mirilailai
Posts: 6 +0
Hi everyone,
The problem is pretty simple but it's still a problem....
When i bought the laptop (Acer Aspire 5738, Mobile DualCore Intel Core 2 Duo T6600, 2200 MHz (11 x 200)), the CD with drivers contained all needed drivers but the Video Drivers for my video card (ATI Mobility Radeon HD 4500 Series). Then i searched for drivers at the web and found the correct Catalyst Manager for my OS (Win7 Ultimate) in the acer website (acer.com). After install when i go to the Intel web page and make Driver Update Utility it shows that:
Graphics Driver
Product Detected ATI Mobility Radeon HD 4500 Series
Current Driver Installed -------------EMPTY---------------------
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>
And couldn't find even my Audio Driver:
Audio Driver for Intel® Desktop Board
Product Detected ---------------EMPTY----------------
Current Driver Installed ---------------EMPTY----------------
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>
Should i really contact my manufacturer or my drivers are up-to-date when i downloaded them from the acer site?
More info:
Motherboard:
CPU Type Mobile DualCore Intel Core 2 Duo T6600, 2200 MHz (11 x 200)
Motherboard Name Acer Aspire 5738
Motherboard Chipset Intel Cantiga GM45
System Memory 3066 MB (DDR2-800 DDR2 SDRAM)
DIMM1: Samsung M4 70T5663EH3-CF7 2 GB DDR2-800 DDR2 SDRAM (6-6-6-18 @ 400 MHz) (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz)
DIMM3: Samsung M4 70T5663EH3-CF7 2 GB DDR2-800 DDR2 SDRAM (6-6-6-18 @ 400 MHz) (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz)
BIOS Type Phoenix (08/26/09)
Display:
Video Adapter ATI Mobility Radeon HD 4500 Series (512 MB)
Video Adapter ATI Mobility Radeon HD 4500 Series (512 MB)
3D Accelerator ATI Mobility Radeon HD 4570 (M92)
Storage:
IDE Controller Intel(R) ICH9M-E/M SATA AHCI Controller
Storage Controller AOPNLTIX IDE Controller
Disk Drive Hitachi HTS545050B9A300 (500 GB, 5400 RPM, SATA-II)
Optical Drive PGLG XEB8TM70L SCSI CdRom Device
Optical Drive TSSTcorp CDDVDW TS-L633B
SMART Hard Disks Status OK
The problem is pretty simple but it's still a problem....
When i bought the laptop (Acer Aspire 5738, Mobile DualCore Intel Core 2 Duo T6600, 2200 MHz (11 x 200)), the CD with drivers contained all needed drivers but the Video Drivers for my video card (ATI Mobility Radeon HD 4500 Series). Then i searched for drivers at the web and found the correct Catalyst Manager for my OS (Win7 Ultimate) in the acer website (acer.com). After install when i go to the Intel web page and make Driver Update Utility it shows that:
Graphics Driver
Product Detected ATI Mobility Radeon HD 4500 Series
Current Driver Installed -------------EMPTY---------------------
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>
And couldn't find even my Audio Driver:
Audio Driver for Intel® Desktop Board
Product Detected ---------------EMPTY----------------
Current Driver Installed ---------------EMPTY----------------
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>
Should i really contact my manufacturer or my drivers are up-to-date when i downloaded them from the acer site?
More info:
Motherboard:
CPU Type Mobile DualCore Intel Core 2 Duo T6600, 2200 MHz (11 x 200)
Motherboard Name Acer Aspire 5738
Motherboard Chipset Intel Cantiga GM45
System Memory 3066 MB (DDR2-800 DDR2 SDRAM)
DIMM1: Samsung M4 70T5663EH3-CF7 2 GB DDR2-800 DDR2 SDRAM (6-6-6-18 @ 400 MHz) (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz)
DIMM3: Samsung M4 70T5663EH3-CF7 2 GB DDR2-800 DDR2 SDRAM (6-6-6-18 @ 400 MHz) (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz)
BIOS Type Phoenix (08/26/09)
Display:
Video Adapter ATI Mobility Radeon HD 4500 Series (512 MB)
Video Adapter ATI Mobility Radeon HD 4500 Series (512 MB)
3D Accelerator ATI Mobility Radeon HD 4570 (M92)
Storage:
IDE Controller Intel(R) ICH9M-E/M SATA AHCI Controller
Storage Controller AOPNLTIX IDE Controller
Disk Drive Hitachi HTS545050B9A300 (500 GB, 5400 RPM, SATA-II)
Optical Drive PGLG XEB8TM70L SCSI CdRom Device
Optical Drive TSSTcorp CDDVDW TS-L633B
SMART Hard Disks Status OK
