Virus, followed 8 steps

By plasma dragon00 ยท 4 replies
Mar 14, 2009
  1. Hey, could use a little help here. I downloaded a program and then i ran the setup file for it. Once it installed the setup file disappeared completely, not in my recycle bin either (not the first time ive seen this happen >_> )that instantly made me think virus. i scanned just my c drive with avast! 4.8 pro, turned up nothing. curious, i re-extracted the setup from the rar folder and when i went to delete it, i couldnt. neither would MBAM's FileASSASSIN.

    an avast! boot time scan turned up one virus, then i rebooted into safe mode. scanned with avast again as well as mbam, both turned up stuff. normal mode with avast once again turned up some things, mbam was clean, so was SuperAntiSpyware.

    avast! scans were run on thorough mode. im attaching the hjt log and the mbam scan that found a trojan, but not the superAS one since it was clean. if you would like it though, let me know

  2. mflynn

    mflynn TS Rookie Posts: 2,655

    Good morning

    Run HJT Scan only and select and Fix all lines listed below
    O2 - BHO: IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)

    You also have remainders of AVG so do the below!
    AVG remover and run:

    Download extract and run Kleaner

    Disable your installed Malware and Virus protections for these TechSpot Tools and malware scans. This is Step 3 of the 8 Steps!

    For AVG Network Scanner service: Start-Run
    MSCONFIG. Hit OK and select the SERVICES tab and un-check AVG Free8 WatchDog.
    Click APPLY, then OK.
    When you restart your computer AVG won't be running.

    Simply undo this procedure when finished Malware scans.

    From the 8 Steps #3


    After all the above then do the below!

    Download ComboFix

    Get it here:
    Or here:

    Double click combofix.exe follow the prompts.

    Install Recovery Console if connected to the Internet!

    When finished, it will open a log.
    Attach the log and a new HJT log in your next reply.

    Note: Do not click combofix's window while its running. That may cause it to stall.

    Download SDFix to Desktop.

    On Desktop run SDdFix It will run (install) then close.

    Then reboot into Safe Mode

    As the computer starts up, tap the F8 key several times.

    On the Boot menu Choose Safe Mode.

    Click thu all the prompts to get to desktop.

    At Desktop
    My Computer C: drive. Double-click to open.

    Look for a folder called SD Fix. Double-click to enter SD Fix.

    Double-click to RunThis.bat. Type Y to begin.

    SD Fix does its job.

    When prompted hit the enter key to restart the computer

    Your computer will reboot.

    On normal restart the Fixtool will run again and complete the removal process then say Finished,
    Hit the Enter key to end the script and load your desktop icons.

    Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
    Attach the Report.txt file to your next post.

  3. plasma dragon00

    plasma dragon00 TS Rookie Topic Starter Posts: 172

    here ya go

    thanks for the help

    also, the KLeaner utility you directed me to seems to do absolutely nothing. my cursor changes to the busy one and then turns back to normal, which is all it does.

    the avg remover showed a box, not sure if/what it removed though.

    i could not find the avg watchdog service, but maybe because i ran the avg remover first?
  4. mflynn

    mflynn TS Rookie Posts: 2,655

    OK all looks clean, do you have other issues?

    Run HJT Scan only and select and Fix all lines listed below
    Any line that has (file missing) at the END of the line ONLY at the end and...

    The KCleaner shows nothing runs exits. Apparently they worked.

    How is system running?

    Thread Closing-------------------------------------------------------------------

    Some of these tools update so often they require downloading again later if needed. But keep and run MBAM and SAS to maintain.

    Remove ComboFix
    combofix /u
    Hit enter or click OK.

    Please download OTCleanIt

    Save to desktop.

    This will remove all the tools we used to clean your computer.

    Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

    Approve all if prompted by Firewall. Approve Widows Defender or other guards or security programs while OTCleanIt attempting access to the Internet to allow all.

    If prompted to Reboot click, Yes.
    OTCleanit will delete itself when finished, If not delete it by yourself.

    Run CCleaner (get SLIM at bottom no Yahoo toolbar)
    Run twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

    Run ATF-Cleaner Temp and Registry, repeatedly until no more found.

    Fantastic cleaner. (When installing uncheck Relevant Knowledge do not install)
    The issues can and are likely found is in System Restore so do the below

    Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

    Then Start-Programs-Accessories-System Tools-Disk Cleanup
    Click OK to accept C:
    Select all Boxes
    Then click More Options
    Here click System Restore and OK to "Are you sure" and the OK to Run.

    As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

    It clears what is known as Shadow copies which are used by specialized back up programs.

    This is if you have the Volume Shadow Copy running which is the default.

    Every two weeks or so, run MBAM and SAS until clean.

    They take a while, so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be scheduled not to interfere with computer time.

    If they find something they can not clean, then get back to us.

    Additionally run CCleaner. ATF-Cleaner and KCleaner.
    I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

    It was designed to be used with and to co-exist with other Virus scanners.

    Additionally it uses a totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity.

    It's like looking at it with 2 sets of eyes and from a different angle.

    It works like some Firewalls do to learn what is good/bad.

    After install it will ask you about everything that could be a security issue. For example the first time you run IE or FireFox it will prompt you. You would answer to approve and remember the setting. From then on no more prompts about IE or FireFox unless the exe changes like in an update.

    As it queries you about the prompt to help you determine to approve or not you can google it with one click.
    Look at

    Run SpyBot ocassionally and use the Immunize function.

    I highly reccomend Hostman: Hostman

    Download install run and allow it to disable DNS Client and select all Host files and then Update and install all host files.

    A Disk Scan (chkdsk) and Defrag are in order.

  5. plasma dragon00

    plasma dragon00 TS Rookie Topic Starter Posts: 172

    computer works great, thank you very much for your help mflynn!
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