Solved Virtumonde.sdn can't remove

[Broni]

Do you have any suggestions for getting rid of this?

Download OTL to your Desktop.

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  DRV - [2006/03/26 08:22:14 | 000,051,200 | ---- | M] (Protection Technology (StarForce)) [Kernel | Boot | Stopped] -- C:\Windows\System32\drivers\sfdrv01.sys -- (sfdrv01) StarForce Protection Environment Driver (version 1.x)
  DRV - [2006/03/24 12:27:01 | 000,050,176 | ---- | M] (Protection Technology (StarForce)) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\sfsync04.sys -- (sfsync04) StarForce Protection Synchronization Driver (version 4.x)
  DRV - [2006/03/13 05:38:23 | 000,006,656 | ---- | M] (Protection Technology (StarForce)) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\sfhlp02.sys -- (sfhlp02) StarForce Protection Helper Driver (version 2.x)
   
  
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.
  

See, if that fixes the issue.
If it does, you can delete OTL and its log.

 

[jlc]

Thanks! Here is the log. I will reboot now : ).

========== OTL ==========
Error: No service named sfdrv01) StarForce Protection Environment Driver (version 1.x was found to stop!
Service\Driver key sfdrv01) StarForce Protection Environment Driver (version 1.x not found.
C:\Windows\System32\drivers\sfdrv01.sys moved successfully.
Error: No service named sfsync04) StarForce Protection Synchronization Driver (version 4.x was found to stop!
Service\Driver key sfsync04) StarForce Protection Synchronization Driver (version 4.x not found.
C:\Windows\System32\drivers\sfsync04.sys moved successfully.
Error: No service named sfhlp02) StarForce Protection Helper Driver (version 2.x was found to stop!
Service\Driver key sfhlp02) StarForce Protection Helper Driver (version 2.x not found.
C:\Windows\System32\drivers\sfhlp02.sys moved successfully.
File boot] not found.

OTL by OldTimer - Version 3.2.9.0 log created on 07152010_211257

 

[Broni]

Let me know

 

[jlc]

Wow! That did the trick. I had installed Ad-aware and Malawarebytes when I was trying to fix this problem myself. Should I keep those programs installed or uninstall them?
Thanks again! I can't tell you how much I appreciate all of your help!
Jill

 

[Broni]

Malwarebytes is an excellent program. Keep it and run it on occasion.

Ad-aware is rather a tool of the past. I'd uninstall it.

 

[jlc]

Thanks again! I will take your advice : ).

 

[jlc]

Is there anything else that I should be running on occasion?

 

[Broni]

Run TFC weekly. That will keep your computer lean

Good luck and stay safe