Windows Vista help

[rypivolks]

we have been having problems with are hp pavilion dv2000. it wont start windows at all. i guess in these forums you guys call it the blue screen of death.

i hit F2 and ran a hard drive self test:

quick test passed
comprehensive test passed

it says test status 00pass what dose that mean?

what else can i do?

i also did the windows recovery thing but it did nothing

 

[kimsland]

Vista Repair:
http://vistasupport.mvps.org/windows_vista_repair_options.htm

 

[rypivolks]

i just did a memory check and that passed to. so i tried the hp recovery manger and it siad that it cant because there are errors in the c: drive. so i did a hard drive check and it fixed all the errors and it still wont boot. it keeps on bringing me back to the windows error recovery screen. i have ran that test a half a dozen times and still brings up that screen.

 

[kimsland]

Vista Repair:
http://vistasupport.mvps.org/windows_vista_repair_options.htm

Startup repair - This automatically fixes problems that are preventing Windows from starting
System Restore - This will Restore Windows to an earlier point in time
Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
Command Prompt - This opens a Command Window

 

[rypivolks]

i tried the star up repair and it doesn't do anything. do i just keep doing it?

 

[kimsland]

I'd say System Restore

 

[rypivolks]

i tried that and it keeps saying that the c: drive has errors. so i run the test(consistency) for the c: drive and it comes up good. what is going on?

 

[kimsland]

Hardware issue recognized by HP on your model:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c01087277&dlc=en

I would also contact them to discuss this issue
If you do, can you ask them for the HardDrive diagnostic test too

I believe it's an issue in CMOS that your HardDrive needs to be set to IDE

 

[rypivolks]

so i tried a system recovery and it asked me if i wanted to back up my files before i did it. so i said yes. then it said "please insert a USB drive". so i put in a 512mb flash drive. still nothing so then i tried a cd still nothing then i also tried a sd card and still nothing.

 

[kimsland]

I would also contact them to discuss this issue

too


They are usually quite helpful

Here's a good page to start that: https://www.techspot.com/vb/showthread.php?t=100655&highlight=drivers