I have a Sony Laptop about a year old running Windows 7. I've been having two issues, first of all is about once a day I'll go back to it and try to wake it up only to find it's crashed and I'm getting the "start windows in safe mode screen". Second, I tried Google Chrome and that made things highly unstable, I could only browse for a couple of minutes without getting a BSOD.
I can't upload dump files. I can see them on my PC, but the uploader just doesn't see them to select even in Admin mode, but I ran Whocrashed and got some information:
POWER? RELATED CRASHES:
[FONT=Segoe UI]On Sun 4/7/2013 2:04:47 AM GMT your computer crashedcrash dump file: C:\Windows\Minidump\040613-22760-01.dmp
This was probably caused by the following module: [/FONT][FONT=Segoe UI]ntoskrnl.exe[/FONT][FONT=Segoe UI] (nt+0x75C40)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8007A56060, 0xFFFFF800048053D8, 0xFFFFFA800AAE21D0)
Error: DRIVER_POWER_STATE_FAILURE[/FONT]
[FONT=Segoe UI]file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System[/FONT]
[FONT=Segoe UI]company: Microsoft Corporation[/FONT]
[FONT=Segoe UI]description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. [/FONT]
[FONT=Segoe UI]On Sun 4/7/2013 2:04:47 AM GMT your computer crashedcrash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [/FONT][FONT=Segoe UI]ntkrnlmp.exe[/FONT][FONT=Segoe UI] (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8007A56060, 0xFFFFF800048053D8, 0xFFFFFA800AAE21D0)
Error: DRIVER_POWER_STATE_FAILURE[/FONT]
[FONT=Segoe UI]Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.[/FONT]
[FONT=Segoe UI]On Thu 4/4/2013 7:16:32 PM GMT your computer crashedcrash dump file: C:\Windows\Minidump\040413-24008-01.dmp
This was probably caused by the following module: [FONT=Segoe UI]ntoskrnl.exe[/FONT] (nt+0x75C40)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8007B1FA10, 0xFFFFF80000B9C3D8, 0xFFFFFA800DF40C60)
Error: [FONT=Segoe UI]DRIVER_POWER_STATE_FAILURE[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. [/FONT]
CHROME? CRASHES
[FONT=Segoe UI]On Tue 4/2/2013 1:40:23 PM GMT your computer crashedcrash dump file: C:\Windows\Minidump\040213-29874-01.dmp
This was probably caused by the following module: [/FONT][FONT=Segoe UI]ntoskrnl.exe[/FONT][FONT=Segoe UI] (nt+0x75C40)
Bugcheck code: 0xA (0xDC, 0x2, 0x1, 0xFFFFF80002F02E45)
Error: IRQL_NOT_LESS_OR_EQUAL[/FONT]
[FONT=Segoe UI]file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System[/FONT]
[FONT=Segoe UI]company: Microsoft Corporation[/FONT]
[FONT=Segoe UI]description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. [/FONT]
[FONT=Segoe UI]On Tue 4/2/2013 1:37:01 PM GMT your computer crashedcrash dump file: C:\Windows\Minidump\040213-22651-01.dmp
This was probably caused by the following module: [/FONT][FONT=Segoe UI]ntoskrnl.exe[/FONT][FONT=Segoe UI] (nt+0x75C40)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80002EA926B, 0x0, 0x7EFA0000)
Error: KMODE_EXCEPTION_NOT_HANDLED[/FONT]
[FONT=Segoe UI]file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System[/FONT]
[FONT=Segoe UI]company: Microsoft Corporation[/FONT]
[FONT=Segoe UI]description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. [/FONT]
I have been having issues with a Rikvm Trojan. Norton Power Eraser claims that it fixes it, but it keeps coming back somehow.
Thanks for any help.
I can't upload dump files. I can see them on my PC, but the uploader just doesn't see them to select even in Admin mode, but I ran Whocrashed and got some information:
POWER? RELATED CRASHES:
[FONT=Segoe UI]On Sun 4/7/2013 2:04:47 AM GMT your computer crashedcrash dump file: C:\Windows\Minidump\040613-22760-01.dmp
This was probably caused by the following module: [/FONT][FONT=Segoe UI]ntoskrnl.exe[/FONT][FONT=Segoe UI] (nt+0x75C40)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8007A56060, 0xFFFFF800048053D8, 0xFFFFFA800AAE21D0)
Error: DRIVER_POWER_STATE_FAILURE[/FONT]
[FONT=Segoe UI]file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System[/FONT]
[FONT=Segoe UI]company: Microsoft Corporation[/FONT]
[FONT=Segoe UI]description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. [/FONT]
[FONT=Segoe UI]On Sun 4/7/2013 2:04:47 AM GMT your computer crashedcrash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [/FONT][FONT=Segoe UI]ntkrnlmp.exe[/FONT][FONT=Segoe UI] (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8007A56060, 0xFFFFF800048053D8, 0xFFFFFA800AAE21D0)
Error: DRIVER_POWER_STATE_FAILURE[/FONT]
[FONT=Segoe UI]Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.[/FONT]
[FONT=Segoe UI]On Thu 4/4/2013 7:16:32 PM GMT your computer crashedcrash dump file: C:\Windows\Minidump\040413-24008-01.dmp
This was probably caused by the following module: [FONT=Segoe UI]ntoskrnl.exe[/FONT] (nt+0x75C40)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8007B1FA10, 0xFFFFF80000B9C3D8, 0xFFFFFA800DF40C60)
Error: [FONT=Segoe UI]DRIVER_POWER_STATE_FAILURE[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. [/FONT]
CHROME? CRASHES
[FONT=Segoe UI]On Tue 4/2/2013 1:40:23 PM GMT your computer crashedcrash dump file: C:\Windows\Minidump\040213-29874-01.dmp
This was probably caused by the following module: [/FONT][FONT=Segoe UI]ntoskrnl.exe[/FONT][FONT=Segoe UI] (nt+0x75C40)
Bugcheck code: 0xA (0xDC, 0x2, 0x1, 0xFFFFF80002F02E45)
Error: IRQL_NOT_LESS_OR_EQUAL[/FONT]
[FONT=Segoe UI]file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System[/FONT]
[FONT=Segoe UI]company: Microsoft Corporation[/FONT]
[FONT=Segoe UI]description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. [/FONT]
[FONT=Segoe UI]On Tue 4/2/2013 1:37:01 PM GMT your computer crashedcrash dump file: C:\Windows\Minidump\040213-22651-01.dmp
This was probably caused by the following module: [/FONT][FONT=Segoe UI]ntoskrnl.exe[/FONT][FONT=Segoe UI] (nt+0x75C40)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80002EA926B, 0x0, 0x7EFA0000)
Error: KMODE_EXCEPTION_NOT_HANDLED[/FONT]
[FONT=Segoe UI]file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System[/FONT]
[FONT=Segoe UI]company: Microsoft Corporation[/FONT]
[FONT=Segoe UI]description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. [/FONT]
I have been having issues with a Rikvm Trojan. Norton Power Eraser claims that it fixes it, but it keeps coming back somehow.
Thanks for any help.