Trojan-Downloader.Win32.Agent Removal

[bmhimeba]

Hey folks, I've found this nasty little trojan, "Trojan-Downloader.Win32.Agent" on my system. It was brought to my attention by World of Warcraft.

I've done a full scan with Kapersky 8.0.0.454, and followed your UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions.

Attached are the logs...

Help?

Bryan

View attachment 38667

View attachment 38668

View attachment 38669

 

[rf6647]

Welcome to TS. More progress is needed. Your logs show found but unanswered items.

Observations & Recommended Action:

• ‘Delete on Reboot’ are appearing in the log, requires that you react to the message & restart the computer after exit from the scan.
  
  
• ‘Trojan.DNSChanger’ are appearing in the log . Protect from contamination of unknown origin -
  • Disconnect all computers from the router (local network).
  • Power cycle the router (remove power, restore power).
  • Power cycle the infected computer.
  • Connect only the infected computer to the router.
  
  
• Sequence for actions
  • Scan with MBAM followed with restart
  • Repeat scan with MBAM followed with protecting from contamination

Proceeding along a typical path.

• Update both MBAM & SAS. Rerun them both.
• This effort is complete when logs report NO infections/threats, or reporting something it can not clean.
• Restart the computer. Scan with HJT.
• Posts logs. Report progress & what changes are observed.