Sony Vaio freezing during startup

By cchildress
Jul 5, 2011
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  1. I have a Sony Vaio running Windows Vista. Today when I turned it on and it ran though the VAIO screen but stuck on the screen where I would normally click on a user to log in. I have attempted restarting it several times and it seems as though it freezes at a slightly different point each time. I am able to boot in safe mode but not in safe mode with networking. Sometimes during the safe mode boot it will pause for a bit on AVG before finally booting. Please help.
  2. Mark56

    Mark56 TechSpot Paladin Posts: 1,886

    Hi, just to start the diagnosis try removing your wireless card and then see if it will boot into normal mode. Post back with what happens.
  3. cchildress

    cchildress TS Rookie Topic Starter

    It is built in.
  4. Mark56

    Mark56 TechSpot Paladin Posts: 1,886

    Are you saying the Wireless card is integrated into the motherboard?

    Plese provide the model number of the laptop.

    When you get into safe mode look in Device Manager and see if there are any yellow warnings and note what the device name is.

    Please follow this guide and post the log. This should work in safe mode but you will need to download it on another PC and then transfer it with a flash drive or a RW CD.

    This is purely for me to check that you have no obvious infections, please do not attempt to remove any of the entries in the log as you may make your situation worse. If I observe any problem I will guide you to the Malware forum for further assistance.


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