Solved Win32/Heur SHeur3.AQRA Win32/Zbot.B Infection detected by AVG free

[xenton]

Hi everyone,

The girlfriends laptop has AVG free on as does my desk top. It started showing infections in some program files. Ran MBAM as per the guide on here (after running TFC) and as it was running AVG was seeing infections in all kinds of places lots within IE but also in program files from dell touchpad to various software she uses for teaching. MBAM found infections and needed a restart. Log is attached.

Next disabled AVG resident sheild and ran GMER clicked rootkit tab>scan. Log is attached.

Ran DDS and got the two logs but the program instructs not to post the 2nd unless asked, so I haven't.

Thanks for your time.

 

[Broni]

Welcome aboard

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
   NOTE1. If Combofix asks you to install Recovery Console, please allow it.
   NOTE 2. If Combofix asks you to update the program, always do so.
   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
4. Double click on combofix.exe & follow the prompts.
5. When finished, it will produce a report for you.
6. Please post the "C:\ComboFix.txt"

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

 

[xenton]

Thank you for the kind welcome and your help, it is much appriciated.

Did as asked the log is attatched.

Thanks

 

[Broni]

Are you familiar with embc.org?
Are you required to use proxy for your internet connection?

==========================================================================

Download MBRCheck to your desktop

Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
It will show a black screen with some data on it.
Enter N to exit.
A report called MBRcheckxxxx.txt will be on your desktop
Open this report and post its content in your next reply.

========================================================================

1. Please open Notepad

• Click Start , then Run
• Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

DirLook::
c:\documents and settings\Kim\Application Data\Otoxda
c:\documents and settings\Kim\Application Data\Zysa
c:\documents and settings\Kim\Application Data\Nuda
c:\documents and settings\Kim\Application Data\Imyq

DDS::
uInternet Settings,ProxyOverride = *.local;<local>

3. Save the above as CFScript.txt

4. Close/disable all anti virus and anti malware programs again, so they do not interfere with the running of ComboFix.

5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

6. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

• Combofix.txt

 

[xenton]

Thank you kindly for your continued help.

No we are not familiar we embc.org, and we are not required to use a proxy for our internet connection.

MBR Check report:

MBRCheck, version 1.2.3
(c) 2010, AD

Command-line:
Windows Version: Windows XP Professional
Windows Information: Service Pack 3 (build 2600)
Logical Drives Mask: 0x0000000c

Kernel Drivers (total 131):
0x804D7000 \WINDOWS\system32\ntkrnlpa.exe
0x806E4000 \WINDOWS\system32\hal.dll
0xBA5A8000 \WINDOWS\system32\KDCOM.DLL
0xBA4B8000 \WINDOWS\system32\BOOTVID.dll
0xB9F79000 ACPI.sys
0xBA5AA000 \WINDOWS\system32\DRIVERS\WMILIB.SYS
0xB9F68000 pci.sys
0xBA0A8000 isapnp.sys
0xBA0B8000 ohci1394.sys
0xBA0C8000 \WINDOWS\system32\DRIVERS\1394BUS.SYS
0xBA4BC000 compbatt.sys
0xBA4C0000 \WINDOWS\system32\DRIVERS\BATTC.SYS
0xBA670000 pciide.sys
0xBA328000 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
0xB9F4A000 pcmcia.sys
0xBA0D8000 MountMgr.sys
0xB9F2B000 ftdisk.sys
0xBA330000 PartMgr.sys
0xBA0E8000 VolSnap.sys
0xB9F13000 atapi.sys
0xBA0F8000 disk.sys
0xBA108000 \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
0xB9EF3000 fltMgr.sys
0xB9EE1000 sr.sys
0xB9ECA000 KSecDD.sys
0xB9E3D000 Ntfs.sys
0xB9E10000 NDIS.sys
0xB9DF6000 Mup.sys
0xBA2F8000 \SystemRoot\system32\DRIVERS\AmdK8.sys
0xB91C7000 \SystemRoot\system32\DRIVERS\ati2mtag.sys
0xB91B3000 \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
0xB9078000 \SystemRoot\system32\DRIVERS\bcmwl5.sys
0xB904D000 \SystemRoot\system32\DRIVERS\b57xp32.sys
0xBA3F8000 \SystemRoot\system32\DRIVERS\usbohci.sys
0xB9029000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
0xBA400000 \SystemRoot\system32\DRIVERS\usbehci.sys
0xBA308000 \SystemRoot\system32\DRIVERS\imapi.sys
0xBA318000 \SystemRoot\system32\DRIVERS\cdrom.sys
0xBA128000 \SystemRoot\system32\DRIVERS\redbook.sys
0xB9006000 \SystemRoot\system32\DRIVERS\ks.sys
0xB8FDE000 \SystemRoot\system32\DRIVERS\HDAudBus.sys
0xBA138000 \SystemRoot\system32\DRIVERS\i8042prt.sys
0xB8FB2000 \SystemRoot\system32\DRIVERS\Apfiltr.sys
0xBA148000 \SystemRoot\system32\DRIVERS\WDFLDR.SYS
0xB8F37000 \SystemRoot\system32\DRIVERS\Wdf01000.sys
0xBA408000 \SystemRoot\system32\DRIVERS\mouclass.sys
0xBA410000 \SystemRoot\system32\DRIVERS\kbdclass.sys
0xBA158000 \SystemRoot\system32\DRIVERS\serial.sys
0xBA598000 \SystemRoot\system32\DRIVERS\serenum.sys
0xBA168000 \SystemRoot\system32\DRIVERS\nic1394.sys
0xBA59C000 \SystemRoot\system32\DRIVERS\CmBatt.sys
0xBA5A0000 \SystemRoot\system32\DRIVERS\wmiacpi.sys
0xBA178000 \SystemRoot\System32\Drivers\tosrfcom.sys
0xBA739000 \SystemRoot\system32\DRIVERS\audstub.sys
0xBA5C0000 \SystemRoot\System32\Drivers\RootMdm.sys
0xBA418000 \SystemRoot\System32\Drivers\Modem.SYS
0xBA188000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
0xBA5A4000 \SystemRoot\system32\DRIVERS\ndistapi.sys
0xB8F20000 \SystemRoot\system32\DRIVERS\ndiswan.sys
0xBA198000 \SystemRoot\system32\DRIVERS\raspppoe.sys
0xBA1A8000 \SystemRoot\system32\DRIVERS\raspptp.sys
0xBA420000 \SystemRoot\system32\DRIVERS\TDI.SYS
0xB8F0F000 \SystemRoot\system32\DRIVERS\psched.sys
0xBA1B8000 \SystemRoot\system32\DRIVERS\msgpc.sys
0xBA428000 \SystemRoot\system32\DRIVERS\ptilink.sys
0xBA430000 \SystemRoot\system32\DRIVERS\raspti.sys
0xB8E3F000 \SystemRoot\system32\DRIVERS\rdpdr.sys
0xBA1C8000 \SystemRoot\system32\DRIVERS\termdd.sys
0xBA5C2000 \SystemRoot\system32\DRIVERS\swenum.sys
0xB8DE1000 \SystemRoot\system32\DRIVERS\update.sys
0xB9DBE000 \SystemRoot\system32\DRIVERS\mssmbios.sys
0xBA1D8000 \SystemRoot\system32\DRIVERS\tosporte.sys
0xBA1E8000 \SystemRoot\System32\Drivers\NDProxy.SYS
0xBA228000 \SystemRoot\system32\DRIVERS\usbhub.sys
0xBA5C4000 \SystemRoot\system32\DRIVERS\USBD.SYS
0xAEB2F000 \SystemRoot\system32\drivers\sthda.sys
0xAEB0B000 \SystemRoot\system32\drivers\portcls.sys
0xBA238000 \SystemRoot\system32\drivers\drmk.sys
0xBA5C8000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
0xBA7C9000 \SystemRoot\System32\Drivers\Null.SYS
0xBA5CA000 \SystemRoot\System32\Drivers\Beep.SYS
0xBA460000 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
0xBA468000 \SystemRoot\System32\drivers\vga.sys
0xBA5CC000 \SystemRoot\System32\Drivers\mnmdd.SYS
0xBA5CE000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
0xBA470000 \SystemRoot\System32\Drivers\Msfs.SYS
0xBA478000 \SystemRoot\System32\Drivers\Npfs.SYS
0xBA54C000 \SystemRoot\system32\DRIVERS\rasacd.sys
0xAEAB0000 \SystemRoot\system32\DRIVERS\ipsec.sys
0xAEA57000 \SystemRoot\system32\DRIVERS\tcpip.sys
0xAEA2F000 \SystemRoot\system32\DRIVERS\netbt.sys
0xAEA0D000 \SystemRoot\System32\drivers\afd.sys
0xBA248000 \SystemRoot\system32\DRIVERS\netbios.sys
0xAE942000 \SystemRoot\system32\DRIVERS\rdbss.sys
0xAE8D2000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
0xBA268000 \SystemRoot\System32\Drivers\Fips.SYS
0xBA568000 \SystemRoot\system32\DRIVERS\hidusb.sys
0xBA278000 \SystemRoot\system32\DRIVERS\HIDCLASS.SYS
0xBA288000 \SystemRoot\system32\DRIVERS\tosrfusb.sys
0xBA56C000 \SystemRoot\system32\DRIVERS\mouhid.sys
0xBA298000 \SystemRoot\system32\DRIVERS\wanarp.sys
0xBA2A8000 \SystemRoot\system32\DRIVERS\arp1394.sys
0xBA480000 \SystemRoot\System32\Drivers\avgmfx86.sys
0xAE859000 \SystemRoot\System32\Drivers\avgldx86.sys
0xBA2C8000 \SystemRoot\System32\Drivers\Cdfs.SYS
0xAE841000 \SystemRoot\System32\Drivers\dump_atapi.sys
0xBA5D4000 \SystemRoot\System32\Drivers\dump_WMILIB.SYS
0xBF800000 \SystemRoot\System32\win32k.sys
0xB8D8F000 \SystemRoot\System32\drivers\Dxapi.sys
0xBA4A0000 \SystemRoot\System32\watchdog.sys
0xBF000000 \SystemRoot\System32\drivers\dxg.sys
0xBA6E7000 \SystemRoot\System32\drivers\dxgthk.sys
0xBF012000 \SystemRoot\System32\ati2dvag.dll
0xBF058000 \SystemRoot\System32\ati2cqag.dll
0xBF0C6000 \SystemRoot\System32\atikvmag.dll
0xBF117000 \SystemRoot\System32\atiok3x2.dll
0xBF142000 \SystemRoot\System32\ati3duag.dll
0xBF42F000 \SystemRoot\System32\ativvaxx.dll
0xBFFA0000 \SystemRoot\System32\ATMFD.DLL
0xAC42D000 \SystemRoot\system32\DRIVERS\ndisuio.sys
0xAC0DC000 \SystemRoot\system32\DRIVERS\mrxdav.sys
0xAC077000 \SystemRoot\system32\drivers\wdmaud.sys
0xAC4A1000 \SystemRoot\system32\drivers\sysaudio.sys
0xABD4A000 \SystemRoot\system32\DRIVERS\srv.sys
0xABE51000 \SystemRoot\system32\DRIVERS\secdrv.sys
0xBA4B0000 \??\C:\DOCUME~1\Kim\LOCALS~1\Temp\mbr.sys
0xBA370000 \??\C:\DOCUME~1\Kim\LOCALS~1\Temp\catchme.sys
0xBA630000 \??\C:\WINDOWS\system32\Drivers\PROCEXP113.SYS
0xAB881000 \SystemRoot\System32\Drivers\HTTP.sys
0xAB763000 \SystemRoot\system32\drivers\kmixer.sys
0x7C900000 \WINDOWS\system32\ntdll.dll

Processes (total 29):
0 System Idle Process
4 System
792 C:\WINDOWS\system32\smss.exe
864 csrss.exe
896 C:\WINDOWS\system32\winlogon.exe
940 C:\WINDOWS\system32\services.exe
952 C:\WINDOWS\system32\lsass.exe
1116 C:\WINDOWS\system32\ati2evxx.exe
1132 C:\WINDOWS\system32\svchost.exe
1204 svchost.exe
1260 C:\WINDOWS\system32\svchost.exe
1320 svchost.exe
1412 svchost.exe
1548 C:\WINDOWS\system32\BCMWLTRY.EXE
1608 C:\WINDOWS\system32\ati2evxx.exe
1720 C:\WINDOWS\system32\spoolsv.exe
1836 svchost.exe
1892 C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
1904 C:\Program Files\Bonjour\mDNSResponder.exe
124 C:\Program Files\Creative\Shared Files\CTDevSrv.exe
448 C:\Program Files\Microsoft SQL Server\MSSQL$IPLANNERFRAMEWK\Binn\sqlservr.exe
492 C:\WINDOWS\system32\oodag.exe
560 C:\Program Files\AVG\AVG8\avgrsx.exe
608 C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTBoardService.exe
1312 C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\stacsv.exe
1472 C:\WINDOWS\system32\svchost.exe
2400 C:\WINDOWS\system32\wscntfy.exe
2588 C:\WINDOWS\explorer.exe
3864 C:\Documents and Settings\Kim\Desktop\MBRCheck.exe

\\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)

PhysicalDrive0 Model Number: WDCWD1200BEVS-75UST0, Rev: 01.01A01

Size Device Name MBR Status
--------------------------------------------
111 GB \\.\PhysicalDrive0 Windows XP MBR code detected
SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A


Done!

Combofix log is attached

Thanks

 

[Broni]

Please, don't wrap any logs in code brackets.

You didn't answer my questions:

Are you familiar with embc.org?
Are you required to use proxy for your internet connection?

 

[xenton]

Sorry about that.

I did answer

No we are not familiar we embc.org, and we are not required to use a proxy for our internet connection.

Thanks

 

[Broni]

I may need new eyeglasses...LOL....sorry for that...

1. Please open Notepad

• Click Start , then Run
• Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

Folder::
c:\documents and settings\Kim\Application Data\Imyq
c:\documents and settings\Kim\Application Data\Nuda
c:\documents and settings\Kim\Application Data\Otoxda
c:\documents and settings\Kim\Application Data\Zysa

DDS::
uInternet Settings,ProxyServer = proxy.embc.org:80

3. Save the above as CFScript.txt

4. Close/disable all anti virus and anti malware programs again, so they do not interfere with the running of ComboFix.

5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

6. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

• Combofix.txt

 

[xenton]

No problem lol.

Here's that log

 

[Broni]

Good

How is computer doing at the moment?

Download OTL to your Desktop.

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Under the Custom Scan box paste this in:

netsvcs
drivers32
%SYSTEMDRIVE%\*.*
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\Fonts\*.ini
%systemroot%\Fonts\*.ini2
%systemroot%\Fonts\*.exe
%systemroot%\system32\spool\prtprocs\w32x86\*.*
%systemroot%\REPAIR\*.bak1
%systemroot%\REPAIR\*.ini
%systemroot%\system32\*.jpg
%systemroot%\*.jpg
%systemroot%\*.png
%systemroot%\*.scr
%systemroot%\*._sy
%APPDATA%\Adobe\Update\*.*
%ALLUSERSPROFILE%\Favorites\*.*
%APPDATA%\Microsoft\*.*
%PROGRAMFILES%\*.*
%APPDATA%\Update\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu\*.lnk /x
%systemroot%\system32\config\systemprofile\*.dat /x
%systemroot%\*.config
%systemroot%\system32\*.db
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
%USERPROFILE%\Desktop\*.exe
%PROGRAMFILES%\Common Files\*.*
%systemroot%\*.src
%systemroot%\install\*.*
%systemroot%\system32\DLL\*.*
%systemroot%\system32\HelpFiles\*.*
%systemroot%\system32\rundll\*.*
%systemroot%\winn32\*.*
%systemroot%\Java\*.*
%systemroot%\system32\test\*.*
%systemroot%\system32\Rundll32\*.*
%systemroot%\AppPatch\Custom\*.*
%APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
%PROGRAMFILES%\PC-Doctor\Downloads\*.*
%PROGRAMFILES%\Internet Explorer\*.tmp
%PROGRAMFILES%\Internet Explorer\*.dat
%USERPROFILE%\My Documents\*.exe
%USERPROFILE%\*.exe
%systemroot%\ADDINS\*.*
%systemroot%\assembly\*.bak2
%systemroot%\Config\*.*
%systemroot%\REPAIR\*.bak2
%systemroot%\SECURITY\Database\*.sdb /x
%systemroot%\SYSTEM\*.bak2
%systemroot%\Web\*.bak2
%systemroot%\Driver Cache\*.*
%PROGRAMFILES%\Mozilla Firefox*.exe
%ProgramFiles%\Microsoft Common\*.*
%ProgramFiles%\TinyProxy.
%USERPROFILE%\Favorites\*.url /x
%systemroot%\system32\*.bk
%systemroot%\*.te
%systemroot%\system32\system32\*.*
%ALLUSERSPROFILE%\*.dat /x
%systemroot%\system32\drivers\*.rmv
dir /b "%systemroot%\system32\*.exe" | find /i " " /c
dir /b "%systemroot%\*.exe" | find /i " " /c
%PROGRAMFILES%\Microsoft\*.*
%systemroot%\System32\Wbem\proquota.exe
%PROGRAMFILES%\Mozilla Firefox\*.dat
%USERPROFILE%\Cookies\*.txt /x
%SystemRoot%\system32\fonts\*.*
%systemroot%\system32\winlog\*.*
%systemroot%\system32\Language\*.*
%systemroot%\system32\Settings\*.*
%systemroot%\system32\*.quo
%SYSTEMROOT%\AppPatch\*.exe
%SYSTEMROOT%\inf\*.exe
%SYSTEMROOT%\Installer\*.exe
%systemroot%\system32\config\*.bak2
%systemroot%\system32\Computers\*.*
%SystemRoot%\system32\Sound\*.*
%SystemRoot%\system32\SpecialImg\*.*
%SystemRoot%\system32\code\*.*
%SystemRoot%\system32\draft\*.*
%SystemRoot%\system32\MSSSys\*.*
%ProgramFiles%\Javascript\*.*
%systemroot%\pchealth\helpctr\System\*.exe /s
%systemroot%\Web\*.exe
%systemroot%\system32\msn\*.*
%systemroot%\system32\*.tro
%AppData%\Microsoft\Installer\msupdates\*.*
%ProgramFiles%\Messenger\*.*
%systemroot%\system32\systhem32\*.*
%systemroot%\system\*.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
/md5start
/md5stop

• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
• When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

 

[xenton]

I like the good, sounds encouraging.

No noticable symptoms for a while now

Pasting just the OTL.txt exceeded the 20000 character limit so I have attatched the files instead, hope this is okay?

 

[Broni]

Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.

========================================================================

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local;<local>
  O4 - Startup: C:\Documents and Settings\Kim\Start Menu\Programs\Startup\Shortcut to RKLauncher.lnk = C:\Program Files\RK Launcher 0.41 Beta Nightly\RKLauncher.exe File not found
  O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
  O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
  O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Reg Error: Key error.)
  O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} Reg Error: Value error. (Reg Error: Key error.)
  O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
  @Alternate Data Stream - 129 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:90D89144
  
  
  :Services
  
  :Reg
  
  :Files
  
  :Commands
  [purity]
  [emptytemp]
  [emptyflash]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

=========================================================================

Last scans....

1. Download Security Check from HERE, and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

2. Download Temp File Cleaner (TFC)

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

3. Go to Kaspersky website and perform an online antivirus scan.

• Disable your active antivirus program.
• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  
  • Spyware, Adware, Dialers, and other potentially dangerous programs
  • Archives
  • Mail databases
• Click on My Computer under Scan.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As....
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

 

[xenton]

I hit a snag on the first step here, when I try and download Java my AVG resident sheild pops up with a couple of alerts, and IE tells me it's unable to display the web page. I'm thinking it's either AVG blocking the page or my infection?

I almost tried disabling AVG or downloading a different browser, then I though I should ask you before doing anything.

I am still very much actively trying to beat this and grateful for your help. The long gap between this and my last post is due to a few hours sleep and a shift at work

thanks again

 

[Broni]

Yes, you can disable AVG for the moment, no problem.
Why would AVG block Java site is beyond me, but I'm not surprised with anything form AVG anymore

 

[xenton]

Hey Broni,

I disabled AVG but I'm not sure that was the problem kept getting unable to display web page messages, hit refresh a few times got the page to load eventually> It's downloading the java update now but at about 700 bytes/sec I normally get over ten times that from my internet connection, and I still am on my desktop, so this is definantly an issue with the infected laptop.

Got to hit the sack now as I have an early shift in the morning, will post the logs tomorrow.

Many thanks again for all your time and help.

 

[Broni]

You may consider uninstalling AVG altogether, using AVG Remover: http://www.avg.com/us-en/download-tools and installing one of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- Avira free antivirus: http://www.free-av.com/en/download/1/avira_antivir_personal__free_antivirus.html

 

[xenton]

Here we go

cleanup.txt generated by security check:

Results of screen317's Security Check version 0.99.5
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
AVG Free 8.5
Antivirus up to date! (On Access scanning disabled!)
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
TuneUp Utilities 2008
Java(TM) 6 Update 21
````````````````````````````````
Process Check:
objlist.exe by Laurent
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
````````````````````````````````
DNS Vulnerability Check:
GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````

Had to split the Kasp. log as it was getting on for a meg.

 

[xenton]

Last part of kasp. log

 

[Broni]

Pages 2-5 list files from your restore points. We'll reset restore points in a moment, so we won't worry about those, but on the 1st page I can see a bunch of legit files listed as infected.
It may be something wrong with Kaspersky's scan.
We have to double check.

Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Tick the box next to YES, I accept the Terms of Use
• IMPORTANT! UN-check Remove found threats
• Click Start
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, push List of found threats
• Push Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

 

[xenton]

Thanks Broni,

I'm on it now

 

[Broni]

OK ............

 

[xenton]

Here we go

 

[xenton]

I removed AVG in favour of avast as you suggested.

Thought it may be worth a mention that I'm getting constant threats detected just when the laptop is sitting idle.

 

[Broni]

Please, re-run Eset, but this time check Remove found threats.
When done, run full Avast scan and let me know, if it found something.

We'll double check everything...

 

[xenton]

Thanks

I'm on it now