Update of Outlook Connector does not download properly

By compused
May 4, 2010
  1. Hi,

    I'm using "3" Broadband, which doesn't have it's own email, so I am using my Hotmail addresses and download these through the Outlook Connector programme.

    It is not very satisfactory at the best of times because I am continually repairing the programme by going into Uninstall in Control Panel, finding Outlook Connector and repairing it. Then it works for a while and then gets a glitch.

    This morning when I opened Office Outlook, I got a message saying I had to update Outlook Connector, which I duly tried to do but it kept on telling me that it had failed and to contact support. When you go onto Microsoft Support, you just get a virtual assistance and she is not programmed to answer this sort of question.

    I then found a site to download Outlook Connector so I downloaded it again. It seemed to download, then ran the programme and also repaired it, but then I got a message

    Error 1935.An error occurred during the installation of assembly 'policy.8.0.Microsoft.VC80.CRT, version="8.0.50727.762",type="win 32-policy",processorArchitecture='"x86",publicKeyToken="1fc8b3b9a1e18e3b". Please refer to Help and Support for more information

    Without this download I cannot read any new emails through Microsoft Office Outlook and I have to go to my Hotmail account.

    Does anybody know how to fix this? I have Windows Vista and my firewall is Comodo and my antivirus is Avira. I even tried deactivating both my firewall and my antivirus before trying to download the update again, but it still failed.

    I bought a student version of Microsoft Office 2007, which has Office Outlook, Word and Excel and I don't know whether it is referring to the product key of this.

  2. compused

    compused TS Enthusiast Topic Starter Posts: 124

    Since posting this thread, my Outlook Connector now seems to be working, so I don't need anybody's help, but thank you for reading this, if you have.

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