Windows 7 Bluescreen Dump Product 768_1

By dwood9764
Nov 1, 2009
  1. Updated to Windows 7 a few days ago and I'm sure because of hardward compatibility or application issues, a bluescreen dump has eventually emerged as follows:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000008e
    BCP1: C0000046
    BCP2: 82E5E8D8
    BCP3: A19E8568
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:

    I have zero experience with dealing with these types of issues, so does anyone have any straight forward ideas on how to resolve this issue.

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,979   +71

    Are you running both PC Tools Spyware Doctor and Norton Internet Security at the same time? If so therein is the probable reason you are having crashes.

    Both are preventing a driver essential to thye other to not load.
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