Yellow triangle w/ exclamation point
- Thread starter tbabyboii
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thread moved from Introduce yourself
In Safe Mode please locate and remove uesiuqcr.exe from your Windows folder
Then restart to normal mode
If you still cannot get to Normal mode
Back in Safe Mode, run MSCONFIG and put it in Diagnostic Mode then restart, allowing Login to Normal mode
Once in Normal mode, follow this proceedure:
Viruses/Spyware/Malware Preliminary Removal Instructions
In Safe Mode please locate and remove uesiuqcr.exe from your Windows folder
Then restart to normal mode
If you still cannot get to Normal mode
Back in Safe Mode, run MSCONFIG and put it in Diagnostic Mode then restart, allowing Login to Normal mode
Once in Normal mode, follow this proceedure:
Viruses/Spyware/Malware Preliminary Removal Instructions
zipperman
Posts: 1,168 +7
That
I see
Well this Virus has really caused some damage
You can use a CD such as The Ultimate BootCD to boot up and back up your data
And then Re-install Windows
Install all Drivers, and security updates
And then install AntiVirus and update it
Then return your backup
Or
You can remove your HardDrive and plug it into another computer as a secondary drive (not main drive of course)
And then do a full AntiVirus and Spyware scan on it (plus backup too)
Then return the drive, and hopefully it will run
Well this Virus has really caused some damage
You can use a CD such as The Ultimate BootCD to boot up and back up your data
And then Re-install Windows
Install all Drivers, and security updates
And then install AntiVirus and update it
Then return your backup
Or
You can remove your HardDrive and plug it into another computer as a secondary drive (not main drive of course)
And then do a full AntiVirus and Spyware scan on it (plus backup too)
Then return the drive, and hopefully it will run
zipperman
Posts: 1,168 +7
Why use Ctrl,Alt,Del ?
My Title answer is : ?
My ?'s are,
What device in Device Manager is it ?
What device doesn't work ?
Attach a sshot of your Hardware/Device Manager and yellow entry.
How many use this computer ?
My Title answer is : ?
My ?'s are,
What device in Device Manager is it ?
What device doesn't work ?
Attach a sshot of your Hardware/Device Manager and yellow entry.
How many use this computer ?
LookinAround
Posts: 6,429 +186
tbabyboii
Click to go to this post. Look at step 4 and follow the directions to install/run Malwarebytes' Anti-Malware. I've seen it fix this file problem before. Hopefully it can fix your instance as well.
Afterward, i'd recommend starting at step 1 and go through it all as you have been infected.
zipperman
There may be more then one issue here. The yellow icon referred to is certainly driver related. But OP's hijackthis and file issues indicate infection which need be addressed first
Click to go to this post. Look at step 4 and follow the directions to install/run Malwarebytes' Anti-Malware. I've seen it fix this file problem before. Hopefully it can fix your instance as well.
Afterward, i'd recommend starting at step 1 and go through it all as you have been infected.
zipperman
There may be more then one issue here. The yellow icon referred to is certainly driver related. But OP's hijackthis and file issues indicate infection which need be addressed first
zipperman
Posts: 1,168 +7
Rule broken then
Just 1 topic for each post.
I am addressing the one in the title.
It would be nice to get answers to my ?'s
tbabyboii
Just 1 topic for each post.
I am addressing the one in the title.
It would be nice to get answers to my ?'s
tbabyboii
im trying the malwarebytes thing
im not to smart with computers.. so my questions are.. how come my computer wont start in normal mode only safe mode.. what is the yellow triangle w/ exclamation point.. i dont know what device it is that im having a problem with.. what do you want to see in my device manager. and 2 people use this computer myself and my fiancee.. i hope that answers your questions.
im not to smart with computers.. so my questions are.. how come my computer wont start in normal mode only safe mode.. what is the yellow triangle w/ exclamation point.. i dont know what device it is that im having a problem with.. what do you want to see in my device manager. and 2 people use this computer myself and my fiancee.. i hope that answers your questions.
LookinAround
Posts: 6,429 +186
zipperman
- Someone new to the forums (let alone unfamiliar with computers) may say one thing (cuz that's how it appears to them) but mean another
- Yellow exclamation point in the title and hijackthis log in the body. In your opinion, did you respond to one or two topics?
- Do you give priority to removing malware/virus infections (which can be the root cause of many other problems) or do you focus on a missing driver (which we know may be the result of a virus infection anyway)
- Is it better for OP to get clear directions from some one or one(s) helping on a definite problem or better the OP get directions from two different people giving directions on different issues and pulling attention off to two different directions?
- And finally, with all that said, take a closer look at the title in that first post. And before jumping to conclusions, let's see the answer to my next post
LookinAround
Posts: 6,429 +186
No worries as to how familiar you are with computers. We'll try to guide you through. To answer some of your questions
- You show signs of a malware infection. Windows safemode only starts a minimal set of things (so you can't run many of your normal programs in safe mode. But the idea is that hopefully viruses or just poorly written programs causing problems won't get started in the minimal startup either, so one can, hopefully, get a chance to fix the problem.
- Could you clarify: are you seeing the yellow exclamation point after you open and look inside of device manager? Or is it something that keeps popping up on your main screen and saying you are infected with Spyware? Or is it something else?
the yellow exclamation point is gone.
since i have been running malware anti-malware ive stopped it a couple of times to get rid of some of the stuff so i can see if i can start my computer normal.. well after i did that the first time the yellow triangle with the exclamation point has not popped back up.
since i have been running malware anti-malware ive stopped it a couple of times to get rid of some of the stuff so i can see if i can start my computer normal.. well after i did that the first time the yellow triangle with the exclamation point has not popped back up.
LookinAround
Posts: 6,429 +186
- Look the things listed in device manager. Do you see any yellow exclamation points? or question marks in device manager?
- When you first posted a yellow exclamation point, where did you see that appear? Was it inside of device manager? or did is simply pop up along with some message on the monitor?
I;d suggest you try running through all the steps in https://www.techspot.com/vb/topic109461.html in sequence including re-running the Anti-Malware program you just ran (when it gets there).
I think (tho not 100%) that you should be able to do all steps (except maybe step1) while in safe mode. By the way, what antivirus do normally use?
/**** edit ******
BRAVO!!:grinthumb
the yellow triangle w/ exclamation point came up just randomly on the taskbar at the bottom and would never go away.. but since i ran malware it has not reappeared.. there are no yellow exclamation points in device manager nor question marks.. it was just a popup at the bottom.. and i am going to continue those steps and finish what i started.. i was using AVG.. but found out that it wasnot that good.. it wouldnt pick up very many things.. again thank you so much.. it is greatly appreciated
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