I'm having some trouble with a Virus/Adware. I followed the 8 step guide and attached are my log files.
At first, my task manager would not show up, control panel would not show any icons, logging in will put me with a blank screen for a while before showing me my desktop, and svchost.exe consistently used up around %50 of my CPU power, according to Proccess Explorer. Shutting down will also not work, and result in the computer staying with the Shutting Down screen no matter how long I wait.
After completing the 8 step process, my task bar is still a little wonky, as I cannot maximize or minimize anything using the task bar without clicking on it a couple of times and any pop-up list that I get after right-clicking any icons do not go away. My CPU and RAM still seems to be used up even though I'm not running any resource intensive program. Shutting down still seems the same also.
I have pics, but I don't have enough posts to post them, so if you are confused, I can send you the pictures.
If it is your convenience, can you please help me?
At first, my task manager would not show up, control panel would not show any icons, logging in will put me with a blank screen for a while before showing me my desktop, and svchost.exe consistently used up around %50 of my CPU power, according to Proccess Explorer. Shutting down will also not work, and result in the computer staying with the Shutting Down screen no matter how long I wait.
After completing the 8 step process, my task bar is still a little wonky, as I cannot maximize or minimize anything using the task bar without clicking on it a couple of times and any pop-up list that I get after right-clicking any icons do not go away. My CPU and RAM still seems to be used up even though I'm not running any resource intensive program. Shutting down still seems the same also.
I have pics, but I don't have enough posts to post them, so if you are confused, I can send you the pictures.
If it is your convenience, can you please help me?