Hello gentlemen. I have seen this topic discussed before on this forum. But now it is happening to me. I am a director of a large children's charity and I use my my computer for everything, including communication with people I have in the field the world over. Every time I run Norton 360 or any other malware program, my computer shuts down by itself. Same for using Skype. I had Geek Squad look at it. They ran some scans and told me I was clean. Not so... I have the suggested logs for your reference. And...thank you for your help...
Paul
Paul