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Windows freezes after CPU change

By Oberon ยท 26 replies
Oct 25, 2017
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  1. Motherboard : XFX MG-63MI-7109 - NVIDIA nForce 630i/7100
    (NEW) CPU : Intel Core 2 Quad Q9400 @ 2.66GHz 2.67 GHz
    (OLD) CPU : Intel Core 2 Duo E2200 @ 2.2 GHz
    Graphics card : Geforce GTX 1050Ti
    4GB's of DDR 2 memory
    750w Power supply

    So I know its an older board and all but I was just trying to squeeze a bit more out of it. I've checked the compatibility list for this board. This is the second Quad I've tried and both (same model) have the same results...Post's fine, Boots up and enters windows 7 but I'm lucky to get 5 min. before it locks right up and I have to do a hard restart. I've tried clearing the cmos and I've checked in Bios, even looked for an update which I came up with nothing. Strange thing is I've been Running in Safe mode trying to figure things out with no problems. Any ideas are greatly appreciated. Oh and I've been reading through various forums so I've tried all the normal stuff that you would normally do
     
  2. holdum323

    holdum323 TS Enthusiast Posts: 430   +41

    Hi. I'm probably out of my league here. I have question. You say it runs in safe mode with no problems??
    Have you thought about a clean boot. https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
    A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot.
     
  3. Oberon

    Oberon TS Rookie Topic Starter

    I'm in the middle of running the Windows startup repair (doubt it will make a difference), but I'll try your suggestion after. Thx
     
  4. holdum323

    holdum323 TS Enthusiast Posts: 430   +41

    Your welcome. Let us know how things go. The clean boot trouble shooting process can take awhile, but it might eliminate software conflicts. If it runs OK in safe mode, a clean boot would be the next thing I would try.
    Good luck
     
  5. Oberon

    Oberon TS Rookie Topic Starter

    Nope it still froze when I tried doing a clean boot. Actually tried it again but this time I disabled all network services and that let me stay on for about 5 min. then it froze.
     
    Last edited: Oct 25, 2017
  6. holdum323

    holdum323 TS Enthusiast Posts: 430   +41

    You froze while doing a clean boot, but it runs OK in safe mode? What OS are you running?
    https://answers.microsoft.com/en-us...ean-boot/cfd27f3d-37af-4385-81de-23cb5923df9b
    Clean Boot does not care about the windows environment. It assumes that Windows is not the problem and that it works fine.

    It removes 3 party vendor addons that are loaded on start up.



    While there are a variety of issues you can use this for the purpose of Clean Boot is mainly to troubleshoot software compatibility issues.
     
    Last edited: Oct 25, 2017
  7. Oberon

    Oberon TS Rookie Topic Starter

    I'm running Windows 7 Home premium. Also when I put the dual core back in everything works fine, and after reading that link I'm gonna have to go with its a windows issue since everything else is shut off.
     
    Last edited: Oct 25, 2017
  8. holdum323

    holdum323 TS Enthusiast Posts: 430   +41

    Hi. I don't know. I'm not much help on hardware problems. Maye other members will reply latter.
    Good luck. Let us know when you solve your issue!
     
  9. Cycloid Torus

    Cycloid Torus Stone age computing. Posts: 2,824   +550

    When I have upgraded CPUs, I first check QVL (which you have done), then I check manufacturer's website for any updates to BIOS. One instance out of several (Dell, update BIOS to A17) was critical - it would not work at that higher speed or with the increased cores adding multithreading without the update.

    While I recognize that a CPU upgrade should not present too many problems, I like to minimize them by making a full backup and then doing a clean install with the new CPU including a fresh download of chipset drivers from the mobo maker's website.

    Good luck and enjoy your upgrade - the extra cores and higher speed is definitely worth it!
     
    holdum323 likes this.
  10. Oberon

    Oberon TS Rookie Topic Starter

    I'm at work but I plan on doing a clean install and trying once again to find an update for my bios ...Its American Megatrends wich I've heard nothing good about but who knows lol.
     
  11. Cycloid Torus

    Cycloid Torus Stone age computing. Posts: 2,824   +550

    I tried to find a source for updated XFX motherboard chipset and BIOS and was not able to find same. May not exist anymore.
     
  12. Oberon

    Oberon TS Rookie Topic Starter

  13. holdum323

    holdum323 TS Enthusiast Posts: 430   +41

  14. Oberon

    Oberon TS Rookie Topic Starter

    Cool thx, yea I know its risky, I cringe every time I have to do this stuff lol.
     
  15. holdum323

    holdum323 TS Enthusiast Posts: 430   +41

    Your welcome. I flashed the BIOS one time on a old HP laptop that was given to me, and was freezing. I was to dumb to know what I was doing, but it worked and fixed all my problems. Never had the need to try it again. I think it has gotten better and there is a lesser chance of bricking your PC these days.
    I wish you luck!
     
  16. Oberon

    Oberon TS Rookie Topic Starter

    Well after watching all kinds of videos, none pertaining to my specific motherboard. there are no instructions with the update and I'm honestly lost. I've only got a 1 gig thumb drive so I'm not even sure if that's big enough and as far as making it bootable, I've been to a bunch of sites and again I'm clueless. Can I get some help in that area? lol
     
  17. Oberon

    Oberon TS Rookie Topic Starter

    Ok so I'm glad I didnt do anything because theres more confusion http://xfxstorage.com/Support/BIOS/Motherboard/ in this list there are 2 different files but both look like my motherboard
    630i-7100/ and 63Mi-7100/ both describe my board and contain different files so deffinatly gonna need some help here.:p
     
  18. Cycloid Torus

    Cycloid Torus Stone age computing. Posts: 2,824   +550

    What does your motherboard say it is? When in doubt, download and run Belarc Advisor.
     
  19. Oberon

    Oberon TS Rookie Topic Starter

    Well thats the thing... those are my board XFX MG-63MI-7109 - NVIDIA nForce 630i/7100
    I'm thinking its the 63Mi-7100 because its got the files I should be looking for, the other has a disk image/ ISO
    thats why I'm confused. Is it just a different format?
    The 630i/ 7100, if I'm not mistaken refers to the chipset, and if they weren't both in the Bios list there probably wouldnt be so much confusion lol.
     
  20. Cycloid Torus

    Cycloid Torus Stone age computing. Posts: 2,824   +550

    63Mi-7100 is not equal to 63MI-7109. Assumption might put you in the category of the first 3 letters of this sentence.

    Run Belarc.

    Determine how your motherboard updates BIOS by reading manual (a BIOS located utility function or perhaps a flash program or a separately bootable program which takes over and manages the flash, etc.).

    When confident how to update BIOS and armed with information from Belarc then someone can help further.

    Do not try to update BIOS unless you have strong confidence that you know what and how things need to be done.

    A partly written interrupted flash of the BIOS usually makes the computer about as useful as a brick. Some flash utilities take SEVERAL MINUTES. Stopping the process to see if it worked almost assures that it won't.
     
    holdum323 likes this.
  21. holdum323

    holdum323 TS Enthusiast Posts: 430   +41

    Hi. I'm going to bow out. It's getting above my pay grade. I totally agree with @Cycloid Torus.

    "Do not try to update BIOS unless you have strong confidence that you know what and how things need to be done.

    A partly written interrupted flash of the BIOS usually makes the computer about as useful as a brick."
     
  22. Oberon

    Oberon TS Rookie Topic Starter

    Wow ... good catch, lol getting stressed over nothing. I got some sleep and now have a clear head.
    Thx man, and I'm not touching anything till I'm confident. Doing more research but the manual is vague and doesnt mention flashing bios...at least not the one I can find. In fact Ive got everything that came with the board but nothing mentions updating Bios just describes it and what it does :p
     
  23. Cycloid Torus

    Cycloid Torus Stone age computing. Posts: 2,824   +550

    Looking forward to Belarc detail - motherboard version / BIOS version... lack of full support from XFX might be a permanent barrier.
     
  24. Oberon

    Oberon TS Rookie Topic Starter

    Operating System
    Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
    Install Language: English (United States)
    System Locale: English (United States)
    Installed: 1/19/2017 7:42:54 PM
    Boot Mode: BIOS (Secure Boot not supported)

    System Model
    XFX MG-63MI-7109 2.0
    Enclosure Type: Desktop

    Processor a
    2.20 gigahertz Intel Pentium Dual E2200
    64 kilobyte primary memory cache
    1024 kilobyte secondary memory cache
    64-bit ready
    Multi-core (2 total)
    Not hyper-threaded

    Main Circuit Board b
    Board: XFX MG-63MI-7109 2.0
    Bus Clock: 200 megahertz
    BIOS: American Megatrends Inc. V1.2 04/23/2008

    Think this is what your looking for, all the pertinent info. anyway.
     
  25. Cycloid Torus

    Cycloid Torus Stone age computing. Posts: 2,824   +550

    Board: XFX MG-63MI-7109 2.0
    BIOS: American Megatrends Inc. V1.2 04/23/2008

    http://xfxstorage.com/Support/BIOS/Motherboard/63Mi-7100/63M710V155XFX.zip fails to tell about BIOS update, but is a clear description of BIOS setup.

    Board is version 2 and this would generally mean that a BIOS update would not be necessary - I wish we could find the QVL (which would list CPUs which run and what version BIOS is needed for that.

    Your current BIOS (v1.2) makes me think there are 3 more recent BIOS versions with the highest version being v1.55 (http://xfxstorage.com/Support/BIOS/Motherboard/63Mi-7100/63M710V155XFX.zip). Even though the files are labeled for '7100' and not '7109', I am inclined to believe that the final digit does not indicate a major manufacturing change. THIS IS A GUESS.

    Possible flash utility: http://xfxstorage.com/Support/BIOS/Motherboard/AMIFLASH/
    Please check you disks for a BIOS flashing utility, because I unsure that I have found the right one.

    If it were mine to do, I would contact XFX with a nice request from some guidance. I have done this in the past and found MSI and ECS to be helpful on their legacy mobos. Maybe there is an XFX engineer with a long memory.
     
    holdum323 likes this.

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