Virus/Malware Logs Attached

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supineanimation

My laptop has been infected for a few days now and it doesn't seem to be getting any better despite following all of the steps from the 8-step Viruses/Spyware/Malware Preliminary Removal Instructions. I can't start in Safe Mode because the CTRL-ALT-DEL doesn't work when I start in Safe Mode even though I followed the steps to disable it in the Group Policies. I guess whatever has infected my system is keeping me from being able to download the definitions for the various removal tools and it reads as not being able to find the web page for things like Defender updates and the SpyBot site altogether. Any help would be greatly appreciated. Thank you.
 
Download and run Spybot S&D. It sounds like you are infected with a particular trojan that spybot S&D maybe able to remove. Download, install and run the the program. Don't worry you should be able to update your spybot definitions.
 
Thanks, but like I wrote, I can't download SpyBot because the virus won't let me go to the site and I can't download from another computer and put it on my laptop because the install of SpyBot needs to be able to go to their website.
 
First get the text in the box below and paste into a notpad file, then get it to the effected computer and copy from the notepad document and follow the steps.

Boot to Safe Mode with Networking and do the below

Left Drag mouse and Copy for Pasting all text in the box below. Make sure the slider bar goes to bottom from the @ to the end of the second exit.

Then paste to the black screen of an open command prompt. All may not apply so ignore errors.

Code: 
@echo off
cd\
:: Fix associations
ftype exefile="%1" %*
ftype batfile="%1" %*
ftype cmdfile="%1" %*
ftype comfile="%1" %*
ftype scrfile="%1" /S
ftype regfile="regedit.exe" "%1"
ftype piffile="%1" %*
ftype inffile=%SystemRoot%\System32\NOTEPAD.EXE "%1"
ftype vbsfile=%SystemRoot%\System32\WScript.exe "%1" %*
ftype jsfile=%SystemRoot%\System32\WScript.exe "%1" %*

assoc .exe=exefile
assoc .bat=batfile
assoc .cmd=cmdfile
assoc .com=comfile
assoc .scr=scrfile
assoc .reg=regfile
assoc .pif=piffile
assoc .lnk=lnkfile
assoc .inf=inffile
assoc .vbs=VBSFile
assoc .js=JSFile

sc stop TDSSserv.sys
sc delete TDSSserv.sys
:: Above sc commands first stops then deletes service if it exists
::
reg unload "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata"
reg unload "HKEY_LOCAL_MACHINE\SOFTWARE\tdss"
::
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata" /f
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\tdss" /f
::The above reg commands first unloads the reg keys then deletes these keys.
::
Attrib -h -s -r tdss*.* /s
del  tdss*.* /f /q /s
:: The above two lines first clears protective attributes then 
:: deletes all files on Drive beginning with the name tdss

:: Remove AntiVirus2009
attrib -h -s -r "%UserProfile%\Desktop\Antivirus 2009.lnk"
attrib -h -s -r "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk"
attrib -h -s -r "%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll"
attrib -h -s -r "%UserProfile%\Start Menu\Antivirus 2009\*.*"

del "%UserProfile%\Desktop\Antivirus 2009.lnk" /f /q
del "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk" /f /q
del "%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll" /f /q
del "%UserProfile%\Start Menu\Antivirus 2009\*.*" /f /q

rd /s /q "%UserProfile%\Start Menu\Antivirus 2009"

attrib -h -s -r "c:\Program Files\Antivirus 2009\*.*"
rd /s/q "c:\Program Files\Antivirus 2009"

attrib -h -s -r c:\WINDOWS\system32\ieupdates.exe
attrib -h -s -r c:\WINDOWS\system32\scui.cpl
attrib -h -s -r c:\WINDOWS\system32\winsrc.dll

del c:\WINDOWS\system32\ieupdates.exe /f /q
del c:\WINDOWS\system32\scui.cpl /f /q
del c:\WINDOWS\system32\winsrc.dll /f /q

attrib -h -s -r c:\program files\xwdxqu.txt
attrib -h -s -r c:\windows\x
attrib -h -s -r c:\windows\SxsCaPendDel

del c:\program files\xwdxqu.txt  /f /q
del c:\windows\x  /f /q
del c:\windows\SxsCaPendDel  /f /q

reg delete HKLM\SOFTWARE\swearware /f
reg delete HKCU\Software\Wget /f
reg delete HKLM\Software\Classes\CLSID\{CD363BEC-7150-B887-530D-F3E2E0424EA} /f

:: rootkit gaopdxserv
attrib -h -s -r "c:\windows\system32\drivers\gaopdxqfotrruc.sys"
attrib -h -s -r "c:\windows\system32\gaopdxqpqjwmyc.dll"
attrib -h -s -r "\c:\windows\system32\drivers\gaopdxuigiphwm.sys"

sc stop gaopdxserv.sys.sys
sc delete gaopdxserv.sys.sys

del  /f /q "c:\windows\system32\drivers\gaopdxqfotrruc.sys"
del  /f /q  "c:\windows\system32\gaopdxqpqjwmyc.dll"
del  /f /q  "\c:\windows\system32\drivers\gaopdxuigiphwm.sys"

sc stop WinSvchostManager
sc delete WinSvchostManager

sc stop ntndis
sc delete ntndis

attrib -h -s -r "C:\WINDOWS\system32\drivers\ntndis.exe"
attrib -h -s -r "C:\WINDOWS\system32\drivers\ntndis.sys"

del  /f /q "C:\WINDOWS\system32\drivers\ntndis.exe"
del  /f /q "C:\WINDOWS\system32\drivers\ntndis.sys"

sc stop u_lehj
sc delete u_lehj

attrib -h -s -r "c:\program files\Common Files\System\u_lehj32.dll"
del  /f /q "c:\program files\Common Files\System\u_lehj32.dll"

attrib -h -s -r "C:\WINDOWS\system32\svcprs32.exe"
attrib -h -s -r "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dllhost.exe"
attrib -h -s -r "C:\WINDOWS\system32\mdmcls32.exe"

del  /f /q "C:\WINDOWS\system32\svcprs32.exe"
del  /f /q "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dllhost.exe"
del  /f /q "C:\WINDOWS\system32\mdmcls32.exe"

reg delete "HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gaopdxserv.sys" /f
reg delete "HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gaopdxserv.sys" /f
reg delete "HKEY_LOCAL_MACHINE\Software\Classes\gaopdxvx" /f

reg delete "HKEY_CURRENT_USER\Software\75319611769193918898704537500611" /f
reg delete "HKEY_CLASSES_ROOT\CLSID\{037C7B8A-151A-49E6-BAED-CC05FCB50328}" /f
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{037C7B8A-151A-49E6-BAED-CC05FCB50328}" /f
reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run" "75319611769193918898704537500611" /f
reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run" "ieupdate" /f
echo Finshed ripping out Antivirus 2008-9
:: Fix associations
ftype exefile="%1" %*
ftype batfile="%1" %*
ftype cmdfile="%1" %*
ftype comfile="%1" %*
ftype scrfile="%1" /S
ftype regfile="regedit.exe" "%1"
ftype piffile="%1" %*
ftype inffile=%SystemRoot%\System32\NOTEPAD.EXE "%1"
ftype vbsfile=%SystemRoot%\System32\WScript.exe "%1" %*
ftype jsfile=%SystemRoot%\System32\WScript.exe "%1" %*

assoc .exe=exefile
assoc .bat=batfile
assoc .cmd=cmdfile
assoc .com=comfile
assoc .scr=scrfile
assoc .reg=regfile
assoc .pif=piffile
assoc .lnk=lnkfile
assoc .inf=inffile
assoc .vbs=VBSFile
assoc .js=JSFile
exit
exit

This should run and exit!

It is a coverall and you may see a few errors related to it addressing something you do not need. This is normal ignore.

Now from without rebooting go strght into the 8 Steps and get logs posted.

Mike
 
mflynn said:
First get the text in the box below and paste into a notpad file, then get it to the effected computer and copy from the notepad document and follow the steps.

Boot to Safe Mode with Networking and do the below

Left Drag mouse and Copy for Pasting all text in the box below. Make sure the slider bar goes to bottom from the @ to the end of the second exit.

Then paste to the black screen of an open command prompt. All may not apply so ignore errors.

Code: 
@echo off
cd\
:: Fix associations
ftype exefile="%1" %*
ftype batfile="%1" %*
ftype cmdfile="%1" %*
ftype comfile="%1" %*
ftype scrfile="%1" /S
ftype regfile="regedit.exe" "%1"
ftype piffile="%1" %*
ftype inffile=%SystemRoot%\System32\NOTEPAD.EXE "%1"
ftype vbsfile=%SystemRoot%\System32\WScript.exe "%1" %*
ftype jsfile=%SystemRoot%\System32\WScript.exe "%1" %*

assoc .exe=exefile
assoc .bat=batfile
assoc .cmd=cmdfile
assoc .com=comfile
assoc .scr=scrfile
assoc .reg=regfile
assoc .pif=piffile
assoc .lnk=lnkfile
assoc .inf=inffile
assoc .vbs=VBSFile
assoc .js=JSFile

sc stop TDSSserv.sys
sc delete TDSSserv.sys
:: Above sc commands first stops then deletes service if it exists
::
reg unload "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata"
reg unload "HKEY_LOCAL_MACHINE\SOFTWARE\tdss"
::
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata" /f
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\tdss" /f
::The above reg commands first unloads the reg keys then deletes these keys.
::
Attrib -h -s -r tdss*.* /s
del  tdss*.* /f /q /s
:: The above two lines first clears protective attributes then 
:: deletes all files on Drive beginning with the name tdss

:: Remove AntiVirus2009
attrib -h -s -r "%UserProfile%\Desktop\Antivirus 2009.lnk"
attrib -h -s -r "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk"
attrib -h -s -r "%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll"
attrib -h -s -r "%UserProfile%\Start Menu\Antivirus 2009\*.*"

del "%UserProfile%\Desktop\Antivirus 2009.lnk" /f /q
del "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk" /f /q
del "%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll" /f /q
del "%UserProfile%\Start Menu\Antivirus 2009\*.*" /f /q

rd /s /q "%UserProfile%\Start Menu\Antivirus 2009"

attrib -h -s -r "c:\Program Files\Antivirus 2009\*.*"
rd /s/q "c:\Program Files\Antivirus 2009"

attrib -h -s -r c:\WINDOWS\system32\ieupdates.exe
attrib -h -s -r c:\WINDOWS\system32\scui.cpl
attrib -h -s -r c:\WINDOWS\system32\winsrc.dll

del c:\WINDOWS\system32\ieupdates.exe /f /q
del c:\WINDOWS\system32\scui.cpl /f /q
del c:\WINDOWS\system32\winsrc.dll /f /q

attrib -h -s -r c:\program files\xwdxqu.txt
attrib -h -s -r c:\windows\x
attrib -h -s -r c:\windows\SxsCaPendDel

del c:\program files\xwdxqu.txt  /f /q
del c:\windows\x  /f /q
del c:\windows\SxsCaPendDel  /f /q

reg delete HKLM\SOFTWARE\swearware /f
reg delete HKCU\Software\Wget /f
reg delete HKLM\Software\Classes\CLSID\{CD363BEC-7150-B887-530D-F3E2E0424EA} /f

:: rootkit gaopdxserv
attrib -h -s -r "c:\windows\system32\drivers\gaopdxqfotrruc.sys"
attrib -h -s -r "c:\windows\system32\gaopdxqpqjwmyc.dll"
attrib -h -s -r "\c:\windows\system32\drivers\gaopdxuigiphwm.sys"

sc stop gaopdxserv.sys.sys
sc delete gaopdxserv.sys.sys

del  /f /q "c:\windows\system32\drivers\gaopdxqfotrruc.sys"
del  /f /q  "c:\windows\system32\gaopdxqpqjwmyc.dll"
del  /f /q  "\c:\windows\system32\drivers\gaopdxuigiphwm.sys"

sc stop WinSvchostManager
sc delete WinSvchostManager

sc stop ntndis
sc delete ntndis

attrib -h -s -r "C:\WINDOWS\system32\drivers\ntndis.exe"
attrib -h -s -r "C:\WINDOWS\system32\drivers\ntndis.sys"

del  /f /q "C:\WINDOWS\system32\drivers\ntndis.exe"
del  /f /q "C:\WINDOWS\system32\drivers\ntndis.sys"

sc stop u_lehj
sc delete u_lehj

attrib -h -s -r "c:\program files\Common Files\System\u_lehj32.dll"
del  /f /q "c:\program files\Common Files\System\u_lehj32.dll"

attrib -h -s -r "C:\WINDOWS\system32\svcprs32.exe"
attrib -h -s -r "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dllhost.exe"
attrib -h -s -r "C:\WINDOWS\system32\mdmcls32.exe"

del  /f /q "C:\WINDOWS\system32\svcprs32.exe"
del  /f /q "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dllhost.exe"
del  /f /q "C:\WINDOWS\system32\mdmcls32.exe"

reg delete "HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gaopdxserv.sys" /f
reg delete "HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gaopdxserv.sys" /f
reg delete "HKEY_LOCAL_MACHINE\Software\Classes\gaopdxvx" /f

reg delete "HKEY_CURRENT_USER\Software\75319611769193918898704537500611" /f
reg delete "HKEY_CLASSES_ROOT\CLSID\{037C7B8A-151A-49E6-BAED-CC05FCB50328}" /f
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{037C7B8A-151A-49E6-BAED-CC05FCB50328}" /f
reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run" "75319611769193918898704537500611" /f
reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run" "ieupdate" /f
echo Finshed ripping out Antivirus 2008-9
:: Fix associations
ftype exefile="%1" %*
ftype batfile="%1" %*
ftype cmdfile="%1" %*
ftype comfile="%1" %*
ftype scrfile="%1" /S
ftype regfile="regedit.exe" "%1"
ftype piffile="%1" %*
ftype inffile=%SystemRoot%\System32\NOTEPAD.EXE "%1"
ftype vbsfile=%SystemRoot%\System32\WScript.exe "%1" %*
ftype jsfile=%SystemRoot%\System32\WScript.exe "%1" %*

assoc .exe=exefile
assoc .bat=batfile
assoc .cmd=cmdfile
assoc .com=comfile
assoc .scr=scrfile
assoc .reg=regfile
assoc .pif=piffile
assoc .lnk=lnkfile
assoc .inf=inffile
assoc .vbs=VBSFile
assoc .js=JSFile
exit
exit

This should run and exit!

It is a coverall and you may see a few errors related to it addressing something you do not need. This is normal ignore.

Now from without rebooting go strght into the 8 Steps and get logs posted.

Mike
Click to expand...

This is over the top. This subscription is for another infection. There was no complaint of not being able to run the programs, just the inability to update and visit their websites.
 
Another Infection! Only one!

How about a cover all for many infections plus corrections for windows files and permissions!

But yes I am known for going over the top!

We will see if it allows him to get back on the Internet and run the Steps!

Mike
 
Thanks, but I can't seem to start the laptop in safe mode. I followed the directions someone posted for disabling the CTRL-ALT-DEL in the group policies, but it doesn't seem to work for safe mode and so I can't log into the computer. Any thoughts? Obviously I don't want to do anything catastrophic to the computer considering it's a fairly minor nuisance, but I do want to clean it, that's for sure. Thanks in advance.
 
Ctrl Alt Del has nothing to do with Safe Mode.

It is better done in safe Mode but go ahead and do it in Normal mode!

Mike
 
No; I mean when I start the computer in Safe Mode I'm prompted to press CTRL-ALT-DEL to log in. Nothing I do seems to eliminate that necessity and nothing I do seems to make CTRL-ALT-DEL work when the computer starts up in Safe Mode.
 
Oh I see! It wants a Username and password?

So you are saying when you hit ctrl alt del it does not ask for a Username and password?

But go ahead and do post #4 so we can run the 8 Steps then we will fix that!

Mike
 
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