I'm having an issue (slow logoff and shutdown) in WinXP.
I've attached log. Any help appreciated.
A slow logoff and shutdown could mean applications are hanging- that is, not shutting down properly. It can also mean the there are too many programs starting at boot and running in the background. Each of these has to close when you shutdown
It is better to follow the order of the malware cleaning, running Malwarebytes first, then Superantispyware, followed by Hijackthis, then attaching all 3 logs. But we will try this. If problems persist, you will need to follow: https://www.techspot.com/vb/topic58138.html
You are running two antivirus programs. Decide which you want to keep, then remove the other one:
Please re-open HiJackThis and scan.*Check* the boxes next to all the entries listed below.
NOTE: AdvPack is the Advanced INF Package Installer. This dll assists with hardware and software installs by providing advanced setup functionality on top of setupapi.dll. The files below are 'left over' from the run of nLite. Advise remove all:
Only delete these entries if they don`t belong to your ISP
Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis and reboot into Safe Mode:
Start> Run> type 'msconfig' without quotes> enter> Selective Startup> Startup tab> UNCHECK
Processes belonging to either Ontrack OR Vipre, whichever you are NOT going to keep
Control PAnel> Add/Remove Programs> Uninstall the following if present:
IF you are not going to keep Vipre:
Start> Run> services.msc> right click on Sunbelt VIPRE Antivirus Service> Properties> Change Startup Type to Disabled.
Reboot into Normal Mode. You will get a nag message you can ignore after checking 'don't show this message again'. Stay in Selective Startup.
Please advise of system status.
Thanks for the detailed information. Will execute and post back :approve:
WOO-HOO Problem solved. I think SBAMSvc.exe was the major culprit, but I followed Your advice entirely and shutdown has to be a hundred times faster. Thanks again for Your efforts :wave:
You're welcome! Love to start the day with a WOO-HOO! Vipre is a known high resource user. Be sure and follow through with the other suggestions.