I believe my computer has a virus and/or some form of malware. It started with the google redirect problem which alerted me to a problem. I also noticed that in the task manager the CPU would occasionally be running at 100%, apparently caused by an svchost.exe using a massive amount of memory.
I've tried to follow the 6-step removal instructions but have failed miserably.
- I originally uninstalled AVG anti virus because it would not run a scan.
- I downloaded the recommended Avira program, however when it tried to update it just exited the program.
- I downloaded, updated then ran Malwarebytes but during the Quick Scan it exited the program. When I tried to re-open it I get the error 'Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item'
- I downloaded GMER and tried to run it. During the scan the program exited. I then ran it in Safe Mode and during the scan the computer just shut down and restarted itself.
- I managed to download and run DDS sucessfully. Logs are below.
I am at a loss as to how I can fix this computer. Please help me.
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_27
Run by Katie Lloyd at 21:23:21 on 2011-10-12
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2038.1451 [GMT 11:00]
.
AV: AntiVir Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\400631341:3537444584.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 8\firefox.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 8\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com.au/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [CTSyncU.exe] "c:\program files\creative\sync manager unicode\CTSyncU.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVIMlctM1NYM0UtR0hHWDktQUZISjMtUFcyUU4tWjlLSDQ"&"inst=NzctNzI1NTI0NzE2LUxJQysxLUZMMTArMS1TUDErMS1TUDFUQisxLVNVUCs0LVNQMVM0KzEtRERUKzU0NzkwLUREMTBGKzEtTFNEKzItU1QxMEZBUFArMS1TMTBGRERGKzE"&"prod=90"&"ver=10.0.1410
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 10.1.1.1
TCP: Interfaces\{1D99A002-D5A1-4225-81FD-E48DD72A1B14} : DhcpNameServer = 10.1.1.1
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\katie lloyd\application data\mozilla\firefox\profiles\m2mwbwff.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com.au/
FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
.
---- FIREFOX POLICIES ----
FF - user.js: general.useragent.extra.zencast - Creative ZENcast v2.01.01
============= SERVICES / DRIVERS ===============
.
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2011-10-12 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2011-10-12 136360]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2011-10-12 66616]
S2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2011-10-12 269480]
S3 bsusbser;Basecom USB Device for Legacy Serial Communication;c:\windows\system32\drivers\bsusbser.sys --> c:\windows\system32\drivers\bsusbser.sys [?]
.
=============== Created Last 30 ================
.
2011-10-12 09:51:09 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-10-12 09:51:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-10-12 09:45:55 -------- d-----w- c:\documents and settings\katie lloyd\application data\Avira
2011-10-12 09:36:10 66616 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2011-10-12 09:36:10 -------- d-----w- c:\program files\Avira
2011-10-12 09:36:10 -------- d-----w- c:\documents and settings\all users\application data\Avira
2011-10-12 08:53:50 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-10-12 08:43:58 -------- d-----w- c:\windows\system32\appmgmt
2011-09-26 11:24:43 -------- d-----w- C:\TDSSKiller_Quarantine
2011-09-22 00:43:04 -------- d-----w- c:\program files\Antivirus Programs
2011-09-21 13:05:43 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-09-20 08:07:30 -------- d-----w- c:\documents and settings\katie lloyd\application data\Malwarebytes
2011-09-20 08:07:18 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
.
==================== Find3M ====================
.
2011-10-12 08:53:36 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-08-31 13:20:13 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
============= FINISH: 21:23:51.76 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 12/01/2011 10:57:08 PM
System Uptime: 12/10/2011 9:20:58 PM (0 hours ago)
.
Motherboard: Dell Inc. | | 0KD882
Processor: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz | Microprocessor | 1662/166mhz
Processor: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz | Microprocessor | 1662/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 142 GiB total, 35.009 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP162: 10/07/2011 11:38:17 PM - System Checkpoint
RP163: 12/07/2011 12:11:29 AM - System Checkpoint
RP164: 13/07/2011 12:22:38 AM - System Checkpoint
RP165: 13/07/2011 1:03:05 PM - Removed AVG 2011
RP166: 14/07/2011 3:00:15 AM - Software Distribution Service 3.0
RP167: 15/07/2011 3:50:02 AM - System Checkpoint
RP168: 16/07/2011 4:35:30 AM - System Checkpoint
RP169: 17/07/2011 5:35:30 AM - System Checkpoint
RP170: 18/07/2011 6:27:22 AM - System Checkpoint
RP171: 19/07/2011 7:09:37 AM - System Checkpoint
RP172: 19/07/2011 6:34:11 PM - Removed AVG 2011
RP173: 20/07/2011 11:46:31 PM - System Checkpoint
RP174: 22/07/2011 12:02:47 AM - System Checkpoint
RP175: 23/07/2011 1:15:27 AM - System Checkpoint
RP176: 24/07/2011 1:19:12 AM - System Checkpoint
RP177: 25/07/2011 2:05:50 AM - System Checkpoint
RP178: 26/07/2011 6:09:18 AM - System Checkpoint
RP179: 27/07/2011 8:08:39 AM - System Checkpoint
RP180: 28/07/2011 11:50:10 AM - System Checkpoint
RP181: 29/07/2011 10:26:06 PM - System Checkpoint
RP182: 30/07/2011 10:38:44 PM - System Checkpoint
RP183: 31/07/2011 11:16:08 PM - System Checkpoint
RP184: 2/08/2011 8:33:43 PM - System Checkpoint
RP185: 3/08/2011 10:19:52 PM - System Checkpoint
RP186: 4/08/2011 10:48:20 PM - System Checkpoint
RP187: 5/08/2011 7:20:47 PM - Removed AVG 2011
RP188: 6/08/2011 11:08:24 PM - System Checkpoint
RP189: 7/08/2011 12:57:42 AM - Removed AVG 2011
RP190: 8/08/2011 1:12:17 AM - System Checkpoint
RP191: 9/08/2011 7:28:04 PM - System Checkpoint
RP192: 10/08/2011 12:08:38 PM - Removed AVG 2011
RP193: 11/08/2011 3:00:15 AM - Software Distribution Service 3.0
RP194: 12/08/2011 1:14:41 PM - System Checkpoint
RP195: 17/08/2011 6:50:28 PM - System Checkpoint
RP196: 24/08/2011 8:23:13 PM - System Checkpoint
RP197: 25/08/2011 11:28:44 PM - System Checkpoint
RP198: 26/08/2011 11:59:18 PM - System Checkpoint
RP199: 28/08/2011 12:47:13 AM - System Checkpoint
RP200: 30/08/2011 5:58:15 PM - System Checkpoint
RP201: 31/08/2011 7:37:47 PM - System Checkpoint
RP202: 1/09/2011 8:44:57 PM - System Checkpoint
RP203: 3/09/2011 6:39:15 PM - System Checkpoint
RP204: 5/09/2011 11:22:57 PM - System Checkpoint
RP205: 7/09/2011 12:38:17 AM - System Checkpoint
RP206: 9/09/2011 5:28:33 PM - System Checkpoint
RP207: 10/09/2011 5:34:49 PM - System Checkpoint
RP208: 11/09/2011 8:05:20 PM - System Checkpoint
RP209: 12/09/2011 10:44:39 PM - System Checkpoint
RP210: 13/09/2011 11:48:17 PM - System Checkpoint
RP211: 17/09/2011 11:18:15 PM - Software Distribution Service 3.0
RP212: 19/09/2011 2:50:33 AM - System Checkpoint
RP213: 19/09/2011 10:09:41 AM - Removed AVG 2011
RP214: 20/09/2011 1:30:47 PM - System Checkpoint
RP215: 21/09/2011 2:06:43 PM - System Checkpoint
RP216: 28/09/2011 2:38:40 PM - System Checkpoint
RP217: 10/10/2011 10:08:03 AM - System Checkpoint
RP218: 12/10/2011 7:43:24 PM - Removed Java(TM) 6 Update 22
RP219: 12/10/2011 7:51:40 PM - Removed AVG 2011
RP220: 12/10/2011 7:53:10 PM - Removed AVG 2011
RP221: 12/10/2011 7:53:26 PM - Installed Java(TM) 6 Update 27
RP222: 12/10/2011 7:54:44 PM - Removed Adobe Reader X.
.
==== Installed Programs ======================
.
µTorrent
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.1.1)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Avira AntiVir Personal - Free Antivirus
Bonjour
Broadcom 440x 10/100 Integrated Controller
Conexant HDA D110 MDC V.92 Modem
ConvertHelper 2.2
Dell Resource CD
e-tax 2011
High Definition Audio Driver Package - KB835221
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB908673)
Hotfix for Windows XP (KB914642)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB981793)
Image Resizer Powertoy for Windows XP
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless Software
iTunes
Java Auto Updater
Java(TM) 6 Update 27
Malwarebytes' Anti-Malware version 1.51.2.1300
mCore
mDriver
mDrWiFi
Memory-Map
mHlpDell
Microsoft Office XP Professional with FrontPage
Microsoft Office XP Web Components
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
mIWA
mLogView
mMHouse
Mozilla Firefox 6.0.2 (x86 en-US)
mPfMgr
mPfWiz
mProSafe
mSSO
MSXML 4.0 SP2 (KB973688)
mWlsSafe
mWMI
mXML
mZConfig
Nero 6 Ultra Edition
QuickTime
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB944338-v2)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971032)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981350)
Security Update for Windows XP (KB982381)
SigmaTel Audio
Switch Sound File Converter
Synaptics Pointing Device Driver
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB898461)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VideoPad Video Editor
VLC media player 1.1.9
WavePad Sound Editor
WebFldrs XP
WIDCOMM Bluetooth Software
Windows Driver Package - Ricoh Company Memorystick Host Controller (07/09/2005 1.00.01.12)
Windows Driver Package - Ricoh Company MMC Host Controller (07/14/2005 1.00.00.06)
Windows Driver Package - Ricoh Company xD-Picture Card/SmartMedia Host Controller (07/14/2005 1.00.02.04)
Windows Genuine Advantage Notifications (KB905474)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows XP Hotfix - KB885855
Windows XP Hotfix - KB885884
ZENcast Organizer
.
==== Event Viewer Messages From Past Week ========
.
7/10/2011 8:39:43 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/10/2011 4:38:56 PM, error: Service Control Manager [7023] - The Network Location Awareness (NLA) service terminated with the following error: The specified procedure could not be found.
7/10/2011 4:22:02 PM, error: Dhcp [1002] - The IP address lease 192.168.1.52 for the Network Card with network address 001B7799764D has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
7/10/2011 4:21:55 PM, error: Service Control Manager [7000] - The AVGIDSAgent service failed to start due to the following error: Access is denied.
12/10/2011 9:21:43 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000043' while processing the file 'afd.sys' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
12/10/2011 9:06:27 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD avgio avipbb Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss ssmdrv Tcpip
12/10/2011 9:06:27 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
12/10/2011 9:06:27 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/10/2011 9:06:27 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/10/2011 9:06:27 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
12/10/2011 9:06:27 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/10/2011 9:06:27 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/10/2011 9:05:49 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/10/2011 9:05:47 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
12/10/2011 9:01:59 PM, error: Service Control Manager [7031] - The Avira AntiVir Guard service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
12/10/2011 9:01:59 PM, error: Service Control Manager [7000] - The Avira AntiVir Guard service failed to start due to the following error: Access is denied.
12/10/2011 9:01:18 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
11/10/2011 9:55:00 PM, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
11/10/2011 9:55:00 PM, error: Service Control Manager [7024] - The Background Intelligent Transfer Service service terminated with service-specific error 2147500037 (0x80004005).
.
==== End Of File ===========================
I've tried to follow the 6-step removal instructions but have failed miserably.
- I originally uninstalled AVG anti virus because it would not run a scan.
- I downloaded the recommended Avira program, however when it tried to update it just exited the program.
- I downloaded, updated then ran Malwarebytes but during the Quick Scan it exited the program. When I tried to re-open it I get the error 'Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item'
- I downloaded GMER and tried to run it. During the scan the program exited. I then ran it in Safe Mode and during the scan the computer just shut down and restarted itself.
- I managed to download and run DDS sucessfully. Logs are below.
I am at a loss as to how I can fix this computer. Please help me.
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_27
Run by Katie Lloyd at 21:23:21 on 2011-10-12
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2038.1451 [GMT 11:00]
.
AV: AntiVir Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\400631341:3537444584.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 8\firefox.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 8\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com.au/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\tbBitT.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [CTSyncU.exe] "c:\program files\creative\sync manager unicode\CTSyncU.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVIMlctM1NYM0UtR0hHWDktQUZISjMtUFcyUU4tWjlLSDQ"&"inst=NzctNzI1NTI0NzE2LUxJQysxLUZMMTArMS1TUDErMS1TUDFUQisxLVNVUCs0LVNQMVM0KzEtRERUKzU0NzkwLUREMTBGKzEtTFNEKzItU1QxMEZBUFArMS1TMTBGRERGKzE"&"prod=90"&"ver=10.0.1410
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 10.1.1.1
TCP: Interfaces\{1D99A002-D5A1-4225-81FD-E48DD72A1B14} : DhcpNameServer = 10.1.1.1
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\katie lloyd\application data\mozilla\firefox\profiles\m2mwbwff.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com.au/
FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
.
---- FIREFOX POLICIES ----
FF - user.js: general.useragent.extra.zencast - Creative ZENcast v2.01.01
============= SERVICES / DRIVERS ===============
.
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2011-10-12 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2011-10-12 136360]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2011-10-12 66616]
S2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2011-10-12 269480]
S3 bsusbser;Basecom USB Device for Legacy Serial Communication;c:\windows\system32\drivers\bsusbser.sys --> c:\windows\system32\drivers\bsusbser.sys [?]
.
=============== Created Last 30 ================
.
2011-10-12 09:51:09 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-10-12 09:51:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-10-12 09:45:55 -------- d-----w- c:\documents and settings\katie lloyd\application data\Avira
2011-10-12 09:36:10 66616 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2011-10-12 09:36:10 -------- d-----w- c:\program files\Avira
2011-10-12 09:36:10 -------- d-----w- c:\documents and settings\all users\application data\Avira
2011-10-12 08:53:50 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-10-12 08:43:58 -------- d-----w- c:\windows\system32\appmgmt
2011-09-26 11:24:43 -------- d-----w- C:\TDSSKiller_Quarantine
2011-09-22 00:43:04 -------- d-----w- c:\program files\Antivirus Programs
2011-09-21 13:05:43 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-09-20 08:07:30 -------- d-----w- c:\documents and settings\katie lloyd\application data\Malwarebytes
2011-09-20 08:07:18 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
.
==================== Find3M ====================
.
2011-10-12 08:53:36 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-08-31 13:20:13 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
============= FINISH: 21:23:51.76 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 12/01/2011 10:57:08 PM
System Uptime: 12/10/2011 9:20:58 PM (0 hours ago)
.
Motherboard: Dell Inc. | | 0KD882
Processor: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz | Microprocessor | 1662/166mhz
Processor: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz | Microprocessor | 1662/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 142 GiB total, 35.009 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP162: 10/07/2011 11:38:17 PM - System Checkpoint
RP163: 12/07/2011 12:11:29 AM - System Checkpoint
RP164: 13/07/2011 12:22:38 AM - System Checkpoint
RP165: 13/07/2011 1:03:05 PM - Removed AVG 2011
RP166: 14/07/2011 3:00:15 AM - Software Distribution Service 3.0
RP167: 15/07/2011 3:50:02 AM - System Checkpoint
RP168: 16/07/2011 4:35:30 AM - System Checkpoint
RP169: 17/07/2011 5:35:30 AM - System Checkpoint
RP170: 18/07/2011 6:27:22 AM - System Checkpoint
RP171: 19/07/2011 7:09:37 AM - System Checkpoint
RP172: 19/07/2011 6:34:11 PM - Removed AVG 2011
RP173: 20/07/2011 11:46:31 PM - System Checkpoint
RP174: 22/07/2011 12:02:47 AM - System Checkpoint
RP175: 23/07/2011 1:15:27 AM - System Checkpoint
RP176: 24/07/2011 1:19:12 AM - System Checkpoint
RP177: 25/07/2011 2:05:50 AM - System Checkpoint
RP178: 26/07/2011 6:09:18 AM - System Checkpoint
RP179: 27/07/2011 8:08:39 AM - System Checkpoint
RP180: 28/07/2011 11:50:10 AM - System Checkpoint
RP181: 29/07/2011 10:26:06 PM - System Checkpoint
RP182: 30/07/2011 10:38:44 PM - System Checkpoint
RP183: 31/07/2011 11:16:08 PM - System Checkpoint
RP184: 2/08/2011 8:33:43 PM - System Checkpoint
RP185: 3/08/2011 10:19:52 PM - System Checkpoint
RP186: 4/08/2011 10:48:20 PM - System Checkpoint
RP187: 5/08/2011 7:20:47 PM - Removed AVG 2011
RP188: 6/08/2011 11:08:24 PM - System Checkpoint
RP189: 7/08/2011 12:57:42 AM - Removed AVG 2011
RP190: 8/08/2011 1:12:17 AM - System Checkpoint
RP191: 9/08/2011 7:28:04 PM - System Checkpoint
RP192: 10/08/2011 12:08:38 PM - Removed AVG 2011
RP193: 11/08/2011 3:00:15 AM - Software Distribution Service 3.0
RP194: 12/08/2011 1:14:41 PM - System Checkpoint
RP195: 17/08/2011 6:50:28 PM - System Checkpoint
RP196: 24/08/2011 8:23:13 PM - System Checkpoint
RP197: 25/08/2011 11:28:44 PM - System Checkpoint
RP198: 26/08/2011 11:59:18 PM - System Checkpoint
RP199: 28/08/2011 12:47:13 AM - System Checkpoint
RP200: 30/08/2011 5:58:15 PM - System Checkpoint
RP201: 31/08/2011 7:37:47 PM - System Checkpoint
RP202: 1/09/2011 8:44:57 PM - System Checkpoint
RP203: 3/09/2011 6:39:15 PM - System Checkpoint
RP204: 5/09/2011 11:22:57 PM - System Checkpoint
RP205: 7/09/2011 12:38:17 AM - System Checkpoint
RP206: 9/09/2011 5:28:33 PM - System Checkpoint
RP207: 10/09/2011 5:34:49 PM - System Checkpoint
RP208: 11/09/2011 8:05:20 PM - System Checkpoint
RP209: 12/09/2011 10:44:39 PM - System Checkpoint
RP210: 13/09/2011 11:48:17 PM - System Checkpoint
RP211: 17/09/2011 11:18:15 PM - Software Distribution Service 3.0
RP212: 19/09/2011 2:50:33 AM - System Checkpoint
RP213: 19/09/2011 10:09:41 AM - Removed AVG 2011
RP214: 20/09/2011 1:30:47 PM - System Checkpoint
RP215: 21/09/2011 2:06:43 PM - System Checkpoint
RP216: 28/09/2011 2:38:40 PM - System Checkpoint
RP217: 10/10/2011 10:08:03 AM - System Checkpoint
RP218: 12/10/2011 7:43:24 PM - Removed Java(TM) 6 Update 22
RP219: 12/10/2011 7:51:40 PM - Removed AVG 2011
RP220: 12/10/2011 7:53:10 PM - Removed AVG 2011
RP221: 12/10/2011 7:53:26 PM - Installed Java(TM) 6 Update 27
RP222: 12/10/2011 7:54:44 PM - Removed Adobe Reader X.
.
==== Installed Programs ======================
.
µTorrent
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.1.1)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Avira AntiVir Personal - Free Antivirus
Bonjour
Broadcom 440x 10/100 Integrated Controller
Conexant HDA D110 MDC V.92 Modem
ConvertHelper 2.2
Dell Resource CD
e-tax 2011
High Definition Audio Driver Package - KB835221
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB908673)
Hotfix for Windows XP (KB914642)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB981793)
Image Resizer Powertoy for Windows XP
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless Software
iTunes
Java Auto Updater
Java(TM) 6 Update 27
Malwarebytes' Anti-Malware version 1.51.2.1300
mCore
mDriver
mDrWiFi
Memory-Map
mHlpDell
Microsoft Office XP Professional with FrontPage
Microsoft Office XP Web Components
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
mIWA
mLogView
mMHouse
Mozilla Firefox 6.0.2 (x86 en-US)
mPfMgr
mPfWiz
mProSafe
mSSO
MSXML 4.0 SP2 (KB973688)
mWlsSafe
mWMI
mXML
mZConfig
Nero 6 Ultra Edition
QuickTime
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB944338-v2)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971032)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981350)
Security Update for Windows XP (KB982381)
SigmaTel Audio
Switch Sound File Converter
Synaptics Pointing Device Driver
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB898461)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VideoPad Video Editor
VLC media player 1.1.9
WavePad Sound Editor
WebFldrs XP
WIDCOMM Bluetooth Software
Windows Driver Package - Ricoh Company Memorystick Host Controller (07/09/2005 1.00.01.12)
Windows Driver Package - Ricoh Company MMC Host Controller (07/14/2005 1.00.00.06)
Windows Driver Package - Ricoh Company xD-Picture Card/SmartMedia Host Controller (07/14/2005 1.00.02.04)
Windows Genuine Advantage Notifications (KB905474)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows XP Hotfix - KB885855
Windows XP Hotfix - KB885884
ZENcast Organizer
.
==== Event Viewer Messages From Past Week ========
.
7/10/2011 8:39:43 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/10/2011 4:38:56 PM, error: Service Control Manager [7023] - The Network Location Awareness (NLA) service terminated with the following error: The specified procedure could not be found.
7/10/2011 4:22:02 PM, error: Dhcp [1002] - The IP address lease 192.168.1.52 for the Network Card with network address 001B7799764D has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
7/10/2011 4:21:55 PM, error: Service Control Manager [7000] - The AVGIDSAgent service failed to start due to the following error: Access is denied.
12/10/2011 9:21:43 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000043' while processing the file 'afd.sys' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
12/10/2011 9:06:27 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD avgio avipbb Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss ssmdrv Tcpip
12/10/2011 9:06:27 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
12/10/2011 9:06:27 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/10/2011 9:06:27 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/10/2011 9:06:27 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
12/10/2011 9:06:27 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/10/2011 9:06:27 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/10/2011 9:05:49 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/10/2011 9:05:47 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
12/10/2011 9:01:59 PM, error: Service Control Manager [7031] - The Avira AntiVir Guard service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
12/10/2011 9:01:59 PM, error: Service Control Manager [7000] - The Avira AntiVir Guard service failed to start due to the following error: Access is denied.
12/10/2011 9:01:18 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
11/10/2011 9:55:00 PM, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
11/10/2011 9:55:00 PM, error: Service Control Manager [7024] - The Background Intelligent Transfer Service service terminated with service-specific error 2147500037 (0x80004005).
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