.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Business
Boot Device: \Device\HarddiskVolume1
Install Date: 1/19/2011 12:36:43 PM
System Uptime: 11/19/2013 6:36:34 PM (1 hours ago)
.
Motherboard: Dell Inc. | | 0MM599
Processor: Intel(R) Pentium(R) D CPU 3.40GHz | Microprocessor | 3391/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 75 GiB total, 34.674 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP303: 11/9/2013 7:40:36 AM - Scheduled Checkpoint
RP304: 11/10/2013 10:47:10 AM - Scheduled Checkpoint
RP305: 11/11/2013 2:51:18 PM - Scheduled Checkpoint
RP306: 11/12/2013 4:29:52 PM - Scheduled Checkpoint
RP307: 11/12/2013 8:48:49 PM - Windows Update
RP308: 11/13/2013 1:12:48 PM - Windows Update
RP309: 11/15/2013 5:54:52 PM - Scheduled Checkpoint
RP310: 11/15/2013 6:03:10 PM - Windows Update
RP311: 11/19/2013 2:57:16 PM - Windows Update
RP312: 11/19/2013 6:32:39 PM - Restore Operation
RP314: 11/19/2013 6:37:09 PM - avast! antivirus system restore point
RP315: 11/19/2013 6:46:02 PM - Windows Update
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.8)
Adobe Shockwave Player 11.6
Apple Application Support
Apple Software Update
Audacity 2.0.3
avast! Free Antivirus
BufferChm
Catalina Savings Printer
Citrix online plug-in - web
Citrix online plug-in (DV)
Citrix online plug-in (HDX)
Citrix online plug-in (USB)
Citrix online plug-in (Web)
Compatibility Pack for the 2007 Office system
Computer Requirements 1.0
Copy
Coupon Printer for Windows
D-Link DWA-130 Wireless N USB Adapter
Destinations
DeviceDiscovery
DJ_AIO_06_F2400_SW_Min
F2400
Fashion Dash
GameFly
Google Chrome
GPBaseService2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Customer Participation Program 13.0
HP Deskjet F2400 All-In-One Driver Software 13.0 Rel .6
HP Imaging Device Functions 13.0
HP Print Projects 1.0
HP Smart Web Printing 4.5
HP Solution Center 13.0
HP Update
HPPhotoGadget
hpPrintProjects
HPProductAssistant
HPSSupply
hpWLPGInstaller
ImgBurn
Intel(R) Graphics Media Accelerator Driver
Java 7 Update 45
Java Auto Updater
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Corporation
Microsoft LifeCam
Microsoft Office Excel Viewer
Microsoft Office Live Meeting 2007
Microsoft Office Word Viewer 2003
Microsoft PowerPoint Viewer
Microsoft Silverlight
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 8 Essentials
neroxml
OpenOffice.org 3.3
Picasa 3
PowerDVD DX
QuickTime
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2861188)
Shop for HP Supplies
SmartWebPrinting
SolutionCenter
Status
swMSM
Toolbox
Tourist Trap - Build The Nations Greatest Vacations
TrayApp
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
VCRedistSetup
VLC media player 2.0.1
Wah Assistant
Watchtower Library 2012 - English
Watchtower Library 2012 - español
WebReg
West At Home Gateway V2
WinZip 17.0
.
==== Event Viewer Messages From Past Week ========
.
11/19/2013 6:48:28 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.163.39.0).
11/19/2013 3:22:32 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.0.101 for the Network Card with network address 0019B946B69B has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
11/18/2013 9:10:00 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.0.100 for the Network Card with network address 0019B946B69B has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
11/18/2013 3:42:07 PM, Error: Schannel [36874] - An SSL connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
11/13/2013 2:00:29 PM, Error: EventLog [6008] - The previous system shutdown at 1:58:25 PM on 11/13/2013 was unexpected.
.
==== End Of File ===========================
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16520 BrowserJavaVersion: 10.45.2
Run by user at 19:20:11 on 2013-11-19
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.2037.1030 [GMT -6:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\D-Link\DWA-130 revE\WlanWpsSvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\vVX3000.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\Citrix\ICA Client\concentr.exe
C:\Program Files\AVAST Software\Avast\avastui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WinZip\WZQKPICK32.EXE
C:\Program Files\D-Link\DWA-130 revE\wirelesscm.exe
C:\Program Files\Citrix\ICA Client\wfcrun32.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\notepad.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://home.suddenlink.net/
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\nero\lib\NMBgMonitor.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [VX3000] c:\windows\vVX3000.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Windows Mobile-based device management] c:\windows\windowsmobile\wmdSync.exe
mRun: [ConnectionCenter] "c:\program files\citrix\ica client\concentr.exe" /startup
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AvastUI.exe] "c:\program files\avast software\avast\AvastUI.exe" /nogui
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\users\user\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK32.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wirele~1.lnk - c:\program files\d-link\dwa-130 reve\wirelesscm.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {A084A130-28AE-4B32-B51A-1C8CE164BC88} - hxxp://
www.convergysworkathome.com/AppHardT.CAB
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{78BC4006-4C18-4DA0-9865-4AF70C2CBF14} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{81EBC82A-76FE-4BFA-A713-9ED45586C876} : DHCPNameServer = 192.168.0.1
Notify: igfxcui - igfxdev.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;avast! Revert;c:\windows\system32\drivers\aswRvrt.sys [2013-10-27 49944]
R0 aswVmm;avast! VM Monitor;c:\windows\system32\drivers\aswVmm.sys [2013-10-27 178304]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2013-10-27 774392]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswsp.sys [2013-10-27 403440]
R1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\drivers\ctxusbm.sys [2009-9-8 65584]
R1 RtlProt;Realtke RtlProt WLAN Utility Protocol Driver;c:\windows\system32\drivers\RtlProt.sys [2012-8-21 25896]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2013-10-27 35656]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2013-10-27 70384]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2013-10-27 50344]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 WlanWpsSvc;WlanWpsSvc;c:\program files\d-link\dwa-130 reve\WlanWpsSvc.exe [2012-8-21 167936]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-1-20 179712]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;c:\windows\system32\drivers\RTL8192su.sys [2012-8-21 523264]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
.
=============== Created Last 30 ================
.
2013-11-20 00:44:2222856----a-w-c:\windows\system32\drivers\mbam.sys
2013-11-20 00:44:22--------d-----w-c:\program files\Malwarebytes' Anti-Malware
2013-11-20 00:30:28--------d-----w-c:\users\user\appdata\local\CrashDumps
2013-11-15 20:54:377796464------w-c:\programdata\microsoft\windows defender\definition updates\{640bc77e-b4b0-462e-98f8-64fbc3a905d2}\mpengine.dll
2013-11-13 02:51:58297984----a-w-c:\windows\system32\gdi32.dll
2013-11-13 02:51:48993792----a-w-c:\windows\system32\crypt32.dll
2013-11-13 02:51:42596480----a-w-c:\windows\system32\FWPUCLNT.DLL
2013-11-13 02:51:42444928----a-w-c:\windows\system32\IKEEXT.DLL
2013-11-01 15:35:02--------d-----w-c:\program files\Coupons
2013-10-29 22:59:0594632----a-w-c:\windows\system32\WindowsAccessBridge.dll
2013-10-29 01:50:35155648----a-w-c:\windows\system32\igfxres.dll
2013-10-29 01:23:42--------d-----w-c:\windows\ERUNT
2013-10-29 01:19:44--------d-----w-C:\AdwCleaner
2013-10-29 01:14:45--------d-sh--w-C:\$RECYCLE.BIN
2013-10-29 00:19:24--------d-----w-c:\users\user\appdata\local\temp
2013-10-28 19:11:00--------d-----w-c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-10-27 21:56:05--------d-----w-c:\users\user\appdata\roaming\Malwarebytes
2013-10-27 21:55:49--------d-----w-c:\programdata\Malwarebytes
2013-10-27 21:49:04--------d-----w-c:\users\user\appdata\roaming\AVAST Software
2013-10-27 21:46:23178304----a-w-c:\windows\system32\drivers\aswVmm.sys
2013-10-27 21:46:2149944----a-w-c:\windows\system32\drivers\aswRvrt.sys
2013-10-27 21:46:20774392----a-w-c:\windows\system32\drivers\aswSnx.sys
2013-10-27 21:46:1970384----a-w-c:\windows\system32\drivers\aswMonFlt.sys
2013-10-27 21:45:5343152----a-w-c:\windows\avastSS.scr
2013-10-27 21:44:25--------d-----w-c:\program files\AVAST Software
2013-10-27 21:43:21--------d-----w-c:\programdata\AVAST Software
2013-10-27 21:03:48--------d-----w-c:\programdata\lpgg3rg3
.
==================== Find3M ====================
.
2013-11-20 00:43:05692616----a-w-c:\windows\system32\FlashPlayerApp.exe
2013-11-20 00:43:0471048----a-w-c:\windows\system32\FlashPlayerCPLApp.cpl
2013-11-10 15:14:12403440----a-w-c:\windows\system32\drivers\aswsp.sys.1384908474
2013-10-13 09:48:061806848----a-w-c:\windows\system32\jscript9.dll
2013-10-13 09:35:521427968----a-w-c:\windows\system32\inetcpl.cpl
2013-10-13 09:35:381129472----a-w-c:\windows\system32\wininet.dll
2013-10-13 09:30:14142848----a-w-c:\windows\system32\ieUnatt.exe
2013-10-13 09:29:02420864----a-w-c:\windows\system32\vbscript.dll
2013-10-13 09:25:392382848----a-w-c:\windows\system32\mshtml.tlb
2013-09-03 19:35:12238872------w-c:\windows\system32\MpSigStub.exe
2013-08-29 07:36:042050048----a-w-c:\windows\system32\win32k.sys
2013-08-27 02:47:50219648----a-w-c:\windows\system32\d3d10_1core.dll
2013-08-27 02:47:50189952----a-w-c:\windows\system32\d3d10core.dll
2013-08-27 02:47:50160768----a-w-c:\windows\system32\d3d10_1.dll
2013-08-27 02:47:501029120----a-w-c:\windows\system32\d3d10.dll
2013-08-27 01:52:081172480----a-w-c:\windows\system32\d3d10warp.dll
2013-08-27 01:50:40486400----a-w-c:\windows\system32\d3d10level9.dll
2013-08-27 01:32:20683008----a-w-c:\windows\system32\d2d1.dll
2013-08-27 01:28:361069056----a-w-c:\windows\system32\DWrite.dll
2013-08-27 01:28:35798208----a-w-c:\windows\system32\FntCache.dll
.
============= FINISH: 19:20:38.25 ===============