Wired and wireless connections gone

By ydrayef
Apr 21, 2015
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  1. I'm having a problem where I factory reseted my Asus laptop and the wired and wireless connections are gone. These are the devices with problem: 1) ATKWMIACPI Driver 2) Ethernet Controller 3) Network Controller 4) Universal Serial Bus (USB) Controller. Can you help please?
  2. AnonymousSurfer

    AnonymousSurfer TS Guru Posts: 452   +40

    When you go to your Device Manager, are the drivers and controllers completely gone or are they disabled?
  3. debbiec12323

    debbiec12323 TS Rookie Posts: 17

    Sometimes Windows can get generic drivers for certain devices, however sometimes that does not happen. Would be necessary to open the Device Manager and check there if those devices are indeed not functioning/missing drivers or are just disabled. If it is the first option, would be necessary to run a research for those on the manufacturer website, if it is the second, would be just matter to enable them again.

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