Unable to install Sims 2

[carboonxy]

I was trying to install the Sims2 into my new laptop but was unable to. Though i've inserted disk 1, it keeps prompting me to "insert disk 1". Everytime when I insert disk 1, it does not autorun. Even when I click on the autorun, it will prompt me to "insert disk 1". I find this very puzzling as before this I did manage to install the sims 2 into this new laptop but uninstalled it as I thought I won't be using this laptop to play the game.

I've even tried to clean the disk and check for scratches (there aren't any) on the disk. However, I believe it may not be a faulty disk as I managed to install the game into my husband's laptop, which uses Vista, and this new laptop last week. So why can't I do so now?

Thus, I'm wondering, does it has something to do with the Vista in the previous laptop? Or is it because we are only allowed to install the game into 1 laptop/computer? If that is the case, then why was I able to install it into my husband's laptop and my new laptop successfully last week?

Has anyone ever encounter this problem? Can someone please advise?

 

[hrlow2]

May still have references to the install/uninstall from before. Go to Start, Seareh and hunt for EA Games, the Sims2. Also go to your C drive and open Program Files and delete any from EA Games.

 

[carboonxy]

Hi, thanks for your reply. Have searched through twice....but found nothing. Any other suggestions?

 

[hrlow2]

May still be leftovers in the Registry, but I do not recommend hunting them. The Registry is dangerous territory.
You could MAYBE use a Registry cleaner that lets you select what to remove without touching anything else. I know there are some like that, but cannot recall the names since I don't use them. Possible someone with more experience in their use will pop in.