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Trojan blocking websites and updates

By Nolanhasatrojan ยท 9 replies
Dec 20, 2008
  1. Just recently i became infected with the trojan horse virus and it has completely taken over. it stops updates from AVG it blocks selected websites ( housecall.trendmicro.com and other virus detecting ones) it pops up websites frequently and i cant click on a website on google without it taking the page to another site. I have tried many things including safe mode and turning off system restore scanning and turning it off but nothing will rid it. i have AVG, adaware, and just recently installed SpywareDoctor( it wont let me acivate spywaredoctor saying that there is no connection to the internet. When i scan Spywaredoctor i find 2 infections most of the time, TROJAN.VIRTUMONDE( 36 infections) and TROJAN-DOWNLOADER.AGENT.OGP(1 infection) I'm lost and don't know what to do next. if anyone could please help i would be very appreciative. Thank you.

    Bump up - anyone have any idea what I can do?

    please if anyone has any clue of what to do. im desperate
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. Nolanhasatrojan

    Nolanhasatrojan TS Rookie Topic Starter

    i did all the tests and here are my logs

    things ran pretty smooth, but pop ups consist. thank you for getting me this far
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Thanks Nolanhasatrojan, you did really well
    But I've noticed that your Malwarebytes scan has found (and removed) one of the most amounts of Malwares I've seen here !

    Here's the only and best next step

    Re-Open Malwarebytes
    Select the Update tab (you will see this up the top of the Malwarebytes window)
    Then check for any new updates (this is really just in case, they just updated it)
    Then select the first tab, and run another (another?) Yes another, full scan
    It will definitely find more Malwares for you to then select to remove again.

    Please do this, for your sake !


    Oh dear, I thought I'd check your HJT log. :(

    When you have the chance, uninstall:
    Symantec (Norton)
    Spyware Doctor

    Wow this entry in HJT is pretty bad too, but I really don't want to check it like this
    Please do as I've mentioned (including AVIRA) if you actually want your computer working again.

    By the way, once all these programs (above) are un-installed, you will need to run your third scan of Malwarebytes (updated of course ;) )
    If you want it fixed (I'll assume yes!)
  5. Nolanhasatrojan

    Nolanhasatrojan TS Rookie Topic Starter

    thank you for all the help. still pop ups while im on firefox are still going on. and i find more and more trojans. is there anything else i should do? my dad proposed the idea of backing up all my pictures music and videos and reinstalling windows.
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Sorry for the delay.
    Yes good idea :grinthumb Otherwise you may be looking at quite a few posts to and fro until it's clean.

    Once you have your 1 single antivirus ;) updated and protecting, then return your backups. Some report that this process (a clean install) may take hours to fully complete (ie updates, and re-installing programs etc etc) But in actual fact, I'm pretty sure, in your case, it'll run better for it
  7. Frac

    Frac TS Rookie Posts: 47

    and also goto start --> run --> msconfig --> startup
    have a look there for anythin suspicious
    and have a look in ur Process list and if u have any problem with them goto http://www.processlibrary.com
  8. adweston

    adweston Banned Posts: 242

    Download Combofix and run in safe mode... Post the log here so I can see it. It's rather obvious that pimping one piece of software over half a dozen others isn't resolving your issue.

    There's no need to reformat. We just clean it up....if it's done right.
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Thread is 2 weeks old; pretty sure it's now resolved ;)
  10. adweston

    adweston Banned Posts: 242

    D'oh.. missed the date.. Unfortunately it looks like it wasn't resolved.. It ended up in a reformat. Too bad.

    Oh well. Can't win 'em all. :)
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