Ever since Viruses, printers not working.

This is a very odd occurence that I just now realized may be linked.

About a year ago I download a Trojan that spread pretty badly. I killed it of finally and noticed that my printer was no longer shown in My Computer. I first checked if I turned a needed service/startup item off in msconfig, which wasn't it.

I also tried a different printer, reinstalling the drivers, etc. I have also noticed that it will still "print", but when it does print it, it would only print red lines. Now, though, after just trying it, it acts as if it is not even touching the paper. Although they are both low on ink (both I tried), I don't think that is the problem. I have a feeling it is the computers fault and don't know where to start.


Thanks!

Lets have a quick look for any malware/spyware.

Please post an HJT log as an attachment into this thread. See how HERE.

Regards Jason :wave:

You could put in your Windows disc and run 'repair' and very possibly get back file(s) that became corrupted.