ElliotFriend
Posts: 12 +0
[RESOLVED] Windows XP Start-Up Unsuccessful (BSOD?)
My fiance has a MSI Wind Netbook
It's running XP (sp 3, i believe)
Since yesterday it has refused to start properly. It begins the loading process, but stops before too long. It says that Windows has not been able to begin successfully, and it gives some start-up options. They are:
safe mode
safe mode with network
safe mode with command prompt
last known good configuration
starts windows normally
No matter what you choose, it begins loading but quickly flashes a blue screen (BSOD?) for only a fraction of a second, and restarts. That begins the whole process all over again.
She said it began after some updates requested to restart her system. She claims it was the Avast anti-virus, but I've never seen Avast ask for a restart. She can't tell me specifically what updates they were; only that she clicked "restart later" for about a week before finally clicking "restart now."
I've been very adamant about keeping her system free of viruses and malware.
Any thoughts or suggestions? Thanks!
My fiance has a MSI Wind Netbook
It's running XP (sp 3, i believe)
Since yesterday it has refused to start properly. It begins the loading process, but stops before too long. It says that Windows has not been able to begin successfully, and it gives some start-up options. They are:
safe mode
safe mode with network
safe mode with command prompt
last known good configuration
starts windows normally
No matter what you choose, it begins loading but quickly flashes a blue screen (BSOD?) for only a fraction of a second, and restarts. That begins the whole process all over again.
She said it began after some updates requested to restart her system. She claims it was the Avast anti-virus, but I've never seen Avast ask for a restart. She can't tell me specifically what updates they were; only that she clicked "restart later" for about a week before finally clicking "restart now."
I've been very adamant about keeping her system free of viruses and malware.
Any thoughts or suggestions? Thanks!