> corner the record: "Already Purchased ? Click here to redownload your
> product." and click it
> 3. Enter your registration e-mail and order number [removed order number -- Matthew].
> Click "Login"
> 4. Follow the wizard and download full version for your disk to the root of
> your drive C:
> 5. Click "Start"->"Run...", enter "cmd" and click "Ok"
> 6. In appeared window type: "C:\Lockngo.exe X:\", where X: - your locked
> disk
> 7. Enter your password and unlock disk.
I did the above but another message then showed:
"Error
This program may be started only from a removable disk"
Is there anything I can do to solve this problem?
The external hard drive is not even 3 months old and I don't wish to
use its warranty for a new one since I'll loose all my data.
Thanks,
Edilson.
Separate Lock software bought, $45: Lockngo.exe - Keynesis Pro.
OS: Vista
Yesterday morning I used my External Hard Drive (trough lockngo.exe)
for around 2 hours without any problems.
After finishing, I locked the external hard drive.
12-13 hours later when I arrived home, I finished doing some school
work and tried to access the external hard drive to make a back up of
the file.
I double clicked on lockngo.exe and typed in the password, it then
displayed "Unlocking..." as usual but then another window popped
saying:
"F:\ is not accessible .
The file or directory is corrupted and unreadable."
Funny thing is, I then went to "Computer Management" and under "Disk
Drives" it showed my external hard drive under Disk drives:
"Seagate FreeAgent USB Device".
I then right clicked it, went to Properties and it said "This device
is working properly.".
I installed the extra SeaGate manage software, did a few error checks
etc and said that the external hard drive is working fine.
After that, I went to "Disk Management" and it showed:
Volume - Layout - Tupe - File System - Status
( F: ) - Simple - Basic - RAW - Healthy (Active, Primary Partition)
What concerns me is the "RAW" part... what does it mean? Anything bad
or is it just normal? Since I thought it's meant to say "NTFS"?
So in the end I've got a HIGH feeling that the external hard drive
itself is fine, what's causing all this problem is the Lockngo.exe.
Due to this, I tried the following steps on trying to unlock the drive;
> 1. Open this link
> http://www.keynesis.com/store/index.shtml?demolink&idp=yes&fs=UNKNOWN
> 2. At the page that will be opened in your browser find in the top right
> corner the record: "Already Purchased ? Click here to redownload your
> product." and click it
> 3. Enter your registration e-mail and order number [removed order number -- Matthew].
> Click "Login"
> 4. Follow the wizard and download full version for your disk to the root of
> your drive C:
> 5. Click "Start"->"Run...", enter "cmd" and click "Ok"
> 6. In appeared window type: "C:\Lockngo.exe X:\", where X: - your locked
> disk
> 7. Enter your password and unlock disk.
I did the above but another message then showed:
"Error
This program may be started only from a removable disk"
Is there anything I can do to solve this problem?
The external hard drive is not even 3 months old and I don't wish to
use its warranty for a new one since I'll loose all my data.
Thanks,
Edilson.