Broni
Posts: 56,041 +516
Try to reset Edge: http://appuals.com/best-fix-reset-microsoft-edge-on-windows-10/
Solved Use Malwarebytes to remove malware but PC still not 100%
- Thread starter NeedAssist
- Start date
NeedAssist
Posts: 26 +0
Resetting Edge didn't help. But Yipeee! After some online searching I found the solution HERE
One needs to delete the file %USERPROFILE%\Appdata\Local\Microsoft\Windows\INetCache\counters.dat
but one needs to edit the registry before they can do so. Tip: INetCache is a hidden Windows folder. To be able to see it when navigating File Explore one need open Control Panel->Folder Options and uncheck Hide protected operating system files
Now that I have this resolved, will go back to following cleanup instructions and post back later
One needs to delete the file %USERPROFILE%\Appdata\Local\Microsoft\Windows\INetCache\counters.dat
but one needs to edit the registry before they can do so. Tip: INetCache is a hidden Windows folder. To be able to see it when navigating File Explore one need open Control Panel->Folder Options and uncheck Hide protected operating system files
Now that I have this resolved, will go back to following cleanup instructions and post back later
NeedAssist
Posts: 26 +0
Computer is running great. I still have the Control Panel hang when it opens - but I'm convinced that's a Windows issue so will address that somewhere else.
Thank you for all the help!
Thank you for all the help!
Broni
Posts: 56,041 +516
Download Windows Repair (All in One) from this site
Install the program then run it.
NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.
Go to Step 3 and click on Check button next to 1. See If Check Disk Is Needed.
If the tool that the Check Disk is needed click on Do It button next to 2. Check Disk.
In that case make sure you restart computer.
Once the above is done go to Step 4 and allow it to run System File Check by clicking on Do It button:
Go to Step 5 and under "System Restore" click on Create button:
Go to Repairs tab and click Open Repairs button.
In next window....
Leave all checkmarks as they're.
Click on Start Repairs button.
Post Windows Repair log which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
Install the program then run it.
NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.
Go to Step 3 and click on Check button next to 1. See If Check Disk Is Needed.
If the tool that the Check Disk is needed click on Do It button next to 2. Check Disk.
In that case make sure you restart computer.
Once the above is done go to Step 4 and allow it to run System File Check by clicking on Do It button:
Go to Step 5 and under "System Restore" click on Create button:
Go to Repairs tab and click Open Repairs button.
In next window....
Leave all checkmarks as they're.
Click on Start Repairs button.
Post Windows Repair log which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
NeedAssist
Posts: 26 +0
Thank you for your never ending passion to help but I should add
- I no longer have the laptop. Lent back to a friend who needed it
- I didn't mention Control Panel works fine when I boot Windows into safe mode
- Plus I noticed event log has multiple repeat entries to IDTNC64.cpl - the IDT audio applet that's failing
Code:
Error: (01/16/2016 07:35:27 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: explorer.exe, version: 10.0.10586.0, time stamp: 0x5632d4c0
Faulting module name: IDTNC64.cpl, version: 1.0.6324.0, time stamp: 0x4d3e8a5c
Exception code: 0xc0000005
Fault offset: 0x000000000000114e
Faulting process id: 0xaa0
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3
Faulting package full name: explorer.exe4
Faulting package-relative application ID: explorer.exe5
Similar threads
