Solved Win64/Patched.A virus..urgent help needed by desperate novice

[LadyhawkeX]

Ok adobe flash player downloads downloads 47% and then I get this error message.... cannot find reliable source

 

[Broni]

What browser are you using?
Did you try different one?

 

[LadyhawkeX]

Thanks Broni that did it...you are brilliant as well as patient... I was using explorer.. so I tried it wiith firefox and it installed... so what is wrong with my explorer?

 

[LadyhawkeX]

Okthis is making me crazy... I just went in to check it... I could not find it in the programs button, but I couldfind it in control pannel and it is listed as 32 bit... why would it download the 32 bit and why does it not show up in programs.... not even in the folders

 

[Broni]

There is different Flash for IE and other browsers.
See if you can download this one for IE: http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_ax.exe

 

[LadyhawkeX]

[FONT=Arial]Ok that seemed to work, but I can't find it anywhere in the program files... at least in the places I know to look...and you do not think it’s an issue with the 32bit program that firefox downloaded? Everything else appears to be working fine... I followed all the final recommendations except I haven't installed WOT or PSI yet or the update checker and I haven't had a chance to read the stuff on bleeping computer yet... most of the programs were taken off with the clean up.. there are still a couple left... is it ok to delete these now... of course except for the ones you recommended to use regularly?[/FONT]

[FONT=Times New Roman] [/FONT]

 

[Broni]

Adobe Flash is not listed in "Program Files" because it's a plugin.
You should see it in Control Panel>Programs & Features though...

 

[LadyhawkeX]

Ok..that answers that...thanks...so my computer is clean now??? It seems to be nothing weird is going on...

 

[Broni]

Way to go!!
Good luck and stay safe