Hi Guys,
I hope that you can help me. I've seen similar postings on this site, but apparently there are multiple causes. I will include a zip of the five most recent minidumps if that helps narrow down the possibilities. I've recently been experiencing very slow internet access. Some websites never load. In the process of trying to overcome the problem tonight, I tried turning off various protections afforded by Kaspersky Internet Security 2009. Turning it off completely allows very fast access to all websites, so I was sure it was something caused by Kaspersky. I would turn off various protections and go browsing IE 8.0, frequently experiencing incomplete or nonloads and attempting to stop and reload pages that wouldn't finish (or start) loading. After doing this for five minutes or so I got my first blue screen. After restarting the computer and resuming my troubleshooting, this blue screen behavior repeated over and over. I uninstalled IE 8.0, thinking that as this was really the most recent change to my computer, maybe IE 8.0 was conflicting with Kaspersky. Using IE 7.0, the web browsing is almost back to normal with AV on, but switching frequently from website to website brought the blue screen back. Without Kaspersky on, I haven't experienced it yet, but it would figure that I'm not taxing the system memory demands as much without antivirus running. It's always the same error message:
STOP: 0x000000D1 (0x00000020, 0x00000002, 0x00000000, 0x9F66373A)
DRIVER_IRQL_NOT_LESS_OR_EQUAL
It does a data dump and at the bottom it states:
afd.sys - Address 9F66373A base at 9F663000, Datestamp 48a40333
My system is a Dell desktop - Dimension E520, Pentium Dual CPU 2.8GHz with
1GB of RAM. Windows XP SP3 (Media Center Edition) is installed and I'm using Kaspersky Internet Security 2009 (aka 8.0.0.506). Internet Explorer remains version 7.0 at this point (don't think I'll upgrade again for a while, if at all).
I apologize for the wordy description, but I thought it might help if you knew what was happening when the behavior began. If you need any other info from me, please let me know.
Thanks in advance for your help,
--Jeff
I hope that you can help me. I've seen similar postings on this site, but apparently there are multiple causes. I will include a zip of the five most recent minidumps if that helps narrow down the possibilities. I've recently been experiencing very slow internet access. Some websites never load. In the process of trying to overcome the problem tonight, I tried turning off various protections afforded by Kaspersky Internet Security 2009. Turning it off completely allows very fast access to all websites, so I was sure it was something caused by Kaspersky. I would turn off various protections and go browsing IE 8.0, frequently experiencing incomplete or nonloads and attempting to stop and reload pages that wouldn't finish (or start) loading. After doing this for five minutes or so I got my first blue screen. After restarting the computer and resuming my troubleshooting, this blue screen behavior repeated over and over. I uninstalled IE 8.0, thinking that as this was really the most recent change to my computer, maybe IE 8.0 was conflicting with Kaspersky. Using IE 7.0, the web browsing is almost back to normal with AV on, but switching frequently from website to website brought the blue screen back. Without Kaspersky on, I haven't experienced it yet, but it would figure that I'm not taxing the system memory demands as much without antivirus running. It's always the same error message:
STOP: 0x000000D1 (0x00000020, 0x00000002, 0x00000000, 0x9F66373A)
DRIVER_IRQL_NOT_LESS_OR_EQUAL
It does a data dump and at the bottom it states:
afd.sys - Address 9F66373A base at 9F663000, Datestamp 48a40333
My system is a Dell desktop - Dimension E520, Pentium Dual CPU 2.8GHz with
1GB of RAM. Windows XP SP3 (Media Center Edition) is installed and I'm using Kaspersky Internet Security 2009 (aka 8.0.0.506). Internet Explorer remains version 7.0 at this point (don't think I'll upgrade again for a while, if at all).
I apologize for the wordy description, but I thought it might help if you knew what was happening when the behavior began. If you need any other info from me, please let me know.
Thanks in advance for your help,
--Jeff