Windows Installer Error

By ---agissi--- ยท 5 replies
Dec 6, 2003
  1. I get this error while trying to install various programs, such as Adobe Acrobat Reader. How do I fix it?

    Attached Files:

  2. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Tried starting Windows Installer Service? It's in Control Panel - Administrative Tools - Services.
  3. ---agissi---

    ---agissi--- TechSpot Paladin Topic Starter Posts: 1,978   +15

    Tryed that and I get "error 3". Anyhow Tarkus gave me a link on the IRC channel and it fixed me up :) Thx Tarkus!
  4. poertner_1274

    poertner_1274 secroF laicepS topShceT Posts: 4,172

    Do you mind posting that link in here, so we can have it for future reference if someone has the same problem, they can do a google search and find the answer.

    Thank agissi.
  5. Didou

    Didou Bowtie extraordinair! Posts: 4,274

    Bids will start at $5. Whoever wins the bid will get the link.

    PS. I get 10% for moderating the bid BTW.;)
  6. ---agissi---

    ---agissi--- TechSpot Paladin Topic Starter Posts: 1,978   +15

    hhahahahha.... ok:


    Windows Installer Cannot Be Found
    Question: When I try to install any programs that use the Windows Installer I get the following message:

    The Windows Installer Service could not be accessed.
    This can occur if you are running Windows in safe
    mode, or if the Windows Installer is not correctly
    installed. Contact your support personnel for assistance.

    Answer: This problem occurred on my brother's computer after I upgraded it to Windows XP; I emailed Microsoft Support about this problem and I promptly received a response from Support Engineer Einstein Han (I have included the email within In a later newsgroup thread I was informed by Torgeir Bakken that this solution would be harmful for computers where the Windows directory is not C:\Windows, so I have updated the registry file as Torgeir instructed and included his posting in Other than the updated registry file the solution is the same:

    Save to a folder on your computer.
    Go to the folder where you saved it and open it, then double click WI.reg.
    Restart your computer and hold down F8 until a menu appears, choose Safe Mode and press Enter.
    In the Start Menu select Run, type cmd, and then at the prompt type msiexec /regserver.
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