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Like many others, Match Group has seen several aspects of its business change over the past few months. There have been fewer new members signing up and those that do use its services are exhibiting a lower propensity to pay.
On a more positive note, the company said users are showing more willingness to make virtual connections with increased acceptance of video chat for dating.
On that front, Match Group said its product and engineering teams have worked quickly to deploy video chat capabilities on many of the platforms it operates. They also fast-tracked the launch of a one-to-many live streaming video service on Plenty of Fish (another of Match Group’s dating services), allowing users to connect and form virtual communities amid the depths of the pandemic.
Match Group said adoption rates for the PoF livestreaming service have thus far exceeded their expectations.