Solved Windows 7: Infected with Win64/sirefef Y and B

Countryboy_1989 · Jul 7, 2012

cant uninstall Java 6 Update 29
cant find installation package jre 1.6.0_17-c-l.msi

Countryboy_1989 · Jul 7, 2012

Farbar Service Scanner Version: 02-07-2012
Ran by Charles Bunch (administrator) on 07-07-2012 at 20:09:08
Running from "C:\Users\Charles Bunch\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============
Firewall Disabled Policy:
==================

System Restore:
============
System Restore Disabled Policy:
========================

Action Center:
============
Windows Update:
============
BITS Service is not running. Checking service configuration:
The start type of BITS service is OK.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

Broni · Jul 7, 2012

cant uninstall Java 6 Update 29
cant find installation package jre 1.6.0_17-c-l.msi

That's fine.

Can you access Windows updates?

Countryboy_1989 · Jul 8, 2012

no
comes service isnt running and may need to restart

Broni · Jul 8, 2012

Download Windows Repair (all in one) from this site

Install the program then run

Go to step 2 and allow it to run Disc check

Once that is done then go to step 3 and allow it to run SFC

On the the Start Repairs tab click Start button.

Please ensure that items seen in the image below are ticked as indicated:

Click on box next to the Restart System when Finished. Then click on Start

Post new FSS log.

Countryboy_1989 · Jul 8, 2012

Farbar Service Scanner Version: 02-07-2012
Ran by Charles Bunch (administrator) on 08-07-2012 at 19:17:56
Running from "C:\Users\Charles Bunch\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============
Firewall Disabled Policy:
==================

System Restore:
============
System Restore Disabled Policy:
========================

Action Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

Broni · Jul 8, 2012

I assume Windows updates are working now?

Countryboy_1989 · Jul 8, 2012

yes appears to be working

Broni · Jul 8, 2012

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

Double-click OTL.exe to start the program.
Close all other programs apart from OTL as this step will require a reboot
On the OTL main screen, press the CLEANUP button
Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

Countryboy_1989 · Jul 8, 2012

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Charles Bunch
->Temp folder emptied: 260588 bytes
->Temporary Internet Files folder emptied: 2300112 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 470 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: DefaultAppPool
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: TEMP
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1579214 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 1995 bytes

Total Files Cleaned = 4.00 mb

[EMPTYFLASH]

User: All Users

User: Charles Bunch
->Flash cache emptied: 0 bytes

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: DefaultAppPool
->Flash cache emptied: 0 bytes

User: Public

User: TEMP
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb

[EMPTYJAVA]

User: All Users

User: Charles Bunch
->Java cache emptied: 0 bytes

User: Default

User: Default User

User: DefaultAppPool

User: Public

User: TEMP

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.53.1 log created on 07082012_203323
Files\Folders moved on Reboot...
C:\Users\Charles Bunch\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
File\Folder C:\Windows\temp\TMP00000001D589162011EC1E92 not found!
File\Folder C:\Windows\temp\TMP000000765231B35173D54965 not found!
PendingFileRenameOperations files...
File C:\Users\Charles Bunch\AppData\Local\Temp\FXSAPIDebugLogFile.txt not found!
File C:\Windows\temp\TMP00000001D589162011EC1E92 not found!
File C:\Windows\temp\TMP000000765231B35173D54965 not found!
Registry entries deleted on Reboot...

Countryboy_1989 · Jul 9, 2012

running okay except Powerpoint update still wont install (Code 8007006E) and computer is running awful slow

Broni · Jul 9, 2012

1.75 Gb Total Physical Memory

You could definitely use for RAM for 64-bit system.

Did you try to download standalone PowerPoint update?
What's the KB number?

Countryboy_1989 · Jul 9, 2012

KB2596912

Broni · Jul 9, 2012

See here: http://www.microsoft.com/en-us/download/details.aspx?id=28513

Countryboy_1989 · Jul 9, 2012

thanks. that worked

Broni · Jul 9, 2012

Way to go!!
Good luck and stay safe

Solved Windows 7: Infected with Win64/sirefef Y and B

Countryboy_1989

Posts: 24 +0

Countryboy_1989

Posts: 24 +0

Broni

Posts: 56,041 +517

Countryboy_1989

Posts: 24 +0

Broni

Posts: 56,041 +517

Countryboy_1989

Posts: 24 +0

Broni

Posts: 56,041 +517

Countryboy_1989

Posts: 24 +0

Broni

Posts: 56,041 +517

Countryboy_1989

Posts: 24 +0

Countryboy_1989

Posts: 24 +0

Broni

Posts: 56,041 +517

Countryboy_1989

Posts: 24 +0

Broni

Posts: 56,041 +517

Countryboy_1989

Posts: 24 +0

Broni

Posts: 56,041 +517

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