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Windows 7 boot problem

By vomacka ยท 95 replies
Nov 19, 2017
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  1. holdum323

    holdum323 TS Addict Posts: 685   +101

    Last edited: Nov 26, 2017
  2. holdum323

    holdum323 TS Addict Posts: 685   +101

  3. jobeard

    jobeard TS Ambassador Posts: 10,995   +934

    Mine does not; your snapshot looks good to me. I would attempt to debug the BSOD - - what's the code?
     
  4. vomacka

    vomacka TS Booster Topic Starter Posts: 108

    This is what my BSOD says:
    ________________________________
    "A problem has been detected and Windows has been shut down to prevent damage to your computer
    If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
    Check for viruses on your computer. Remove any newly installed hard drive controllers. Check your hard drive to make sure it is properly configured and terminated.
    Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

    Technical Information:

    *** STOP: 0x0000007B (0xFFFFF880009A9928, 0XFFFFFFFFC000000D, 0X000000000..., 0X00000000....) {The last 2 are just zeros}"
    ________________________________

    Scott
     
  5. holdum323

    holdum323 TS Addict Posts: 685   +101

  6. Rich M

    Rich M TS Member Posts: 37   +15

    I think everyone is missing that checkdisk even if it was run was on the wrong partition.
    From the "repair your computer" screen pick cmd screen and then type in D:// and hit enter so we work on "D" drive and then type in "chkdsk /r" and hit "enter" on keyboard and then allow reboot to do this by typing "y" and then "enter" again on keyboard. It is also possible you may see an ask to "unmount the drive" again type in "y" and hit "enter" on the keyboard and then restart. If checkdisk doesn't complete or says it cannot complete then you know for sure the drive is bad and you need to replace the drive and reinstall Windows. If you need to recover files and data first as I am not sure how you are doing that a boot to a Linux Live-cd such as Ubuntu and plugging in a suitable external hard drive to transfer to will easily grab what is important first.
     
    jobeard and holdum323 like this.
  7. holdum323

    holdum323 TS Addict Posts: 685   +101

    Hi. Shouldn't we be talking about the C:// partition, or am I missing something?
    Thanks for helping. Team work is good.
     
    Last edited: Nov 26, 2017
  8. vomacka

    vomacka TS Booster Topic Starter Posts: 108

    To answer your questions, YES I have done chkdsk /r/f on ALL drives. Nothing was found and nothing fixed.

    Just thinking out of the box here...

    After reading the article in post #52 above, it got me thinking about the boot/BCD files on the System reserved E: drive.

    Now, I did repair/rebuild the BCD (Located in E:\BOOT\) a few times, as I mentioned and nothing happened to fix the boot problem.

    Here is what the BCD files look like. Also, should this partition be listed in the folders pane in the left window under My Computer?

    [​IMG]

    Now, I started getting the BSOD on the morning of 11-13-2017. The dates after this are when I tried to repair the BCD. However, what about the file:
    BCD_OLD.DAT..... 64K..... DAT FILE..... 2010-12-28.....HSA

    I assume this is a backup copy of the ORIGINAL BCD file when Windows 7 was installed in 2012. Perhaps I could use it? Is this a valid file to use? If so, do I just re-name it BCD.DAT?

    Maybe I am just grasping at straws......

    Scott
     
    Last edited: Nov 26, 2017
  9. Rich M

    Rich M TS Member Posts: 37   +15

    No Holdum "D" is the main drive if you look at the diagram in post # 38, "C" is the boot sector and you should have refreshed the boot sector on "C" not E vomacka. Your MBR is never on optical drive.
     
  10. holdum323

    holdum323 TS Addict Posts: 685   +101

    Hi Rich! What about post #50. This is getting confusing? It is my understanding that a chkdsk only needs to be performed on the partition that has the OS on it. The D: drive is a storage drive in post #50
     
    Rich M likes this.
  11. vomacka

    vomacka TS Booster Topic Starter Posts: 108

    Drive D: is my USB/FLASH drive "Store N Go"
    Drive C: is where my windows/program files are.
    Drive E: is the system reserved partition (Boot partition?).
    Drive F: is my CD drive.
    Scott
     
  12. holdum323

    holdum323 TS Addict Posts: 685   +101

    Hi Scott! Thanks for your reply. My understanding is no integrity violations were found on "Drive C: is where my windows/program files are. How did things go on the link by Tim Fisher that I posted. Post# 55
     
  13. holdum323

    holdum323 TS Addict Posts: 685   +101

    Hi! I'm just the novice here. What ever I know, I have learned from other techs. I Have learned that it's not what you know, it's knowing how to find what you need to know.;) Google is my friend and I think I know how to use it very well,
    See it this helps. https://www.lifewire.com/how-to-rebuild-the-bcd-in-windows-2624508
    PS I'm going to watch for awhile and maybe I can learn some thing new.
     
  14. Rich M

    Rich M TS Member Posts: 37   +15

    Well I can't explain why activating the drive changed all the letters but so be it.
    However you can run checkdisk on any hard drive partition (other than mbr).
     
  15. holdum323

    holdum323 TS Addict Posts: 685   +101

    Why would you want to run chkdsk on other partitions? IDK https://askleo.com/chkdsk_what_is_it_and_how_do_i_run_it/
    PS I can't explain why activating the drive changed the drive letters either. There's a lot of things on this thread that I can't explain. Thanks for helping. You are appreciated.
     
  16. Rich M

    Rich M TS Member Posts: 37   +15

    I agree normally you would not run checkdisk on other partitions though you might do it if you think the drive is unreadable to try to read it. That would be risky but so what if the drive is unreadable anyway?
     
  17. holdum323

    holdum323 TS Addict Posts: 685   +101

    OK. I suppose that might be true. I would use one of these programs to test a HD. I prefer Seagate. I have never used chkdsk to check another partition? W10 checks my C partition for me.
    https://www.lifewire.com/free-hard-drive-testing-programs-2626183
    Capture25.JPG
     
  18. Rich M

    Rich M TS Member Posts: 37   +15

    Personally I am not thrilled with any of those hard drive testing programs but you are right Seagate's is the most accurate.
    I have seen too many drives deemed ok when they were not and often running checkdisk /r will tell you more by the speed it completes and of course whether or not it does complete. Usually if it completes with no errors but takes forever, I change the hard drive because it just isn't worth the risk especially since so few people backup anything no matter how much you try to warn them.
     
  19. jobeard

    jobeard TS Ambassador Posts: 10,995   +934

    The left column showing Drives looks correct now, and the E:\Boot looks good too.

    The 'official' BOOT lies in C:\Windows - - I would try to COPY E:\boot to C:\windows\boot - - but do so cautiously and it may be difficult.

    First; boot into Safe Mode

    Attempt (this can be the hard part) to rename c:\windows\boot to c:\windows\boot_OLD. Trying to keep existing contents.
    If it can be renamed, get a command prompt and enter
    • xcopy E:\Boot C:\Windows\Boot
    You'll get a prompt for Files or Directory - -reply D for dir

    Reboot upon successful copy
     
  20. vomacka

    vomacka TS Booster Topic Starter Posts: 108

    Just to let you know I am unable to boot into safe mode. When I select this option from the menu, the system just reboots. I can run with the command prompt though.

    I just looked at my C:\Windows\Boot folder. This is what it looks like:
    [​IMG]

    Notice that there are no "boot" files there. Just folders.

    I also noticed that there are "boot" files in C:\BOOT.

    Perhaps I could copy the boot files from C:\BOOT to C:\WINDOWS\BOOT.

    Is it possible that the "boot" files are in the wrong place/folder?

    I also noticed that the "boot" files in C:\BOOT are all hidden and read only. How do I change the file attributes in order to move the files? I'm a little rust on my DOS commands.:'(

    Scott
     
  21. holdum323

    holdum323 TS Addict Posts: 685   +101

  22. holdum323

    holdum323 TS Addict Posts: 685   +101

  23. Rich M

    Rich M TS Member Posts: 37   +15

    You cannot see the MBR in Windows 7 and it is not on the same partition as Windows. Time to pitch the hard drive and get a new one then get the media and install Windows 7, there is nothing more we can do for you. You have been given already every possible fix for time to move on.
     
  24. jobeard

    jobeard TS Ambassador Posts: 10,995   +934

    The solution for that symptom is always the same, regardless of the location - - Take Ownership, and set Administrators as
    co-owner with Full Control
     
  25. jobeard

    jobeard TS Ambassador Posts: 10,995   +934

    Rich M is correct - - pull off your critical documents and pictures, get another HD or even better yet, Upgrade to an entirely new system.
     

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