Hi I have wanted to start this thread ever sense I registered here on TS. When should I think about a clean install? Here are my thoughts about this subject. You have tried every thing you can find on help forums, and you have exhausted Google search. You still have this issue that you can't live with. What can you do? Actually MS has made it fairly simple. It's called a clean install of windows. If the issue is still hanging around after a clean install, IMHO it's time to look for hardware problems. I'm really hoping for a good discussions on this subject with other members here on TS. Here's where you can find the ISO files for Windows. https://www.microsoft.com/en-us/software-download/home Yes it will require a little effort on your part, but it will be worth it. Then once you have a OS running just like you want it, and all is good and your a happy camper; start making back up images on a regular basis. There is no reason for you to not be able to restore a image of your OS after a disaster, or a problem you can't seem to solve; and have it up and running just like the day you created the image. My health permits me to do very little, but it allows me to register on forums like this one and pass forward things I have learned from others smarter then myself and I love doing that. I don't have all the answers, but I'll always give you my best shot. Please move this thread to the appropriate forum on TS, or if you find it inappropriate , delete it. I'm hoping to hear from a bunch of members, but I'll settle for a few comments. holdum323!