Windows7 blue screen error 0x7E

skumari

TS Rookie
Hi,
I am getting windows blue screen error 0x7e. I tried 3 PCs and in all 3 PCs sometimes the error comes. Please let me know how to find out the exact cause of blue screen error 0x7e. Also I have taken minidump file and crashdump. please let me know how to interpret these files so that I can find out the source of the problem
 
https://social.technet.microsoft.com/forums/windows/en-US/e2ab8a7f-30c5-4f35-9ac7-c064d6ea0455/blue-screen-error-in-windows-7
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.

Arguments:

Arg1: ffffffffc0000005, The exception code that was not handled

Arg2: fffff8800171b98a, The address that the exception occurred at

Arg3: fffff88003577168, Exception Record Address

Arg4: fffff880035769c0, Context Record Address
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If you're getting the same blue screen on 3 separate PCs, I'm guessing you are loading the same non-microsoft software on all 3 PCs. Check your 'services' running for non-MS software.

I always run Process Explorer from Microsoft which shows which processes are running and color codes non-MS ones. You can download it free from:
https://live.sysinternals.com/

You can also download and use 'autoruns' or 'autoruns64' from the same site. This will show you all the software loading with windows.

After you find the non-MS software, disable it from auto-running either in services or using sysinternals autorun. Let us know if the blue screen problem persists.

If it goes away, turn the services on one by one until it fails again then, either get new software or check for updates on the one you're using.