Amazon has become the latest company to recall some of its products due to the risk of an electric shock. The recall affects the USB power adapters for its Fire 7-inch and Fire Kids Edition 7-inch tablets, but only those that were sold in the UK and Ireland.
Amazon said: “We have determined that, in rare cases, when the power adapter included with the UK Fire 7in and UK Fire Kids Edition 7in tablet is pulled from the wall socket, the adapter assembly may detach and create a risk of electrical shock.”
The adapters with the model number FAB7B were sold with the devices in the affected regions from September 2015. Amazon has advised people to stop using them immediately but added that the USB charging cable and tablet are unaffected. Owners can still charge their device using a computer or compatible adaptor.
The company is directing those affected to its voluntary recall and exchange program page, which offers either a free replacement adapter or £12 ($16.91) Amazon account credit for customers to purchase a new adapter of their choice.
“Customer safety is our top priority, and we are proactively offering to replace these power adapters with a new adapter, free of charge. We encourage customers to exchange their original power adapters,” the recall site states. “Please discontinue use of your original adapter.”
Recalls over problems relating to power adapters are becoming a common occurrence for companies. In January, Apple issued a recall for some international AC wall adapters due to an electric shock risk, one week after Microsoft announced a recall of nearly all Surface Pro, Surface Pro 2, and Surface Pro 3 power cords over concerns that they can overheat under the wrong circumstances.