NineMilesHigh
Posts: 56 +0
Hi,
I have a separate thread on a Firewall issue, which in turn generated a new issue when I tried to upgrade to SP3, so I thought I would start a new topic for it.
PC is a Dell Dimension 4600, 5 years old and has ran well until recently when I suffered from hangs/crashes/slow downs. A general clear out of programs etc seems to have alleviated this issue somewhat.
So, the PC has Windows XP (SP2), 2.5GB memory. I tried to upgrade to SP3 as follows:-
I firstly uninstalled Malwarebytes AntiMalware which was the only protection s/w running other than Avira Antivirus and tried to install Windows XP SP3.
It failed after about 10 mins with 'Access Is Denied'.
I tried uninstalling the virus s/w (Avira) and ran the SP3 install again.
This time it failed to install with 'An internal error occured'.
This is an extract from the svcpack.log file when the install failed:-
110.360: AnalyzeDevices used 1953 ticks
110.516: AnalyzePhaseTwo used 156 ticks
110.516: AnalyzePhaseThree used 0 ticks
110.516: AnalyzePhaseFive used 0 ticks
110.657: AnalyzePhaseSix used 141 ticks
111.235: Trying CheckVLKForBlock again
111.735: Error: CheckVLKForBlock failed
111.813: Inventory complete: ReturnStatus=536741199, 54250 ticks
111.813: Num Ticks for invent : 54250
116.375: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2
116.375: DoInstallation: Failed to unregistering spuninst.exe for recovery.
116.375: An internal error occurred.
119.594: Message displayed to the user: An internal error occurred.
119.594: User Input: OK
119.594: Service Pack 3 installation did not complete.
120.469: Message displayed to the user: Service Pack 3 installation did not complete.
120.469: User Input: OK
120.469: Update.exe extended error code = 0x1ffe054f
I then tried to reinstall SP2, just to see if it would clean up any files, but it also failed with ‘An internal error occurred'.
I have read the various MS sites about these errors, but don’t have an answer yet.
Any help appreciated.
William
I have a separate thread on a Firewall issue, which in turn generated a new issue when I tried to upgrade to SP3, so I thought I would start a new topic for it.
PC is a Dell Dimension 4600, 5 years old and has ran well until recently when I suffered from hangs/crashes/slow downs. A general clear out of programs etc seems to have alleviated this issue somewhat.
So, the PC has Windows XP (SP2), 2.5GB memory. I tried to upgrade to SP3 as follows:-
I firstly uninstalled Malwarebytes AntiMalware which was the only protection s/w running other than Avira Antivirus and tried to install Windows XP SP3.
It failed after about 10 mins with 'Access Is Denied'.
I tried uninstalling the virus s/w (Avira) and ran the SP3 install again.
This time it failed to install with 'An internal error occured'.
This is an extract from the svcpack.log file when the install failed:-
110.360: AnalyzeDevices used 1953 ticks
110.516: AnalyzePhaseTwo used 156 ticks
110.516: AnalyzePhaseThree used 0 ticks
110.516: AnalyzePhaseFive used 0 ticks
110.657: AnalyzePhaseSix used 141 ticks
111.235: Trying CheckVLKForBlock again
111.735: Error: CheckVLKForBlock failed
111.813: Inventory complete: ReturnStatus=536741199, 54250 ticks
111.813: Num Ticks for invent : 54250
116.375: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2
116.375: DoInstallation: Failed to unregistering spuninst.exe for recovery.
116.375: An internal error occurred.
119.594: Message displayed to the user: An internal error occurred.
119.594: User Input: OK
119.594: Service Pack 3 installation did not complete.
120.469: Message displayed to the user: Service Pack 3 installation did not complete.
120.469: User Input: OK
120.469: Update.exe extended error code = 0x1ffe054f
I then tried to reinstall SP2, just to see if it would clean up any files, but it also failed with ‘An internal error occurred'.
I have read the various MS sites about these errors, but don’t have an answer yet.
Any help appreciated.
William