Yahoo messenger not working

By Kraken
Jan 1, 2015
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  1. Hi, recently downloaded Yahoo Messenger and the messages I try to send will not show up, I can also not see other people's messages.
    I've tried all of the solutions I have found online including playing with the Regedit and typing this in on command prompt.
    regsvr32 jscript.dll then press enter
    regsvr32 c:\Windows\System32\vbscript.dll press enter
    None of this seems to be working so please can someone help me.
    Thanks in advance
  2. vis12345

    vis12345 TS Booster Posts: 72

    I certainly understand the issue. These steps might help you fixing it. This is an issue that is cropping up more and more.

    If just a new problem try exiting Yahoo Messenger and then relaunching it. Even try rebooting your computer. If both those fail to solve your problem then try the suggestions below.

    1. The first thing to check is to make sure you have scripting enabled in Internet Explorer. Internet Explorer is integrated into Yahoo Messenger so things that go wrong with IE can affect Yahoo Messenger. Here is the yahoo help page about that:
    2. In the Start Menu click on Run. Type, without the quotes, “regsvr32 jscript.dll” and then click OK. Next, repeat the process but this time type in the Run box “regsvr32 vbscript.dll” and click OK. Please note, if you are using Windows Vista/7/8/8.1 temporarily disable the User Account Control (UAC). You can easily turn it back on. On the Control Panel (Category View) choose User Accounts and Family Safety, next choose User Accounts, and then click Turn User Account Control on or off.
    3. If the above does not fix your problem and if you are using Windows XP, you can update your Windows Script to version 5.7. In my experience helping others, this is the step that has helped the most people. Exit all browser windows and chat programs including Yahoo Messenger before installing. Here is link from Microsoft to update that: you can do an internet search for Windows Script 5.7 and choose the Microsoft link.
    This version of Window Script is already included with Vista, so you would not use that link. There is also a Windows Script 5.7 released for Windows 2000 and you can find that here:
    The newer Windows versions will have Windows Script 5.8 inbuilt. For more info on the version, please visit this link:

    Source for the fix: post #28 on this link:
    Last edited: Jan 6, 2015
    nickc likes this.

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