Reviewers Liked

  • Always-on Bixby
  • Customizable touch controls
  • Bluetooth 5.0; AAC and Samsung scalable codec
  • Wireless and fast charging (USB-C)
  • Comfortable, clever design
  • Impressive bass weight
  • Good noise reduction when making calls
  • IPX2 water-resistant
  • Good battery life

Reviewers Didn't Like

  • Subpar sound quality (especially at high volumes)
  • Charging case issues
  • Some bugs in the system
  • Might not fit the smallest ears
  • Occasional signal interference
  • ANC disappoints
  • Open design lets some ambient sound in