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Windows keeps restarting upon start up

By Dabear452
Jun 27, 2008
  1. Help! Windows keeps restarting upon start up

    Computer info: About 5 yar old HP desktop, with XP Home Edition.

    Ok, so it first started Sunday night. I was online browsing, when all of a sudden my computer restarts. I wasn't downloading anything and I'm almost positive I didn't catch some sort of virus or anything like that, it happened out of the blue. I then use the computer for another hour or two after that incident, then shut it off to go to bed. The next morning I turn on my computer to see that it keeps restarting on the Windows loading page. I decided to run it on safe mode to turn off the auto restart so I can see the error message when I try to run Windows normally and this is what I got.

    0x0000007E (0xC0000005, 0xEF728C19, 0xF894AB70, 0xF894A870)

    It also says to check my BIOS, but I don't know much about that.

    Any help is appreciated, I'd really like to know what's gone wrong. If any aditional information is needed, please ask. Thank you.
  2. jash7

    jash7 TS Rookie

    just an idea, maybe the pc is overheating. the bios is set to turn off the pc at a certain temperature. if this is the case, i would recommend cleaning out any dust with some compressed air, making sure all fans are working, and maybe reapplying the thermal paste between the heatsink and the cpu
  3. Dabear452

    Dabear452 TS Rookie Topic Starter

    I tried that yesterday. There was a ton of dust in there that I cleaned with an air compressor, but that didn't solve the problem.
  4. xxdanielxx

    xxdanielxx TS Booster Posts: 1,069

    download DFT and memtest below are links to the files burn the iso onto a cd if you do not know how there is a guide below for magic iso. For DFT do a advance test and post back the code it gives you. For memtest let it run for at least 7 passes to check for any errors.

    Magic ISO Installer:

    ISO Burning Guide:

    DFT(Drive Fitness Test):
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