Win 32/heur issue

By Coolfire85 ยท 11 replies
Feb 17, 2009
  1. I have been trolling these forums for a few hours now, and I can't seem to find exactly what it is I need to fix this :( There is a lot of useful information here, but it seems for noobies like me, HJT works the best if viewed by someone who knows what they're looking at!

    Anyway, I'm having issues with win32/heur continually being picked up by AVG, I have run malaware until it stopped finding stuff, VundoFix found nothing, but AVG keeps finding it, and I can't block it or anything. It keeps showing up in different system folders, obviously its rooted some where else, and I can't find a fix. Would appreciate any help! will attach my hjt file

    Moderator Edit:
    Thanks for attaching the log ;)
    But there are still 2 problems:
    1. HJT version too old
    2. As I stated already to you, you must follow the guide in full:
    oh and 3. Remove AVG, use Avira instead ;) (but this one is just in my opinion, the others 2 must be done)

    I am careless, but I have fixed it!

    Followed the 8 steps. Got the proper version of HJT, and its still happening, i'll post the 3 logs.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523


    Actually you did quite a good with all my Mod edits along the way ;)

    But, still there seems to be an issue :( (I know, never ending criteria)
    As this version is so many years old, if I were to work from it, many mistakes could be applied (ie there were many changes made to the current version)
    You will need to uninstall HijackThis from your Control Panel -> add\remove Programs menu.
    Then at last referring back to the guide (ie here: UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions)
    Download the current version, and create a log file with that one.

    All this might not be a waste, because as I mentioned before, you are best to uninstall AVG8 before continuing (think of this as a very strong viewpoint, that I have proven time and time again)

    So here are your exact steps for a cleaner system (ie Do this, for your benefit)

    Uninstall your current old HijackThis
    You can now also uninstall SuperAntiSpyware too
    Go to the 8-step guide and download and install the current HijackThis
    Go to the 8-step guide and download Avira (ideally to your Desktop, for convenience)
    Uninstall AVG8 through your normal Add\remove Programs in Control Panel
    You do not need to restart (but it should not matter if you do)

    Then run the removal tool
    Here is the 32Bit version (most users):
    Here is the 64Bit version:
    Now restart :)

    You should get a warning from Windows Security, that Antivirus is uninstalled, just disregard this, or close the little message box)
    Double click on the downloaded Avira Antivirus to install it
    At one point during install it asks for subscribing or something (with tick boxes) Untick the boxes and continue installing Avira

    Allow Avira to fully update (when Avira updates it has these huge wallpaper size, splash screens, just close this every time it updates)

    Hooray Avira is now protecting you :grinthumb (note this free version is perfectly adequate, and way better than AVG8)

    Start up Malwarebytes again; Update it; then run a full scan (remove all found Malwares, it will find more, for you to remove)
    You need to run this multiple times, until all hidden Malwares are uncovered and removed (but I tend to do quick scans when there's only 1 or 2 remaining)


    Then run a fresh HijackThis scan and log file to attach to a new reply

    There you go ;)

    Report back (new reply) with the logs
    1. Malwarebytes
    2. HJT log

    And possibly with you saying how much better it now is :)
  3. Coolfire85

    Coolfire85 TS Rookie Topic Starter

    I coulda swore I downloaded the latest HJT from the link on the 8 steps page, hmm. Well it is 2.0.2 now, but I can't get avira to install. It keeps popping up an error after it extracts saying a file has changed, maybe from a virus. Then it cancels setup.

    Took a screenshot, I'll attach it.

    Avira has a downloadable cd boot to run the virus scanner. I did that, then tried to reinstall...still getting the same error. MBAM is still clearing the same 10 files every time I run it too. Just waiting on a response I guess...
  4. Coolfire85

    Coolfire85 TS Rookie Topic Starter

    Apparently this virus/malware whatever it is, is attaching itself to some .exes. As of right now, it has corrupted 8 programs, including my wireless NIC program. I can no longer connect to my router, all of microsoft office is gone, and a few others. I really need some help before everything goes! I don't want to have to be forced to format.
  5. mflynn

    mflynn TS Rookie Posts: 2,655

    OK run SuperAntiSpyware (SAS) from the 8 Steps post log!

    Boot to Safe mode networking and do the below..

    Left Drag mouse and Copy for Pasting all text in the box below. Make sure the slider bar goes to bottom from the @ to the end of the second exit.

    Then paste to the black screen of an open command prompt. All may not apply so ignore errors.

    @echo off
    :: Fix associations
    ftype exefile="%1" %*
    ftype batfile="%1" %*
    ftype cmdfile="%1" %*
    ftype comfile="%1" %*
    ftype scrfile="%1" /S
    ftype regfile="regedit.exe" "%1"
    ftype piffile="%1" %*
    ftype inffile=%SystemRoot%\System32\NOTEPAD.EXE "%1"
    ftype vbsfile=%SystemRoot%\System32\WScript.exe "%1" %*
    ftype jsfile=%SystemRoot%\System32\WScript.exe "%1" %*
    assoc .exe=exefile
    assoc .bat=batfile
    assoc .cmd=cmdfile
    assoc .com=comfile
    assoc .scr=scrfile
    assoc .reg=regfile
    assoc .pif=piffile
    assoc .lnk=lnkfile
    assoc .inf=inffile
    assoc .vbs=VBSFile
    assoc .js=JSFile
    sc stop TDSSserv.sys
    sc delete TDSSserv.sys
    :: Above sc commands first stops then deletes service if it exists
    reg unload "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata"
    reg unload "HKEY_LOCAL_MACHINE\SOFTWARE\tdss"
    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata" /f
    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\tdss" /f
    ::The above reg commands first unloads the reg keys then deletes these keys.
    Attrib -h -s -r tdss*.* /s
    del  tdss*.* /f /q /s
    :: The above two lines first clears protective attributes then 
    :: deletes all files on Drive beginning with the name tdss
    :: Remove AntiVirus2009
    attrib -h -s -r "%UserProfile%\Desktop\Antivirus 2009.lnk"
    attrib -h -s -r "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk"
    attrib -h -s -r "%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll"
    attrib -h -s -r "%UserProfile%\Start Menu\Antivirus 2009\*.*"
    del "%UserProfile%\Desktop\Antivirus 2009.lnk" /f /q
    del "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk" /f /q
    del "%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll" /f /q
    del "%UserProfile%\Start Menu\Antivirus 2009\*.*" /f /q
    rd /s /q "%UserProfile%\Start Menu\Antivirus 2009"
    attrib -h -s -r "c:\Program Files\Antivirus 2009\*.*"
    rd /s/q "c:\Program Files\Antivirus 2009"
    attrib -h -s -r c:\WINDOWS\system32\ieupdates.exe
    attrib -h -s -r c:\WINDOWS\system32\scui.cpl
    attrib -h -s -r c:\WINDOWS\system32\winsrc.dll
    del c:\WINDOWS\system32\ieupdates.exe /f /q
    del c:\WINDOWS\system32\scui.cpl /f /q
    del c:\WINDOWS\system32\winsrc.dll /f /q
    attrib -h -s -r c:\program files\xwdxqu.txt
    attrib -h -s -r c:\windows\x
    attrib -h -s -r c:\windows\SxsCaPendDel
    del c:\program files\xwdxqu.txt  /f /q
    del c:\windows\x  /f /q
    del c:\windows\SxsCaPendDel  /f /q
    reg delete HKLM\SOFTWARE\swearware /f
    reg delete HKCU\Software\Wget /f
    reg delete HKLM\Software\Classes\CLSID\{CD363BEC-7150-B887-530D-F3E2E0424EA} /f
    :: rootkit gaopdxserv
    attrib -h -s -r "c:\windows\system32\drivers\gaopdxqfotrruc.sys"
    attrib -h -s -r "c:\windows\system32\gaopdxqpqjwmyc.dll"
    attrib -h -s -r "\c:\windows\system32\drivers\gaopdxuigiphwm.sys"
    sc stop gaopdxserv.sys.sys
    sc delete gaopdxserv.sys.sys
    del  /f /q "c:\windows\system32\drivers\gaopdxqfotrruc.sys"
    del  /f /q  "c:\windows\system32\gaopdxqpqjwmyc.dll"
    del  /f /q  "\c:\windows\system32\drivers\gaopdxuigiphwm.sys"
    sc stop WinSvchostManager
    sc delete WinSvchostManager
    sc stop ntndis
    sc delete ntndis
    attrib -h -s -r "C:\WINDOWS\system32\drivers\ntndis.exe"
    attrib -h -s -r "C:\WINDOWS\system32\drivers\ntndis.sys"
    del  /f /q "C:\WINDOWS\system32\drivers\ntndis.exe"
    del  /f /q "C:\WINDOWS\system32\drivers\ntndis.sys"
    sc stop u_lehj
    sc delete u_lehj
    attrib -h -s -r "c:\program files\Common Files\System\u_lehj32.dll"
    del  /f /q "c:\program files\Common Files\System\u_lehj32.dll"
    attrib -h -s -r "C:\WINDOWS\system32\svcprs32.exe"
    attrib -h -s -r "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dllhost.exe"
    attrib -h -s -r "C:\WINDOWS\system32\mdmcls32.exe"
    del  /f /q "C:\WINDOWS\system32\svcprs32.exe"
    del  /f /q "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dllhost.exe"
    del  /f /q "C:\WINDOWS\system32\mdmcls32.exe"
    reg delete "HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gaopdxserv.sys" /f
    reg delete "HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gaopdxserv.sys" /f
    reg delete "HKEY_LOCAL_MACHINE\Software\Classes\gaopdxvx" /f
    reg delete "HKEY_CURRENT_USER\Software\75319611769193918898704537500611" /f
    reg delete "HKEY_CLASSES_ROOT\CLSID\{037C7B8A-151A-49E6-BAED-CC05FCB50328}" /f
    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{037C7B8A-151A-49E6-BAED-CC05FCB50328}" /f
    reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run" "75319611769193918898704537500611" /f
    reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run" "ieupdate" /f
    echo Finshed ripping out Antivirus 2008-9
    :: Fix associations
    ftype exefile="%1" %*
    ftype batfile="%1" %*
    ftype cmdfile="%1" %*
    ftype comfile="%1" %*
    ftype scrfile="%1" /S
    ftype regfile="regedit.exe" "%1"
    ftype piffile="%1" %*
    ftype inffile=%SystemRoot%\System32\NOTEPAD.EXE "%1"
    ftype vbsfile=%SystemRoot%\System32\WScript.exe "%1" %*
    ftype jsfile=%SystemRoot%\System32\WScript.exe "%1" %*
    assoc .exe=exefile
    assoc .bat=batfile
    assoc .cmd=cmdfile
    assoc .com=comfile
    assoc .scr=scrfile
    assoc .reg=regfile
    assoc .pif=piffile
    assoc .lnk=lnkfile
    assoc .inf=inffile
    assoc .vbs=VBSFile
    assoc .js=JSFile
    This should run and exit!

    It is a coverall and you may see a few errors related to it addressing something you do not need. This is normal ignore.


    Download SDFix to Desktop.

    On Desktop run SDdFix It will run (install) then close.

    Then reboot into Safe Mode

    As the computer starts up, tap the F8 key several times.

    On the Boot menu Choose Safe Mode.

    Click thu all the prompts to get to desktop.

    At Desktop
    My Computer C: drive. Double-click to open.

    Look for a folder called SD Fix. Double-click to enter SD Fix.

    Double-click to RunThis.bat. Type Y to begin.

    SD Fix does its job.

    When prompted hit the enter key to restart the computer

    Your computer will reboot.

    On normal restart the Fixtool will run again and complete the removal process then say Finished,
    Hit the Enter key to end the script and load your desktop icons.

    Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
    Attach the Report.txt file to your next post.
    Download ComboFix

    NOTE: If you have had ComboFix more than a few days old delete and re-download.

    Get it here:
    Or here:

    Double click combofix.exe follow the prompts.

    Install Recovery Console if connected to the Internet!

    When finished, it will open a log.
    Attach the log and a new HJT log in your next reply.

    Note: Do not click combofix's window while its running. That may cause it to stall.

  6. Coolfire85

    Coolfire85 TS Rookie Topic Starter

    I did exactly as I was told, but now everytime I try to run SDfix in safemode it gives me a blue screen, PAGE_FAULT_ or something....

    If I boot in normal mode, it says windows has prevented and operation from continuing, and i have no icons or anything, and i can't do anything, so right now I can only boot in safe mode.
  7. mflynn

    mflynn TS Rookie Posts: 2,655

    OK skip SDFix and run ComboFix get the log here.

  8. Coolfire85

    Coolfire85 TS Rookie Topic Starter

    Combofix log and hjt log. Something else thats happening now is "application error" iexplorer.exe failed to initialize properly. i go to kill the process and there is about 8 of them. don't know what thats about
  9. mflynn

    mflynn TS Rookie Posts: 2,655

    That was Malware trying over and over to connect to the internet.

    ComboFix found many and many bad. Run it again and get me another log as it may find more.


    Open SAS Click Preferences-Repairs
    Then counting down from top do the following entries

    Numbers 6, 8, 11, 12, 13, 15,18, 19, 20, 21, 22, 24, 25, 26 and 27!

    Then boot to Safe Mode and try run SDFix again. Don't try SDFix in normal mode.

    If SDFix still does not run then update run MBAM again.

  10. Coolfire85

    Coolfire85 TS Rookie Topic Starter

    Thanks for you all your help Mike!

    I was getting pretty frustrated with all this crap. My machine started crashing (blue screen) about 30 seconds after windows had launched. I couldn't do anything, Safe mode was doing the same thing. I gave up.

    I had a ghost image of when I first got the machine. I reverted to it, at least I didn't have to reinstall all the drivers?

    I really appreciate everything you have done for me, Kim too! I'll be getting avira from the start. And hopefully none of this will happen again!

    Best of luck to you and everyone else, this virus is nasty....

  11. mflynn

    mflynn TS Rookie Posts: 2,655

    OK Ryan

    Glad you had an image.

    If the image had Malwre then you might want to do a quick run of the steps here (8 Steps). With the worst hopefully gone this ought to be easy.

    If not eat up with Malware like you were then its pretty easy. And I would not assume the image was clean.

    When you get Malware and it is not cleaned it will get progressively worse bring in others the others bring in more until you are so bad like you were that it is then hard to fix.

    Your choice! (8 Steps)

  12. Coolfire85

    Coolfire85 TS Rookie Topic Starter

    I'm pretty sure the image is clean, its a factory image. Alienware did it, I had to go through setup on windows again, but I'm defintely going to check again, once I get all my programs back. Just in case I picked up anything while browsing the web and downloading all my programs.

    Thanks again for all the help!
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