Inactive Virus on Lenovo K3

[WeirdGoldfish]

Hi,

I recently purchased a brand new Lenovo K3 online a few days ago, and it's been working fine until this morning when I turned it on, it had downloaded a bunch of .apk files, it kept switching windows, ad's kept popping up all over the place, and I had some new applications I had never downloaded. I did a complete factory reset, but when I turned on the wifi in the startup process, it started downloading these apps again, and ads kept popping up.
So far I have only been on apps like YouTube and Twitter, so I have no idea how I got this virus.

Anyone know of a way to get rid of this? Should I take it to someone who can remove it or can I do it myself?

Cheers

 

[WeirdGoldfish]

Okay, so I think the cause of this problem is the security app that came with the phone. I installed a security app (Sophos) That I trusted and one that I use on all my devices and it said it was adware and a potential threat. Unfortunately, I cannot uninstall this app unless I root my phone, but I can't root it because every time I try, it will jump to ads or just close everything and go back to the homescreen, which makes it impossible to do something like rooting.
Help would be very much appreciated!

Cheers

 

[Broni]

Welcome aboard

Unfortunately we don't deal here with other operating systems like Android.
You need to find some Android forum to deal with your problem.