Solved We have a virus or trojan

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I still have a program icon on my desktop for System Defragmenter.
This is a fake rogue. We'll delete it with the below script.

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    Code:
    :OTL
    
    :Services
    
    :Reg
    
    :Files
    C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\SUDS\CACHE\4144.0.4\setup.exe
    C:\Documents and Settings\atinker\Desktop\System Defragmenter.lnk
    
    :Commands
    [purity]
    [emptytemp]
    [emptyflash]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.

=====================================================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

12. Please, let me know, how is your computer doing.
 
OTL log

The computer is running much better. Thanks a lot.
Here is the first OTL log I'll send the next one shortly.

All processes killed
========== OTL ==========
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\SUDS\CACHE\4144.0.4\setup.exe moved successfully.
C:\Documents and Settings\atinker\Desktop\System Defragmenter.lnk moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: atinker
->Temp folder emptied: 2461999 bytes
->Temporary Internet Files folder emptied: 12401559 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 21555855 bytes
->Flash cache emptied: 790 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 56502 bytes

User: gtinker
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 664 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 35.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: atinker
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: gtinker

User: LocalService

User: NetworkService

Total Flash Files Cleaned = 0.00 mb

Error: Unable to interpret <[Reboot]Then click the Run Fix button at the top > in the current context!
Error: Unable to interpret <Let the program run unhindered, reboot the PC when it is done > in the current context!

OTL by OldTimer - Version 3.2.17.1 log created on 10312010_143454

Files\Folders moved on Reboot...
C:\Documents and Settings\atinker\Local Settings\Temp\clclean.0001.dir.0000\~df394b.tmp moved successfully.
C:\Documents and Settings\atinker\Local Settings\Temp\clclean.0001.dir.0000\~efe2.tmp moved successfully.

Registry entries deleted on Reboot...
 
Second OTL log

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: atinker
->Temp folder emptied: 1641607 bytes
->Temporary Internet Files folder emptied: 2530770 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 456 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: gtinker
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 664 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 4.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: atinker
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: gtinker

User: LocalService

User: NetworkService

Total Flash Files Cleaned = 0.00 mb

Restore points cleared and new OTL Restore Point set!

OTL by OldTimer - Version 3.2.17.1 log created on 10312010_144357

Files\Folders moved on Reboot...
C:\Documents and Settings\atinker\Local Settings\Temp\clclean.0001.dir.0001\~df394b.tmp moved successfully.
C:\Documents and Settings\atinker\Local Settings\Temp\clclean.0001.dir.0001\~efe2.tmp moved successfully.

Registry entries deleted on Reboot...
 
I finished everything and the computer is running fine. nothing out of the ordinary.
Thank you so much for your help
 
Cool
dancing_dude.gif

Good luck and stay safe :)
 
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