Reviewers Liked

  • Detailed, balanced, and upbeat sound
  • Smaller, lighter design
  • Battery life maintained from XM4
  • Adjustable in-app EQ
  • Hands-free Alexa and Google Assistant
  • Clever smart features
  • Hi-Res support

Reviewers Didn't Like

  • Many very capable alternatives
  • Expensive
  • ANC can be beaten
  • Slightly odd call performance
  • Sony's bonus features aren't as seamless as those of its competitors
  • Occasional connectivity issues
  • Smaller earbud size affects eartip seal and fit