Inactive System Check malware removal problem

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jack302

Posts: 11   +0
My system had signs it was infected by the 'system check' bug. My computer all of the sudden shut down and when rebooted it was telling me there was a Critical system error with various pop ups telling me that the RAM reliability was low. I was unable to run task manager and I cannot view any of my files. I installed SUPER anti spyware and it has got rid of the popups and task manager is now able to run. However, my desktop has yet to be fully recovered along with my proper task bar and folders. Below is the log from SUPER anti spyware.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/31/2012 at 06:17 AM

Application Version : 5.0.1142

Core Rules Database Version : 8183
Trace Rules Database Version: 5995

Scan type : Complete Scan
Total Scan Time : 01:13:37

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC On - Limited User

Memory items scanned : 572
Memory threats detected : 2
Registry items scanned : 43276
Registry threats detected : 0
File items scanned : 102520
File threats detected : 55

Adware.Tracking Cookie
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@account.7digital[2].txt [ /account.7digital ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@adform[1].txt [ /adform ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@ads.pointroll[1].txt [ /ads.pointroll ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@apmebf[1].txt [ /apmebf ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@invitemedia[1].txt [ /invitemedia ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@media6degrees[2].txt [ /media6degrees ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@mediaplex[2].txt [ /mediaplex ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@microsoftwllivemkt.112.2o7[1].txt [ /microsoftwllivemkt.112.2o7 ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@pointroll[2].txt [ /pointroll ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@protectyourbubblecom.solution.weborama[2].txt [ /protectyourbubblecom.solution.weborama ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@questionmarket[1].txt [ /questionmarket ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@smartadserver[2].txt [ /smartadserver ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@track.adform[2].txt [ /track.adform ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@tribalfusion[2].txt [ /tribalfusion ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@vdwp.solution.weborama[2].txt [ /vdwp.solution.weborama ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\jack_mccay@weborama[1].txt [ /weborama ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\HDHOJMQ2.txt [ /atdmt.combing.com ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\WFP4VQBD.txt [ /bs.serving-sys.com ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\NTRWI0IX.txt [ /ru4.com ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\A2DLY6UB.txt [ /doubleclick.net ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\G1UXBSGL.txt [ /invitemedia.com ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\BNAK4XWK.txt [ /media6degrees.com ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\IOZNKRG3.txt [ /serving-sys.com ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\F2JMGA3V.txt [ /c.atdmt.com ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\QW043BRG.txt [ /questionmarket.com ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\790ARSRB.txt [ /atdmt.com ]
C:\Users\Jack McCay\AppData\Roaming\Microsoft\Windows\Cookies\AZDPOI3B.txt [ /atdmt.combing.com ]
C:\USERS\JACK MCCAY\Cookies\HDHOJMQ2.txt [ Cookie:jack mccay@atdmt.combing.com/ ]
C:\USERS\JACK MCCAY\Cookies\jack_mccay@mediaplex[2].txt [ Cookie:jack mccay@mediaplex.com/ ]
C:\USERS\JACK MCCAY\Cookies\jack_mccay@ads.pointroll[1].txt [ Cookie:jack mccay@ads.pointroll.com/ ]
C:\USERS\JACK MCCAY\Cookies\A2DLY6UB.txt [ Cookie:jack mccay@doubleclick.net/ ]
C:\USERS\JACK MCCAY\Cookies\jack_mccay@account.7digital[2].txt [ Cookie:jack mccay@account.7digital.com/ ]
C:\USERS\JACK MCCAY\Cookies\G1UXBSGL.txt [ Cookie:jack mccay@invitemedia.com/ ]
C:\USERS\JACK MCCAY\Cookies\BNAK4XWK.txt [ Cookie:jack mccay@media6degrees.com/ ]
C:\USERS\JACK MCCAY\Cookies\jack_mccay@track.adform[2].txt [ Cookie:jack mccay@track.adform.net/ ]
C:\USERS\JACK MCCAY\Cookies\IOZNKRG3.txt [ Cookie:jack mccay@serving-sys.com/ ]
C:\USERS\JACK MCCAY\Cookies\F2JMGA3V.txt [ Cookie:jack mccay@c.atdmt.com/ ]
C:\USERS\JACK MCCAY\Cookies\jack_mccay@weborama[1].txt [ Cookie:jack mccay@weborama.fr/ ]
C:\USERS\JACK MCCAY\Cookies\jack_mccay@vdwp.solution.weborama[2].txt [ Cookie:jack mccay@vdwp.solution.weborama.fr/ ]
C:\USERS\JACK MCCAY\Cookies\jack_mccay@protectyourbubblecom.solution.weborama[2].txt [ Cookie:jack mccay@protectyourbubblecom.solution.weborama.fr/ ]
C:\USERS\JACK MCCAY\Cookies\jack_mccay@tribalfusion[2].txt [ Cookie:jack mccay@tribalfusion.com/ ]
C:\USERS\JACK MCCAY\Cookies\jack_mccay@adform[1].txt [ Cookie:jack mccay@adform.net/ ]
C:\USERS\JACK MCCAY\Cookies\QW043BRG.txt [ Cookie:jack mccay@questionmarket.com/ ]
C:\USERS\JACK MCCAY\Cookies\jack_mccay@smartadserver[2].txt [ Cookie:jack mccay@smartadserver.com/ ]
C:\USERS\JACK MCCAY\Cookies\jack_mccay@apmebf[1].txt [ Cookie:jack mccay@apmebf.com/ ]
C:\USERS\JACK MCCAY\Cookies\790ARSRB.txt [ Cookie:jack mccay@atdmt.com/ ]
C:\USERS\JACK MCCAY\Cookies\jack_mccay@pointroll[2].txt [ Cookie:jack mccay@pointroll.com/ ]

Trojan.Agent/Gen-FakeAV
C:\PROGRAMDATA\RUMRAHICILVEX.EXE
C:\PROGRAMDATA\RUMRAHICILVEX.EXE
C:\Windows\Prefetch\RUMRAHICILVEX.EXE-FFE300E4.pf

Trojan.Agent/Gen-RogueAS
C:\PROGRAMDATA\QLYYTTKSB5YU0X.EXE
C:\PROGRAMDATA\QLYYTTKSB5YU0X.EXE
C:\USERS\JACK MCCAY\APPDATA\ROAMING\MICROSOFT\INTERNET EXPLORER\QUICK LAUNCH\SYSTEM CHECK.LNK
C:\USERS\JACK MCCAY\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\SYSTEM CHECK\SYSTEM CHECK.LNK
C:\USERS\JACK MCCAY\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\SYSTEM CHECK\UNINSTALL SYSTEM CHECK.LNK
C:\USERS\JACK MCCAY\DESKTOP\SYSTEM CHECK.LNK
C:\Windows\Prefetch\QLYYTTKSB5YU0X.EXE-12CFF83F.pf



I would really appreciate if someone could give me a hand, thanks a lot.
 
Welcome to TechSpot! I'll help you with this rogue.

We can fix the cosmetic problems later, but to help you see the 'missing' icons, programs, etc. Please run the following:
Download Unhide.exe and save to the desktop.
  • Double-click on Unhide.exe icon to run the program.
  • This program will remove the +H, or hidden, attribute from all the files on your hard drives.

Note 1: This does not remove the malware- only the attribute causing the 'missing' problem.So it is important for you to continue.
Note 2: If you are infected with System Check it is important that you do not delete any files from your Temp folder or use any temp file cleaners
===================================
Please follow these steps: Preliminary Virus and Malware Removal.

NOTE: If you already have any of the scanning programs on the computer, please remove them and download the versions in these links.

When you have finished, leave the logs for review in your next reply .
NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.
==========================================
When you have finished the preliminary scans above, go on to the following:

I'd like you to run Combofix- but it won't run with AVG. If that is your AV, you will need to temporarily uninstall AVG as follows: (skip App Remover if not needed for AVG)

Download AppRemover and save to the desktop
  1. Double click the setup on the desktop> click Next
  2. Select “Remove Security Application”
  3. Let scan finish to determine security apps
  4. A screen like below will appear:
    image_preview
  5. Click on Next after choice has been made
  6. Check the AVG program you want to uninstall
  7. After uninstall shows complete, follow online prompts to Exit the program.

Temporary AV: Use one: If needed
Avira-AntiVir-Personal-Free-Antivirus
Avast Free Version
=============================
Please note: If you have previously run Combofix and it's still on the system, please uninstall it. Then download the current version and do the scan: Uninstall directions, if needed
  • Click START> then RUN
  • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
--------------------------------------
Expect these- they are normal:
1. If asked to install or or update the Recovery Console, allow. (you will need internet connection for this)
2. Before you run the Combofix scan, please disable any security software you have running.
3. Combofix may need to reboot your computer more than once to do its job this is normal.

Download Combofix from HERE or HEREhttp://www.forospyware.com/sUBs/ComboFix.exe and save to the desktop
  • Double click combofix.exe
    cf-icon.jpg
    & follow the prompts.
  • If prompted for Recovery Console, please allow.
  • Once installed, you should see a blue screen prompt that says:
    • The Recovery Console was successfully installed.[/b]
    • Note: If Combofix was downloaded to a flash drive, the Recovery Console will not install- just bypass and go on.[/b]
    • Note: No query will be made if the Recovery Console is already on the system.
  • .Close/disable all anti virus and anti malware programs
    (If you need help with this, please see HERE)
  • .Close any open browsers.
  • .Click on Yes, to continue scanning for malware
  • .If Combofix asks you to update the program, allow
  • When the scan completes , a report will be generated-it will open a text window. Please paste the C:\ComboFix.txt in next reply..
Re-enable your Antivirus software.
Note 1:Do not mouse-click Combofix's window while it is running. That may cause it to stall.
Note 2:If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion", restart the computer.
Note 3:CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
===================================
My Guidelines: please read and follow:
  • Be patient. Malware cleaning takes time. I am also working with other members while I am helping you.
  • Read my instructions carefully. If you don't understand or have a problem, ask me. Follow the order of the tasks I give you. Order is crucial in cleaning process.
  • If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
  • File sharing programs should be uninstalled or disabled during the cleaning process..
  • Observe these:
    [o] Don't follow directions given to someone else
    [o] Don't use any other cleaning programs or scans while I'm helping you.
    [o] Don't use a Registry cleaner or make any changes in the Registry.
    [o] Don't download and install new programs- except those I give you.

If I haven't replied back to you within 48 hours, you can send a PMwith your thread link in it as a reminder. Do not include technical problems from your thread. Support is given only in the forum.
Threads are closed after 5 days if there is no reply.
====================================
Please leave all logs in your next reply. Okay to use more that 1 post if needed.
 
Log from Malwarebytes, other logs to follow.

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.02.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Jack McCay :: JACKMCCAY-PC [administrator]

02/02/2012 15:32:17
mbam-log-2012-02-02 (15-32-17).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 180162
Time elapsed: 7 minute(s), 4 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Users\Jack McCay\AppData\Local\Temp\0.7175875272351193.exe (Exploit.Drop.2) -> Quarantined and deleted successfully.
C:\Users\Jack McCay\AppData\Local\Temp\0.8156020884381793.exe (Exploit.Drop.2) -> Quarantined and deleted successfully.

(end)
 
The dds log.


.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_22
Run by Jack McCay at 16:39:53 on 2012-02-02
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.1979.714 [GMT 0:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\SysWOW64\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files (x86)\O2 Assistant\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\O2 Assistant\bin\tgsrvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\O2 Assistant\bin\sprtcmd.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Common Files\Steam\SteamService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Windows\system32\DllHost.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\REGSVR32.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://guardian.co.uk/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\IPSBHO.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
uRun: [RUMrAHicILvex.exe] C:\ProgramData\RUMrAHicILvex.exe
uRun: [Facebook Update] "C:\Users\Jack McCay\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [O2DA] "C:\Program Files (x86)\O2 Assistant\bin\sprtcmd.exe" /P O2DA
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\Users\JACKMC~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: HideFastUserSwitching = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{6393D9AA-E335-46B3-B406-67662E619B7F} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{B0E39E5F-2207-43CA-B37C-ECF6A7068C30} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{B0E39E5F-2207-43CA-B37C-ECF6A7068C30}\140707C65675962756C6563737 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{B0E39E5F-2207-43CA-B37C-ECF6A7068C30}\741696C602D436341697 : DhcpNameServer = 192.168.1.1
SEH: EasyBits ShellExecute Hook: {e54729e8-bb3d-4270-9d49-7389ea579090} - C:\Windows\SysWow64\EZUPBH~1.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mRun-x64: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun-x64: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun-x64: [(Default)]
mRun-x64: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [O2DA] "C:\Program Files (x86)\O2 Assistant\bin\sprtcmd.exe" /P O2DA
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
SEH-X64: EasyBits ShellExecute Hook: {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWow64\EZUPBH~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Jack McCay\AppData\Roaming\Mozilla\Firefox\Profiles\wqckxwaa.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.guardian.co.uk/
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\coFFPlgn\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Veetle\Player\npvlc.dll
FF - plugin: C:\Program Files (x86)\Veetle\plugins\npVeetle.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Jack McCay\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\NISx64\1109000.00C\SYMDS64.SYS --> C:\Windows\system32\drivers\NISx64\1109000.00C\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1109000.00C\SYMEFA64.SYS --> C:\Windows\system32\drivers\NISx64\1109000.00C\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20100901.003\BHDrvx64.sys [2010-9-1 954928]
R1 ccHP;Symantec Hash Provider;C:\Windows\system32\drivers\NISx64\1109000.00C\ccHPx64.sys --> C:\Windows\system32\drivers\NISx64\1109000.00C\ccHPx64.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20100916.001\IDSviA64.sys [2010-9-17 463408]
R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\NISx64\1109000.00C\Ironx64.SYS --> C:\Windows\system32\drivers\NISx64\1109000.00C\Ironx64.SYS [?]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\Drivers\NISx64\1109000.00C\SYMTDIV.SYS --> C:\Windows\system32\Drivers\NISx64\1109000.00C\SYMTDIV.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-6-27 89600]
R2 ezSharedSvc;Easybits Shared Services for Windows;C:\Windows\system32\svchost.exe -k netsvcs [2009-7-13 20992]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccsvchst.exe [2011-10-11 126400]
R2 sprtsvc_O2DA;SupportSoft Sprocket Service (O2DA);C:\Program Files (x86)\O2 Assistant\bin\sprtsvc.exe [2010-4-23 206120]
R2 tgsrvc_O2DA;SupportSoft Repair Service (O2DA);C:\Program Files (x86)\O2 Assistant\bin\tgsrvc.exe [2010-4-23 185640]
R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-11-7 227896]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-9-16 132656]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]
R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\system32\DRIVERS\MpNWMon.sys --> C:\Windows\system32\DRIVERS\MpNWMon.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-4-28 704872]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-4-27 288272]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
.
=============== Created Last 30 ================
.
2012-02-02 16:36:06 8602168 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{19BD28BC-5CD2-485F-8690-2B4EEE6B467F}\mpengine.dll
2012-02-02 15:31:05 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-02-01 15:58:52 8602168 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-02-01 12:15:20 7450888 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\26e43af41cce0db42\bingbarsetup.exe
2012-02-01 12:12:54 15712 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\d279cd661cce0da34\MeshBetaRemover.exe
2012-02-01 12:10:18 94040 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\752a7af21cce0da27\DSETUP.dll
2012-02-01 12:10:18 525656 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\752a7af21cce0da27\DXSETUP.exe
2012-02-01 12:10:18 1691480 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\752a7af21cce0da27\dsetup32.dll
2012-02-01 12:10:13 525656 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\6fff29921cce0da26\DXSETUP.exe
2012-02-01 12:10:12 94040 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\6fff29921cce0da26\DSETUP.dll
2012-02-01 12:10:12 1691480 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\6fff29921cce0da26\dsetup32.dll
2012-02-01 12:04:56 -------- d-----w- C:\Users\Jack McCay\AppData\Local\Windows Live
2012-01-31 14:57:16 917840 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{77FCA330-517F-457B-863C-E599960DC58A}\gapaengine.dll
2012-01-31 14:56:50 279656 ------w- C:\Windows\System32\MpSigStub.exe
2012-01-31 14:54:43 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2012-01-31 14:54:32 -------- d-----w- C:\Program Files\Microsoft Security Client
2012-01-31 13:40:15 -------- d-----w- C:\Users\Jack McCay\AppData\Roaming\Malwarebytes
2012-01-31 13:39:45 -------- d-----w- C:\ProgramData\Malwarebytes
2012-01-31 12:44:34 -------- d-----w- C:\ProgramData\AVAST Software
2012-01-31 12:44:34 -------- d-----w- C:\Program Files\AVAST Software
2012-01-31 06:59:21 -------- d-s---w- C:\ComboFix
2012-01-31 05:01:30 -------- d-----w- C:\Users\Jack McCay\AppData\Roaming\SUPERAntiSpyware.com
2012-01-24 09:45:34 -------- d-----w- C:\ProgramData\{A8DA1505-E615-42BB-BB77-74D5CC91FE7E}
2012-01-19 09:25:51 -------- d-----w- C:\Users\Jack McCay\AppData\Local\Chromium
2012-01-19 09:12:59 506728 ----a-w- C:\Windows\System32\d3dx10_33.dll
2012-01-17 22:14:37 340992 ----a-w- C:\Windows\System32\schannel.dll
2012-01-14 11:05:15 626688 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr80.dll
2012-01-14 11:05:15 548864 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp80.dll
2012-01-14 11:05:15 479232 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcm80.dll
2012-01-14 11:05:15 45016 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozutils.dll
2012-01-11 19:25:12 1572864 ----a-w- C:\Windows\System32\quartz.dll
2012-01-11 19:25:12 1328128 ----a-w- C:\Windows\SysWow64\quartz.dll
2012-01-11 19:25:11 514560 ----a-w- C:\Windows\SysWow64\qdvd.dll
2012-01-11 19:25:11 366592 ----a-w- C:\Windows\System32\qdvd.dll
2012-01-11 19:25:06 1292080 ----a-w- C:\Windows\SysWow64\ntdll.dll
2012-01-11 19:25:05 1731920 ----a-w- C:\Windows\System32\ntdll.dll
2012-01-11 19:25:03 77312 ----a-w- C:\Windows\System32\packager.dll
2012-01-11 19:25:03 67072 ----a-w- C:\Windows\SysWow64\packager.dll
.
==================== Find3M ====================
.
2011-11-24 04:52:09 3145216 ----a-w- C:\Windows\System32\win32k.sys
2011-11-17 06:49:14 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2011-11-17 06:49:14 152432 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2011-11-17 06:44:43 459232 ----a-w- C:\Windows\System32\drivers\cng.sys
2011-11-17 06:35:28 395776 ----a-w- C:\Windows\System32\webio.dll
2011-11-17 06:35:26 29184 ----a-w- C:\Windows\System32\sspisrv.dll
2011-11-17 06:35:26 136192 ----a-w- C:\Windows\System32\sspicli.dll
2011-11-17 06:35:25 28160 ----a-w- C:\Windows\System32\secur32.dll
2011-11-17 06:35:19 1447936 ----a-w- C:\Windows\System32\lsasrv.dll
2011-11-17 06:33:55 31232 ----a-w- C:\Windows\System32\lsass.exe
2011-11-17 05:35:02 314880 ----a-w- C:\Windows\SysWow64\webio.dll
2011-11-17 05:34:52 224768 ----a-w- C:\Windows\SysWow64\schannel.dll
2011-11-17 05:34:52 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2011-11-17 05:28:48 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2011-11-05 05:41:43 1188864 ----a-w- C:\Windows\System32\wininet.dll
2011-11-05 05:32:50 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-11-05 04:35:00 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-11-05 04:26:03 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-11-05 03:32:47 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-11-05 02:48:51 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
.
============= FINISH: 16:48:09.36 ===============
 
Plus the attach of the ddm files. The GMER had no findings and therefore there was no log.

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 16/09/2010 10:27:17
System Uptime: 02/02/2012 15:46:41 (1 hours ago)
.
Motherboard: Hewlett-Packard | | 3069
Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz | CPU | 1197/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 285 GiB total, 210.071 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 2.086 GiB free.
E: is CDROM (UDF)
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP125: 24/01/2012 09:45:54 - Installed HP Support Assistant
RP126: 24/01/2012 09:51:00 - Windows Modules Installer
RP127: 24/01/2012 09:52:06 - Windows Modules Installer
RP128: 31/01/2012 12:44:03 - avast! Free Antivirus Setup
RP129: 31/01/2012 14:23:34 - Removed Facebook Video Calling 1.1.1.1
RP130: 31/01/2012 14:25:51 - avast! Free Antivirus Setup
RP131: 31/01/2012 14:56:20 - Windows Update
RP132: 01/02/2012 12:03:52 - CheckIfInstallerIsBusy
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.2 MUI
Adobe Shockwave Player
Apple Application Support
Apple Software Update
Atheros Driver Installation Program
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
CyberLink DVD Suite
CyberLink MediaShow
CyberLink PowerDVD 8
CyberLink YouCam
Facebook Video Calling 1.1.1.1
Football Manager 2010
Football Manager 2012
Hewlett-Packard ACLM.NET v1.1.2.0
HP Advisor
HP Customer Experience Enhancements
HP Games
HP Quick Launch Buttons
HP Setup
HP Support Assistant
HP Update
HP User Guides 0148
HP Wireless Assistant
IDT Audio
Java Auto Updater
Java(TM) 6 Update 22
Junk Mail filter update
LabelPrint
Last.fm 1.5.4.27091
LightScribe System Software
Magic Desktop
Malwarebytes Anti-Malware version 1.60.1.1000
McAfee Security Scan Plus
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox 10.0 (x86 en-US)
MSVCRT
My O2
Norton Internet Security
Norton Online Backup
OpenOffice.org 3.3
Power2Go
PowerDirector
QLBCASL
QuickTime
Realtek 8136 8168 8169 Ethernet Driver
Realtek USB 2.0 Card Reader
Recovery Manager
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Skype™ 4.0
Spotify
Steam
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Veetle TV
VLC media player 1.1.10
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
WinRAR 4.00 (32-bit)
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==== Event Viewer Messages From Past Week ========
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31/01/2012 06:26:37, Error: Service Control Manager [7034] - The Easybits Shared Services for Windows service terminated unexpectedly. It has done this 1 time(s).
30/01/2012 21:21:07, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
30/01/2012 21:18:31, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.
30/01/2012 21:14:10, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 ccHP DfsC discache eeCtrl IDSVia64 NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSPX SymIRON SYMTDIv tdx vwififlt Wanarpv6 WfpLwf
30/01/2012 21:14:10, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
30/01/2012 21:14:10, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
30/01/2012 21:14:10, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
30/01/2012 21:14:10, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
30/01/2012 21:14:10, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
30/01/2012 21:14:10, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
30/01/2012 21:14:10, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
30/01/2012 21:14:10, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
30/01/2012 21:14:10, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
30/01/2012 21:14:10, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
27/01/2012 03:36:53, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
02/02/2012 15:47:37, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
01/02/2012 23:35:13, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
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==== End Of File ===========================
 
You have 3 antivirus programs running:

Microsoft Security Essentials
Norton: Norton Removal Tool
Avast: Avast Removal

I had no information so I included the App Remover if you had AVG. If has a temporary AV to be used and I stressed if needed. It wasn't so now you need to get down to 1 AV. Norton may have come with the system. You may not use it or update it, but it still runs and will cause both vulnerabilities and slowness. Please remove it and Avast.

Reboot the system when through.

Please go on with Combofix.
 
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