redirect (malware)

By Humano ยท 10 replies
Dec 27, 2012
  1. Since today this has been happening. When I click on link of "" or paste it in to the browser bar I will get redirected to different junk sites, mostly sites from "http ://".

    I've done the 4 steps from this post, and I've run SystemLook and ComboFix like this thread said.

    Please help me, I really need your help :'(

    Attached Files:

  2. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Hello, and welcome to TechSpot.

    [​IMG] Please see here for the board rules and other FAQ.

    Please feel free to introduce yourself, after you follow the steps below to get started.

    • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by a malware removal helper.
    • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
    • If you have already asked for help somewhere, please post the link to the topic you were helped.
    • We try our best to reply quickly, but for any reason we do not reply in two days, please reply to this topic with the word BUMP!
    • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

    ComboFix scan

    Please download ComboFix[​IMG] by sUBs
    From TechSpot

    Direct Link (alternative)

    Please save the file to your Desktop.

    Important information about ComboFix

    After the download:
    • Close any open browsers.
    • Very Important: Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Please visit here if you don't know how.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until ComboFix has completely finished.
    • If there is no Internet connection after running ComboFix, then restart your computer to restore back your connection.
    Running ComboFix:
    • Double click on ComboFix.exe & follow the prompts.
    • When ComboFix finishes, it will produce a report for you.
    • Please post the report, which will launch or be found at "C:\Combo-Fix.txt" in your next reply.
    Troubleshooting ComboFix

    Safe Mode:

    If you still cannot get ComboFix to run, try booting into Safe Mode, and run it there.

    (To boot into Safe Mode, tap F8 after BIOS, and just before the Windows
    logo appears. A list of options will appear, select "Safe Mode.")


    If this doesn't work either, try the same method (above method), but try to download it again, except name
    ComboFix.exe to iexplore.exe, explorer.exe, or winlogon.exe.

    Malware is known for blocking all "user" processes, except for its whitelist of system important processes such as iexplore.exe, explorer.exe, winlogon.exe.

    NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

    TDSSKiller Scan

    Please download and run TDSSKiller to your desktop as outlined below:

    Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

    For Windows XP, double-click to start.
    For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.



    Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.



    Click the Start Scan button.



    If a suspicious object is detected, the default action will be Skip, click on Continue
    If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
    Skip and click on Continue



    If malicious objects are found, they will show in the Scan results and offer three (3) options.

    Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.



    A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.

    Sometimes these logs can be very large, in that case please attach it.


    Here's a summary of what to do if you would like to print it out:

    If a suspicious object is detected, the default action will be Skip, click on Continue
    If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
    Skip and click on Continue

    If malicious objects are found, they will show in the Scan results and offer three (3) options.

    Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
    Humano likes this.
  3. Humano

    Humano TS Member Topic Starter

    Thank you so much for your help!

    Well, I did what you asked, but "TDSSKiller Scan" not gave me the option to "Cure" the file, just asked me if I would skip a file and then completed the analysis.

    Here's my log files.

    Tahnk you, again.

    Attached Files:

  4. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Malwarebytes' Anti-Rootkit

    Please download Malwarebytes' Anti-Rootkit and save it to your desktop.
    • Be sure to print out and follow the instructions provided on that same page for performing a scan.
    • Caution: This is a beta version so also read the disclaimer and back up all your data before using.
    • When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
    • Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
    • Copy and paste the contents of these two log files in your next reply.
  5. Humano

    Humano TS Member Topic Starter

    Done! but the application did not find threats. Here is my results.

    Thank you for you time!

    Attached Files:

  6. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Please download OTL to your Desktop. (If you already have it downloaded, then just follow the instructions below).
    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Copy the code below in the quotebox, go back to OTL and paste it in the Custom Scans/Fixes box:

    • Click the Run Scan button. The scan will not take long.
      • When the scan completes, it usually opens two notepad windows. OTL.Txt (Displayed on screen) and Extras.Txt (minimized). These are saved in the same location as OTL.
      • Please copy (Edit->Select All, Edit->Copy) and paste (Edit->Paste) the contents of OTL.txt and paste it to your next reply. I will let you know if I need the Extras.txt.

    Note: in the event that OTL fails to run, please use alternate download links to try again:
    Humano likes this.
  7. Humano

    Humano TS Member Topic Starter

    Here is my results! Thank you for your help! I do not know if it was the analysis that solved the problem, but after doing the analysis, the redirection was stopped, and now I'm testing and is no longer redirecting! :)

    PS. I know you told me that I'll should copy and paste my results, but were too long to paste, so I attached my results.

    Attached Files:

    • OTL.Txt
      File size:
      519.3 KB
  8. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    You're right, that was long. :O

    ESET Online Scan

    Please run a free online scan with the ESET Online Scanner
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • When asked, allow the ActiveX control to install, or it will ask to download an installer. Please do so an install it.
    • Click Start or wait for the scanner to load.
    • Make sure that the options Remove found threats and the option Scan unwanted applications are checked.
    • Click Scan (This scan can take several hours, so please be patient)
    • Once the scan is completed, there are a couple of things to keep in mind:
    • 1. If NO threats were found, allow the scanner to Uninstall on close and then close the Window.
    • 2. If threats WERE detected, click on List of Threats Found, Export to Text it as ESET-Scan-Log.txt. Click the back button/link, put a checkmark to Uninstall Application on Close and then close the window.
    • Open the logfile from wherever you saved it
    • Copy and paste the contents in your next reply.

    Any more issues?

    We need to know any other issues that are plaguing your computer. Kindly give a summary so we know how to continue from here.

    Many of the things to note for us would be:

    • Slow computer
    • Error messages
    • Fake antivirus alerts or the icon in the system tray
    • svchost.exe running at 100%
    • System crashes or blue screen of death

    Note: Absence of issues does not mean that you're protected in the future.
  9. Humano

    Humano TS Member Topic Starter

    Done! No threats were found, :D thank you so much for your help, I really appreciate it.

    Apparently, I have no more issues, my computer is not slow, does not give me error messages, I have no antivirus alerts, svchost.exe was not even running and so far, I have not encountered the blue screen
  10. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Hi there. It all appears to be good, so we will finish up to make sure your computer is protected from malware in the future.

    Clean up System Restore

    Now, to get you off to a clean start, we will be creating a new Restore Point, then clearing the old ones to make sure you do not get reinfected, in case you need to "restore back."

    To manually create a new Restore Point
    • Go to Control Panel and select System and Maintenance
    • Select System
    • On the left select Advance System Settings and accept the warning if you get one
    • Select System Protection Tab
    • Select Create at the bottom
    • Type in a name I.e. Clean
    • Select Create

    Remove tools, temp files, old Restore Points

    Please run OTL
    • Under the Custom Scans/Fixes box at the bottom, copy and paste in the following:

    • Then click the Run Fix button at the top.
    • Note: The fix for OTL sometimes hides your Desktop and Start menu so the cleanup can be completed. Do not be alerted, as this is normal.
    • It may open a log for you, but I don't need that.

    To remove all of the tools we used and the files and folders they created do the following:
    Double click OTL.exe.
    • Click the CleanUp button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes.
    Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

    Security Check

    Please download Security Check by screen317 from or
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  11. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Topic solved.
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