Inactive Win64/Patch.A virus

[Gino boba]

Hi, my computer is infected with this virus and my internet connection doesn't work anymore, I tried to install Windows back, but my internet connection is down again, it doesn't change anything, I'm on Windows 7 (64 bits). This is a new computer and it is already damaged, I'm so frustrated. Please help me out.

 

[Broni]

Welcome aboard

Please, observe following rules:

• Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
• If you're stuck, or you're not sure about certain step, always ask before doing anything else.
• Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
• Never run more than one scan at a time.
• Keep updating me regarding your computer behavior, good, or bad.
• The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
• If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
• I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

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For x32 (x86) bit systems download Farbar Recovery Scan Tool 32-Bit and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool 64-Bit and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
• Restart your computer.
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
• Click Repair your computer.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

• • 
    Startup Repair
    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Command Prompt
• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
  Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

Next...

Re-run FRST again.
Type the following in the edit box after "Search:".

services.exe

Click Search button and post the log (Search.txt) it makes in your reply.

I'll expect two logs:
- FRST.txt
- Search.txt

 

[Gino boba]

Ok so, I reformat my PC and the problem why my computer was not able to connect to internet was because my motherboard needed the drivers, so now everything works fine. But I have a question, can this virus spread to other computers connecting to the same router or can the router itself can be contamineted by this virus ? Also can this virus steal my personal data ?

Thanks for your response.

 

[Broni]

If you didn't share files between computers you should be fine.

 

[Gino boba]

Ok and can this virus steal any of my data ?

Anyway, thanks for the fast responses, topic solved.
(Ho and sorry for my bad english anyway, I'm french.)

 

[Broni]

Yes it can.
If you used infected computer to access some sensitive sites like your bank you should change all passwords right away.