Solved Virus preventing connection to the Internet

[fairway76]

Hi,

Extras.txt file:-


Extras.txt:-

OTL Extras logfile created on: 23/11/2011 09:16:12 - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Documents and Settings\Administrator\Desktop\Virus Removal
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1.93 Gb Total Physical Memory | 1.19 Gb Available Physical Memory | 61.61% Memory free
3.78 Gb Paging File | 3.06 Gb Available in Paging File | 81.03% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 232.88 Gb Total Space | 215.27 Gb Free Space | 92.44% Space Free | Partition Type: NTFS

Computer Name: NRCOMP | User Name: Administrator | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 1
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabledxpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabledxpsp2res.dll,-22008
"139:TCP" = 139:TCP:*:Enabledxpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabledxpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabledxpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabledxpsp2res.dll,-22002

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabledxpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabledxpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Enabledxpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabledxpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabledxpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabledxpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe" = C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe:*:Enabled:Managed Services Agent

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\HP\HP Color LaserJet CM1312 MFP Series\hppfaxnc2.exe" = C:\Program Files\HP\HP Color LaserJet CM1312 MFP Series\hppfaxnc2.exe:*:Enabled:HP Networked Printer Installer -- (Hewlett-Packard Co.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
"{0E7DBD52-B097-4F2B-A7C7-F105B0D20FDB}" = LightScribe System Software 1.14.17.1
"{11B83AD3-7A46-4C2E-A568-9505981D4C6F}" = HP Update
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{18669FF9-C8FE-407a-9F70-E674896B1DB4}" = GPBaseService
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
"{22E4CA5B-3829-4C61-9A9C-E4729C96C133}" = hppscanCM1312
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{30A2A953-DEB1-466A-B660-F4399C7C6B9D}" = Roxio MyDVD
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java(TM) 6 Update 7
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{36FDBE6E-6684-462b-AE98-9A39A1B200CC}" = HPProductAssistant
"{3865D924-89FD-4D9B-A276-5938A397FFC4}" = hppFaxUtilityCM1312
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{4D106AEC-ED45-4F6E-BD99-C88C8E75857F}" = hppManualsCM1312
"{52A69E11-7CEB-4a7d-9607-68BA4F39A89B}" = DeviceDiscovery
"{537BF16E-7412-448C-95D8-846E85A1D817}" = Roxio Creator Business
"{545C0721-295B-498B-B306-FBAFE01FC319}" = hppSendFaxCM1312
"{583EDB12-4CEA-48B5-A7BA-88069DD47BA2}" = hppQFolderCM1312
"{5ACE69F0-A3E8-44eb-88C1-0A841E700180}" = TrayApp
"{5D97A4A7-C274-4B63-86D9-07A33435F505}" = InterVideo DVD Check
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{679EC478-3FF9-4987-B2FF-C2C2B27532A2}" = DocProc
"{687FEF8A-8597-40b4-832C-297EA3F35817}" = BufferChm
"{69333A04-5134-40A5-A055-9166A7AA1EC8}" =
"{6D70B0D8-63D0-4D88-A0DF-97818C4595B1}" = hppCLJCM1312
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
"{75DEC63E-92C6-403C-ABDF-8AEFEC61C704}" = hppFaxDrvCM1312
"{766D1E50-816B-417A-B8F7-3BC0B4A1913D}" = hppPQVideoCM1312
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{80533B67-C407-485D-8B5D-63BB8ED9D878}" = Scan
"{8D337F77-BE7F-41A2-A7CB-D5A63FD7049B}" = Sonic CinePlayer Decoder Pack
"{8EEDB90E-6ABC-42bb-AD4C-39DEE05E3EEA}" = HP Color LaserJet CM1312 MFP Series 3.1
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}" = InterVideo WinDVD
"{995F2783-8311-49BF-833E-DB659774B4F6}" = hppFonts
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9DE3F260-B88E-42CE-90E7-73C78C37D95E}" = 32 Bit HP BiDi Channel Components Installer
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A5AB9D5E-52E2-440e-A3ED-9512E253C81A}" = SolutionCenter
"{A651EC5E-A4FB-4AA6-B542-3F7ECB08D119}" = hppScanToCM1312
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A93C4E94-1005-489D-BEAA-B873C1AA6CFC}" = HP Help and Support
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC194855-F7AC-4D04-B4C9-07BA46FCB697}" = ActivClient 6.1 x86
"{AC76BA86-7AD7-1033-7B44-A91000000001}" = Adobe Reader 9.1
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
"{B8DBED1E-8BC3-4d08-B94A-F9D7D88E9BBF}" = HPSSupply
"{B95350D0-DA64-468E-9DD0-308C78409538}" = hppTLBXFXCM1312
"{BAF78226-3200-4DB4-BE33-4D922A799840}" = Windows Presentation Foundation
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CCB9B81A-167F-4832-B305-D2A0430840B3}" = WebReg
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D142FE39-3386-4d82-9AD3-36D4A92AC3C2}" = DocMgr
"{D2E0F0CC-6BE0-490b-B08B-9267083E34C9}" = MarketResearch
"{D99A8E3A-AE5A-4692-8B19-6F16D454E240}" = Destination Component
"{DDD076BF-C5C3-468C-AA1B-F9A7E47446FE}" = Intel(R) Network Connections 13.1.33.0
"{E92BCB17-FD2B-4AE3-882D-7C91B382AA66}" = hpzTLBXFX
"{EC877639-07AB-495C-BFD1-D63AF9140810}" = Roxio Activation Module
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator Business v10
"{F0A37341-D692-11D4-A984-009027EC0A9C}" = SoundMAX
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F18DB86D-BC16-4E01-BCCE-63F62B931D82}" = InterVideo Register Manager
"{F7F7FE98-9D77-449B-A4EB-6F527AD1CCB4}" = hppusgCM1312
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"AOL Toolbar" = AOL Toolbar 5.0
"Avira AntiVir Desktop" = Avira Free Antivirus
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"HECI" = Intel(R) Management Engine Interface
"HP Document Manager" = HP Document Manager 1.0
"HP Imaging Device Functions" = HP Imaging Device Functions 10.0
"HP Solution Center & Imaging Support Tools" = HP Solution Center 10.0
"HPExtendedCapabilities" = HP Customer Participation Program 10.0
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware version 1.51.2.1300
"MESOL" = Intel® Active Management Technology
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"PDF Complete" = PDF Complete
"Shop for HP Supplies" = Shop for HP Supplies
"WIC" = Windows Imaging Component
"Windows Media Format Runtime" = Windows Media Format Runtime
"Windows XP Service Pack" = Windows XP Service Pack 3
"XpsEPSC" = XML Paper Specification Shared Components Pack 1.0

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 18/11/2011 08:08:46 | Computer Name = NRCOMP | Source = SENS | ID = 0
Description =

Error - 18/11/2011 12:33:08 | Computer Name = NRCOMP | Source = SENS | ID = 0
Description =

Error - 18/11/2011 12:48:25 | Computer Name = NRCOMP | Source = SENS | ID = 0
Description =

Error - 18/11/2011 13:05:31 | Computer Name = NRCOMP | Source = SENS | ID = 0
Description =

Error - 18/11/2011 13:35:01 | Computer Name = NRCOMP | Source = SENS | ID = 0
Description =

Error - 18/11/2011 13:42:03 | Computer Name = NRCOMP | Source = SENS | ID = 0
Description =

Error - 18/11/2011 13:47:56 | Computer Name = NRCOMP | Source = SENS | ID = 0
Description =

Error - 21/11/2011 04:56:56 | Computer Name = NRCOMP | Source = SENS | ID = 0
Description =

Error - 21/11/2011 05:07:49 | Computer Name = NRCOMP | Source = SENS | ID = 0
Description =

Error - 22/11/2011 05:18:50 | Computer Name = NRCOMP | Source = Avira Antivirus | ID = 4118
Description = EXCEPTION calling function AVEPROC_InitEngine() for the file unknown

[ACCESS_VIOLATION Exception!! EIP = 0xd0610a] Please inform Avira and submit the
appropriate file!

[ System Events ]
Error - 18/11/2011 05:11:59 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7000
Description = The Automatic Updates service failed to start due to the following
error: %%230

Error - 18/11/2011 05:11:59 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 21/11/2011 05:18:33 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 21/11/2011 05:27:58 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 21/11/2011 11:22:29 | Computer Name = NRCOMP | Source = PlugPlayManager | ID = 11
Description = The device Root\LEGACY_HPJMPR50\0000 disappeared from the system without
first being prepared for removal.

Error - 21/11/2011 11:22:49 | Computer Name = NRCOMP | Source = PlugPlayManager | ID = 11
Description = The device Root\LEGACY_HPJMPR50\0000 disappeared from the system without
first being prepared for removal.

Error - 21/11/2011 11:33:37 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 22/11/2011 05:20:19 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 22/11/2011 05:37:20 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 23/11/2011 05:13:17 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.


< End of report >

Thanks very much.

 

[Broni]

OTL log is clean.

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.

=============================================================

Last scans...

1. Download Security Check from HERE, and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  
  NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Download Temp File Cleaner (TFC)

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

3. Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Tick the box next to YES, I accept the Terms of Use
• Click Start
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, click on List of found threats
• Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• NOTE. If Eset won't find any threats, it won't produce any log.

 

[fairway76]

Hi Broni,

Please see the 2 logs as below:-

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
Avira Free Antivirus
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java(TM) 6 Update 29
Java(TM) 6 Update 7
Out of date Java installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent
Avira Antivir avgnt.exe
Avira Antivir avguard.exe
Administrator Desktop Virus Removal SecurityCheck.exe
``````````End of Log````````````

--------------------------------------------------------------------------------------------------------

C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\RKHit.sys.vir Win32/Adware.SpywareCease application cleaned by deleting - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP81\A0019594.sys Win32/Adware.SpywareCease application cleaned by deleting - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP83\A0021408.dll Win32/Adware.SpywareCease application cleaned by deleting - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP83\A0021409.dll Win32/Adware.SpywareCease.AA application cleaned by deleting - quarantined

--------------------------------------------------------------------------------------------------------

Please let me know what you find.

Thanks very much

 

[Broni]

Uninstall Java(TM) 6 Update 7 .


Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[fairway76]

Hi Broni,

Please see the OTL log as follows:-

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 7010 bytes
->Temporary Internet Files folder emptied: 51654088 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 3808 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 9556 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 49.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Default User

User: LocalService

User: NetworkService

Total Flash Files Cleaned = 0.00 mb

Restore points cleared and new OTL Restore Point set!

OTL by OldTimer - Version 3.2.31.0 log created on 11252011_095419

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

--------------------------------------------------------------------------------------------------------

The program said it had completed but the system hung so I had to manually reboot it through Task Manager. Let me know if I need to run it again!!

The computer is working better than it has ever done - it is much faster now!

Thanks for all of your help.

 

[Broni]

Way to go!!

Good luck and stay safe