Have run all scan's, please see results and please help (goodle redirecting to advert pages)

Solved
By Katie.anne
Jan 16, 2013
  1. Malwarebytes Anti-Malware (Trial) 1.70.0.1100
    www.malwarebytes.org
    Database version: v2013.01.16.11
    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Katie :: KATIE-HP [administrator]
    Protection: Enabled
    17/01/2013 10:35:14 AM
    mbam-log-2013-01-17 (10-35-14).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 210351
    Time elapsed: 6 minute(s), 20 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 2
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110011221158} (Adware.GamePlayLab) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011221158} (Adware.GamePlayLab) -> Quarantined and deleted successfully.
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 0
    (No malicious items detected)
    (end)
    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 9.0.8112.16457
    Run by Katie at 12:02:02 on 2013-01-17
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.61.1033.18.1996.408 [GMT 11:00]
    .
    AV: BullGuard Antivirus *Enabled/Updated* {C3CCAC61-52F7-A056-1860-6406566E2578}
    SP: BullGuard Antispyware *Enabled/Updated* {78AD4D85-74CD-AFD8-22D0-5F742DE96FC5}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    FW: BullGuard Firewall *Enabled* {FBF72D44-1898-A10E-333F-CD33A8BD6203}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Program Files\IDT\WDM\STacSV64.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\System32\SvcHost.exe -k BullGuard_Backup
    C:\Program Files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe
    C:\Windows\System32\SvcHost.exe -k BullGuard_Proxy
    C:\Windows\System32\SvcHost.exe -k BullGuard_Main
    C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe
    C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
    C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
    C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
    C:\Program Files (x86)\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\NETGEAR\WNA3100\WifiSvc.exe
    C:\Windows\System32\SvcHost.exe -k BullGuard
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    C:\Program Files (x86)\Google\Update\1.3.21.124\GoogleCrashHandler.exe
    C:\Program Files (x86)\Google\Update\1.3.21.124\GoogleCrashHandler64.exe
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\IDT\WDM\sttray64.exe
    C:\Program Files\BullGuard Ltd\BullGuard\BullGuard.exe
    C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
    C:\Program Files (x86)\Samsung\Kies\Kies.exe
    C:\Program Files (x86)\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
    C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe
    C:\Program Files\BullGuard Ltd\BullGuard\files32\spamfilter\LittleHook.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
    C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = about:blank
    mStart Page = about:blank
    uURLSearchHooks: SearchHook Class: {D8278076-BC68-4484-9233-6E7F1628B56C} -
    uURLSearchHooks: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - <orphaned>
    uURLSearchHooks: {687578b9-7132-4a7a-80e4-30ee31099e03} - <orphaned>
    uURLSearchHooks: {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - <orphaned>
    uURLSearchHooks: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - <orphaned>
    mWinlogon: Userinit = userinit.exe,
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Ask Shopping Toolbar: {46575635-2D53-4154-00A7-7A786E7484D7} -
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
    TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB: Ask Shopping Toolbar: {46575635-2D53-4154-00A7-7A786E7484D7} -
    uRun: [KiesPDLR] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
    uRun: [KiesPreload] C:\Program Files (x86)\Samsung\Kies\Kies.exe /preload
    mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    mRun: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
    mRun: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
    mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [ApnTBMon] "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe"
    mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    StartupFolder: C:\Users\Katie\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\INTERN~1.LNK - C:\Program Files (x86)\Internet Explorer\iexplore.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SERVIC~1.LNK - C:\Program Files (x86)\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    mPolicies-System: PromptOnSecureDesktop = dword:0
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
    IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
    IE: {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - C:\Program Files\BullGuard Ltd\BullGuard\Files32\Antiphishing\IE\BGAntiphishingIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
    TCP: NameServer = 61.9.133.193 61.9.134.49
    TCP: Interfaces\{53DF40D6-7EC5-4A51-861F-8F3544C80C29} : DHCPNameServer = 61.9.133.193 61.9.134.49
    TCP: Interfaces\{53DF40D6-7EC5-4A51-861F-8F3544C80C29}\24967605F6E646433383248314 : DHCPNameServer = 10.0.0.138
    TCP: Interfaces\{53DF40D6-7EC5-4A51-861F-8F3544C80C29}\9696234334936323072796D6162797 : DHCPNameServer = 10.1.1.1
    TCP: Interfaces\{53DF40D6-7EC5-4A51-861F-8F3544C80C29}\D69777962756C6563737 : DHCPNameServer = 10.1.1.1
    TCP: Interfaces\{53DF40D6-7EC5-4A51-861F-8F3544C80C29}\F407475737344433F5632643435363 : DHCPNameServer = 192.168.0.1
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    AppInit_DLLs= c:\PROGRA~1\BULLGU~1\BULLGU~1\Files32\BgAgent.dll BgGamingMonitor.dll
    SSODL: WebCheck - <orphaned>
    mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.52\Installer\setup.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
    x64-mStart Page = about:blank
    x64-BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\x64\IEBHO.dll
    x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
    x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
    x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
    x64-Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe
    x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
    x64-Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe" -boot
    x64-Run: [BullGuardUpdate2] c:\program files\bullguard ltd\bullguard\BullGuardUpdate2.exe
    x64-IE: {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - C:\Program Files\BullGuard Ltd\BullGuard\Antiphishing\IE\BGAntiphishingIE.dll
    x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
    x64-Notify: igfxcui - igfxdev.dll
    x64-SSODL: WebCheck - <orphaned>
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 SCMNdisP;General NDIS Protocol Driver;C:\Windows\System32\drivers\SCMNdisP.sys [2013-1-8 25312]
    R1 AFW;Agnitum Firewall Driver;C:\Windows\System32\drivers\afw.sys [2012-11-21 40544]
    R1 BdSpy;BdSpy;C:\Windows\System32\drivers\BdSpy.sys [2012-6-26 68208]
    R1 NovaShieldFilterDriver;NovaShieldFilterDriver;C:\Windows\System32\drivers\NSKernel.sys [2012-6-26 256072]
    R1 NovaShieldTDIDriver;NovaShieldTDIDriver;C:\Windows\System32\drivers\NSNetmon.sys [2012-6-26 25160]
    R2 APNMCP;Ask Update Service;C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe [2012-12-14 166600]
    R2 BsBackup;BullGuard backup service;C:\Windows\System32\SvcHost.exe -k BullGuard_Backup [2009-7-14 27136]
    R2 BsBhvScan;BullGuard Behavioural Detection;C:\Program Files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe [2012-11-28 366432]
    R2 BsFileScan;BullGuard on-access service;C:\Windows\System32\SvcHost.exe -k BullGuard [2009-7-14 27136]
    R2 BsFire;BullGuard firewall service;C:\Windows\System32\SvcHost.exe -k BullGuard [2009-7-14 27136]
    R2 BsMailProxy;BullGuard e-mail monitoring service;C:\Windows\System32\SvcHost.exe -k BullGuard_Proxy [2009-7-14 27136]
    R2 BsMain;BullGuard main service;C:\Windows\System32\SvcHost.exe -k BullGuard_Main [2009-7-14 27136]
    R2 BsScanner;BullGuard scanning service;C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe [2012-11-16 221536]
    R2 BsUpdate;BullGuard update service;C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe [2012-11-28 379232]
    R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-5-6 263496]
    R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
    R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
    R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-9-6 197536]
    R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]
    R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-9-23 13592]
    R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-10-29 2425960]
    R2 jhi_service;Intel(R) Identity Protection Technology Host Interface Service;C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe [2011-9-28 212944]
    R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-1-17 398184]
    R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-1-17 682344]
    R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-9-23 2656280]
    R2 WSWNA3100;WSWNA3100;C:\Program Files (x86)\NETGEAR\WNA3100\WifiSvc.exe [2013-1-8 285152]
    R3 afwcore;afwcore;C:\Windows\System32\drivers\afwcore.sys [2012-11-21 464480]
    R3 BdNet;BdNet;C:\Windows\System32\drivers\BdNet.sys [2012-10-4 34928]
    R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-29 31088]
    R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-5-11 317440]
    R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-1-17 24176]
    R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2011-9-23 1860672]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-12-25 565352]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 Leapfrog-USBLAN;Leapfrog-USBLAN;C:\Windows\System32\drivers\btblan.sys [2011-11-12 40320]
    S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-10-29 339048]
    S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-14 292864]
    S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-14 1485312]
    S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-14 740864]
    S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);C:\Windows\System32\drivers\ssadbus.sys [2012-7-23 157672]
    S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);C:\Windows\System32\drivers\ssadmdfl.sys [2012-7-23 16872]
    S3 ssadmdm;SAMSUNG Android USB Modem Drivers;C:\Windows\System32\drivers\ssadmdm.sys [2012-7-23 177640]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
    S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-12-26 1255736]
    S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-23 57184]
    .
    =============== Created Last 30 ================
    .
    2013-01-16 23:34:37 -------- d-----w- C:\Users\Katie\AppData\Roaming\Malwarebytes
    2013-01-16 23:34:24 -------- d-----w- C:\ProgramData\Malwarebytes
    2013-01-16 23:34:22 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2013-01-16 23:34:22 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2013-01-15 02:34:35 -------- d-----w- C:\ProgramData\AskPartnerNetwork
    2013-01-15 02:34:32 -------- d-----w- C:\Program Files (x86)\AskPartnerNetwork
    2013-01-15 02:33:33 -------- d-----w- C:\ProgramData\APN
    2013-01-15 02:05:04 -------- d-----w- C:\Users\Katie\AppData\Roaming\BullGuard
    2013-01-15 02:04:43 -------- d-----w- C:\ProgramData\BullGuard
    2013-01-15 02:02:16 -------- d-----w- C:\Program Files\Common Files\BullGuard Ltd
    2013-01-15 02:02:13 -------- d-----w- C:\Program Files\BullGuard Ltd
    2013-01-14 23:59:10 -------- d-----w- C:\ProgramData\clp
    2013-01-14 23:58:21 -------- d-----w- C:\Users\Katie\AppData\Roaming\Fighters
    2013-01-14 23:57:55 -------- d-----w- C:\ProgramData\Common Toolkit Suite
    2013-01-14 23:47:34 -------- d-----w- C:\ProgramData\Fighters
    2013-01-14 05:04:01 -------- d-----w- C:\Program Files\Enigma Software Group
    2013-01-14 05:02:01 -------- d-----w- C:\Windows\83B952C7F8F34CA3B4C533C85B24E478.TMP
    2013-01-14 05:01:56 -------- d-----w- C:\Program Files (x86)\Common Files\Wise Installation Wizard
    2013-01-14 04:47:02 750592 ----a-w- C:\Windows\System32\win32spl.dll
    2013-01-14 04:47:02 492032 ----a-w- C:\Windows\SysWow64\win32spl.dll
    2013-01-14 04:45:58 424448 ----a-w- C:\Windows\System32\KernelBase.dll
    2013-01-08 02:03:03 -------- d-----w- C:\Program Files (x86)\BigPond
    2013-01-08 01:59:42 53299 ----a-w- C:\Windows\SysWow64\pthreadVC.dll
    2013-01-08 01:59:42 281104 ----a-w- C:\Windows\SysWow64\wpcap.dll
    2013-01-08 01:59:42 25312 ----a-w- C:\Windows\System32\drivers\SCMNdisP.sys
    2013-01-08 01:59:41 96784 ----a-w- C:\Windows\SysWow64\Packet.dll
    2013-01-08 01:59:41 47632 ----a-w- C:\Windows\System32\drivers\npf.sys
    2013-01-08 01:59:39 -------- d-----w- C:\Program Files (x86)\NETGEAR
    2013-01-01 05:42:37 -------- d-----w- C:\Users\Katie\AppData\Roaming\FixBee
    2013-01-01 05:42:37 -------- d-----w- C:\ProgramData\FixBee
    2013-01-01 04:25:51 -------- d-----w- C:\Program Files (x86)\FixBee
    2013-01-01 04:25:50 -------- d-----w- C:\Program Files (x86)\SRToolbar
    2012-12-21 23:55:33 46080 ----a-w- C:\Windows\System32\atmlib.dll
    2012-12-21 23:55:33 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
    2012-12-21 23:55:32 367616 ----a-w- C:\Windows\System32\atmfd.dll
    2012-12-21 23:55:29 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
    .
    ==================== Find3M ====================
    .
    2013-01-14 05:23:53 74248 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2013-01-14 05:23:53 697864 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    2012-12-07 13:20:16 441856 ----a-w- C:\Windows\System32\Wpc.dll
    2012-12-07 13:15:31 2746368 ----a-w- C:\Windows\System32\gameux.dll
    2012-12-07 12:26:17 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll
    2012-12-07 12:20:43 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll
    2012-12-07 11:20:04 30720 ----a-w- C:\Windows\System32\usk.rs
    2012-12-07 11:20:03 43520 ----a-w- C:\Windows\System32\csrr.rs
    2012-12-07 11:20:03 23552 ----a-w- C:\Windows\System32\oflc.rs
    2012-12-07 11:20:01 45568 ----a-w- C:\Windows\System32\oflc-nz.rs
    2012-12-07 11:20:01 44544 ----a-w- C:\Windows\System32\pegibbfc.rs
    2012-12-07 11:20:01 20480 ----a-w- C:\Windows\System32\pegi-fi.rs
    2012-12-07 11:20:00 20480 ----a-w- C:\Windows\System32\pegi-pt.rs
    2012-12-07 11:19:59 20480 ----a-w- C:\Windows\System32\pegi.rs
    2012-12-07 11:19:58 46592 ----a-w- C:\Windows\System32\fpb.rs
    2012-12-07 11:19:57 40960 ----a-w- C:\Windows\System32\cob-au.rs
    2012-12-07 11:19:57 21504 ----a-w- C:\Windows\System32\grb.rs
    2012-12-07 11:19:57 15360 ----a-w- C:\Windows\System32\djctq.rs
    2012-12-07 11:19:56 55296 ----a-w- C:\Windows\System32\cero.rs
    2012-12-07 11:19:55 51712 ----a-w- C:\Windows\System32\esrb.rs
    2012-12-03 14:38:20 118256 ----a-w- C:\Windows\System32\BgGamingMonitor.dll
    2012-12-03 14:38:20 106896 ----a-w- C:\Windows\SysWow64\BgGamingMonitor.dll
    2012-11-30 05:45:35 362496 ----a-w- C:\Windows\System32\wow64win.dll
    2012-11-30 05:45:35 243200 ----a-w- C:\Windows\System32\wow64.dll
    2012-11-30 05:45:35 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
    2012-11-30 05:45:14 215040 ----a-w- C:\Windows\System32\winsrv.dll
    2012-11-30 05:43:12 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
    2012-11-30 04:54:00 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
    2012-11-30 04:53:59 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
    2012-11-30 03:23:48 338432 ----a-w- C:\Windows\System32\conhost.exe
    2012-11-30 02:44:06 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
    2012-11-30 02:44:04 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
    2012-11-30 02:44:04 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
    2012-11-30 02:44:03 2048 ----a-w- C:\Windows\SysWow64\user.exe
    2012-11-30 02:38:59 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
    2012-11-30 02:38:59 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
    2012-11-30 02:38:59 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
    2012-11-30 02:38:59 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
    2012-11-23 03:26:31 3149824 ----a-w- C:\Windows\System32\win32k.sys
    2012-11-23 03:13:57 68608 ----a-w- C:\Windows\System32\taskhost.exe
    2012-11-22 05:44:23 800768 ----a-w- C:\Windows\System32\usp10.dll
    2012-11-22 04:45:03 626688 ----a-w- C:\Windows\SysWow64\usp10.dll
    2012-11-20 13:11:38 464480 ----a-w- C:\Windows\System32\drivers\afwcore.sys
    2012-11-20 13:11:38 40544 ----a-w- C:\Windows\System32\drivers\afw.sys
    2012-11-20 05:48:49 307200 ----a-w- C:\Windows\System32\ncrypt.dll
    2012-11-20 04:51:09 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll
    2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll
    2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll
    2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
    2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll
    2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
    2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
    2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
    2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
    2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
    2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
    2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2012-11-09 05:45:09 2048 ----a-w- C:\Windows\System32\tzres.dll
    2012-11-09 04:42:49 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
    2012-11-06 00:20:00 1048376 ----a-w- C:\Windows\System32\SynCOM.dll
    2012-11-06 00:19:58 539960 ----a-w- C:\Windows\SysWow64\SynCOM.dll
    2012-11-06 00:19:24 461624 ----a-w- C:\Windows\System32\drivers\SynTP.sys
    2012-11-06 00:19:24 229176 ----a-w- C:\Windows\System32\SynTPAPI.dll
    2012-11-06 00:19:22 177976 ----a-w- C:\Windows\System32\SynTPCo14.dll
    2012-11-06 00:19:22 113976 ----a-w- C:\Windows\SysWow64\SynTPCOM.dll
    2012-11-02 05:59:11 478208 ----a-w- C:\Windows\System32\dpnet.dll
    2012-11-02 05:11:31 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll
    2012-11-01 05:43:42 2002432 ----a-w- C:\Windows\System32\msxml6.dll
    2012-11-01 05:43:42 1882624 ----a-w- C:\Windows\System32\msxml3.dll
    2012-11-01 04:47:54 1389568 ----a-w- C:\Windows\SysWow64\msxml6.dll
    2012-11-01 04:47:54 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
    2012-10-29 04:58:30 9887848 ----a-w- C:\Windows\SysWow64\RtsPStorIcon.dll
    2012-10-29 04:58:30 339048 ----a-w- C:\Windows\System32\drivers\RtsPStor.sys
    2012-10-24 16:12:26 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
    2012-10-24 16:12:26 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
    2012-10-24 11:29:54 63840 ----a-w- C:\Windows\System32\BGLsp.dll
    2012-10-24 11:29:40 54624 ----a-w- C:\Windows\SysWow64\BGLsp.dll
    .
    ============= FINISH: 12:03:28.97 ===============

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 24/12/2011 11:42:37 AM
    System Uptime: 17/01/2013 9:40:46 AM (3 hours ago)
    .
    Motherboard: Hewlett-Packard | | 166F
    Processor: Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz | CPU1 | 990/1333mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 279 GiB total, 206.339 GiB free.
    D: is FIXED (NTFS) - 15 GiB total, 1.677 GiB free.
    E: is FIXED (FAT32) - 4 GiB total, 1.078 GiB free.
    F: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP190: 3/01/2013 6:09:33 PM - Scheduled Checkpoint
    RP191: 8/01/2013 12:59:07 PM - Installed NETGEAR WNA3100 wireless USB 2.0 adapter
    RP192: 8/01/2013 1:01:22 PM - Device Driver Package Install: NETGEAR Inc. Network Protocol
    RP193: 8/01/2013 1:02:23 PM - Device Driver Package Install: NETGEAR Inc. Network adapters
    RP194: 14/01/2013 4:02:09 PM - Installed SpyHunter
    RP195: 15/01/2013 10:24:30 AM - Windows Update
    RP196: 15/01/2013 10:55:05 AM - Removed SpyHunter
    RP197: 15/01/2013 10:57:24 AM - Installed Fighters.
    RP198: 17/01/2013 8:55:46 AM - Windows Update
    .
    ==== Installed Programs ======================
    .
    Adobe AIR
    Adobe Community Help
    Adobe Download Assistant
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader X (10.1.4) MUI
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Ask Shopping Toolbar
    AuthenTec TrueAPI
    BigPond Broadband Cable
    Bonjour
    BullGuard
    Compatibility Pack for the 2007 Office system
    Coupon Printer for Windows
    CyberLink YouCam
    D3DX10
    ESU for Microsoft Windows 7 SP1
    Evernote v. 4.2.3
    FrostWire 5.5.1
    Google Chrome
    Google Earth
    Google Toolbar for Internet Explorer
    Google Update Helper
    Graboid Video 3.58 Setup
    Hewlett-Packard ACLM.NET v1.2.1.1
    Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)
    HP Auto
    HP Client Services
    HP Customer Experience Enhancements
    HP Deskjet 1050 J410 series Basic Device Software
    HP Deskjet 2050 J510 series Basic Device Software
    HP Deskjet 2050 J510 series Help
    HP Deskjet 2050 J510 series Product Improvement Study
    HP Documentation
    HP Launch Box
    HP On Screen Display
    HP Photo Creations
    HP Power Manager
    HP Quick Launch
    HP QuickWeb
    HP Setup
    HP Setup Manager
    HP SimplePass PE 2011
    HP Software Framework
    HP Update
    iCloud
    IDT Audio
    Intel(R) Control Center
    Intel(R) Identity Protection Technology 1.2.22.0
    Intel(R) Management Engine Components
    Intel(R) Processor Graphics
    Intel(R) Rapid Storage Technology
    iTunes
    J2SE Runtime Environment 5.0
    Java Auto Updater
    Java(TM) 6 Update 37
    Junk Mail filter update
    Malwarebytes Anti-Malware version 1.70.0.1100
    Mesh Runtime
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Office File Validation Add-In
    Microsoft Office Outlook 2003 with Business Contact Manager Update
    Microsoft Office Outlook Connector
    Microsoft Office Professional Edition 2003
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft SQL Server Desktop Engine (MICROSOFTSMLBIZ)
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft_VC80_ATL_x86
    Microsoft_VC80_ATL_x86_x64
    Microsoft_VC80_CRT_x86
    Microsoft_VC80_CRT_x86_x64
    Microsoft_VC80_MFC_x86
    Microsoft_VC80_MFC_x86_x64
    Microsoft_VC80_MFCLOC_x86
    Microsoft_VC80_MFCLOC_x86_x64
    Microsoft_VC90_ATL_x86
    Microsoft_VC90_ATL_x86_x64
    Microsoft_VC90_CRT_x86
    Microsoft_VC90_CRT_x86_x64
    Microsoft_VC90_MFC_x86
    Microsoft_VC90_MFC_x86_x64
    Microsoft_VC90_MFCLOC_x86
    Microsoft_VC90_MFCLOC_x86_x64
    MSVCRT
    MSVCRT_amd64
    NETGEAR WNA3100 wireless USB 2.0 adapter
    QuickTime
    Ralink RT5390 802.11b/g/n WiFi Adapter
    Realtek Ethernet Controller Driver
    Realtek PCIE Card Reader
    Recovery Manager
    Samsung Kies
    SAMSUNG USB Driver for Mobile Phones
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Synaptics Pointing Device Driver
    Unity Web Player
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    VIP Access SDK (1.1.0.4)
    Windows Driver Package - Atheros Communications Inc. (arusb_lhx) Net (09/25/2008 3.1.0.101)
    Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)
    Windows Driver Package - NETGEAR Inc. (RTL8187) Net (12/01/2006 6.1258.1201.2006)
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Language Selector
    Windows Live Mail
    Windows Live Mesh
    Windows Live Mesh ActiveX Control for Remote Connections
    Windows Live Messenger
    Windows Live MIME IFilter
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live Remote Client
    Windows Live Remote Client Resources
    Windows Live Remote Service
    Windows Live Remote Service Resources
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    .
    ==== Event Viewer Messages From Past Week ========
    .
    17/01/2013 9:17:24 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the W32Time service.
    17/01/2013 9:16:50 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the hpqwmiex service.
    17/01/2013 8:55:01 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WSWNA3100 service.
    17/01/2013 8:55:01 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VaultSvc service.
    16/01/2013 1:53:32 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
    15/01/2013 3:29:14 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BsMailProxy service.
    15/01/2013 11:19:13 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BsFileScan service.
    14/01/2013 9:03:53 PM, Error: Schannel [36887] - The following fatal alert was received: 80.
    .
    ==== End Of File ===========================
  2. Broni

    Broni Malware Annihilator Posts: 45,317   +243

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ==========================

    • Download RogueKiller on the desktop
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

    =========================

    Download Malwarebytes Anti-Rootkit (MBAR) from HERE
    • Unzip downloaded file.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
  3. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    Hello thankyou for taking the time to help :)
    Okay it didnt require me to clean up in the malware one which im guessing is a good thing so here are all the reports

    RogueKiller V8.4.3 [Jan 10 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website : http://tigzy.geekstogo.com/roguekiller.php
    Blog : http://tigzyrk.blogspot.com/
    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : Katie [Admin rights]
    Mode : Scan -- Date : 01/17/2013 12:33:18
    ¤¤¤ Bad processes : 0 ¤¤¤
    ¤¤¤ Registry Entries : 2 ¤¤¤
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
    ¤¤¤ Particular Files / Folders: ¤¤¤
    ¤¤¤ Driver : [NOT LOADED] ¤¤¤
    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts

    ¤¤¤ MBR Check: ¤¤¤
    +++++ PhysicalDrive0: ST320LT020-9YG142 +++++
    --- User ---
    [MBR] 30e23b90cf360ca22bf6e35daad6406a
    [BSP] 819d21ee22173c82e2eb2792464511d6 : Windows 7/8 MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 285469 Mo
    2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 585050112 | Size: 15512 Mo
    3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 616818688 | Size: 4063 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!
    Finished : << RKreport[1]_S_01172013_02d1233.txt >>
    RKreport[1]_S_01172013_02d1233.txt


    RogueKiller V8.4.3 [Jan 10 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website : http://tigzy.geekstogo.com/roguekiller.php
    Blog : http://tigzyrk.blogspot.com/
    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : Katie [Admin rights]
    Mode : Remove -- Date : 01/17/2013 12:34:04
    ¤¤¤ Bad processes : 0 ¤¤¤
    ¤¤¤ Registry Entries : 2 ¤¤¤
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
    ¤¤¤ Particular Files / Folders: ¤¤¤
    ¤¤¤ Driver : [NOT LOADED] ¤¤¤
    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts

    ¤¤¤ MBR Check: ¤¤¤
    +++++ PhysicalDrive0: ST320LT020-9YG142 +++++
    --- User ---
    [MBR] 30e23b90cf360ca22bf6e35daad6406a
    [BSP] 819d21ee22173c82e2eb2792464511d6 : Windows 7/8 MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 285469 Mo
    2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 585050112 | Size: 15512 Mo
    3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 616818688 | Size: 4063 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!
    Finished : << RKreport[2]_D_01172013_02d1234.txt >>
    RKreport[1]_S_01172013_02d1233.txt ; RKreport[2]_D_01172013_02d1234.txt

    Malwarebytes Anti-Rootkit BETA 1.01.0.1016
    www.malwarebytes.org
    Database version: v2013.01.17.01
    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Katie :: KATIE-HP [administrator]
    17/01/2013 12:51:04 PM
    mbar-log-2013-01-17 (12-51-04).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
    Scan options disabled:
    Objects scanned: 31006
    Time elapsed: 13 minute(s), 22 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 0
    (No malicious items detected)
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 0
    (No malicious items detected)
    (end)

    ---------------------------------------
    Malwarebytes Anti-Rootkit BETA 1.01.0.1016
    (c) Malwarebytes Corporation 2011-2012
    OS version: 6.1.7601 Windows 7 Service Pack 1 x64
    Account is Administrative
    Internet Explorer version: 9.0.8112.16421
    Java version: 1.6.0_37
    File system is: NTFS
    Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED
    CPU speed: 2.195000 GHz
    Memory total: 2092810240, free: 622866432
    ------------ Kernel report ------------
    01/17/2013 12:37:07
    ------------ Loaded modules -----------
    \SystemRoot\system32\ntoskrnl.exe
    \SystemRoot\system32\hal.dll
    \SystemRoot\system32\kdcom.dll
    \SystemRoot\system32\mcupdate_GenuineIntel.dll
    \SystemRoot\system32\PSHED.dll
    \SystemRoot\system32\CLFS.SYS
    \SystemRoot\system32\CI.dll
    \SystemRoot\system32\drivers\Wdf01000.sys
    \SystemRoot\system32\drivers\WDFLDR.SYS
    \SystemRoot\system32\drivers\ACPI.sys
    \SystemRoot\system32\drivers\WMILIB.SYS
    \SystemRoot\system32\drivers\msisadrv.sys
    \SystemRoot\system32\drivers\pci.sys
    \SystemRoot\system32\drivers\vdrvroot.sys
    \SystemRoot\System32\drivers\partmgr.sys
    \SystemRoot\system32\drivers\compbatt.sys
    \SystemRoot\system32\drivers\BATTC.SYS
    \SystemRoot\system32\drivers\volmgr.sys
    \SystemRoot\System32\drivers\volmgrx.sys
    \SystemRoot\System32\drivers\mountmgr.sys
    \SystemRoot\system32\DRIVERS\iaStor.sys
    \SystemRoot\system32\drivers\atapi.sys
    \SystemRoot\system32\drivers\ataport.SYS
    \SystemRoot\system32\drivers\msahci.sys
    \SystemRoot\system32\drivers\PCIIDEX.SYS
    \SystemRoot\system32\drivers\amdxata.sys
    \SystemRoot\system32\drivers\fltmgr.sys
    \SystemRoot\system32\drivers\fileinfo.sys
    \SystemRoot\System32\Drivers\Ntfs.sys
    \SystemRoot\System32\Drivers\msrpc.sys
    \SystemRoot\System32\Drivers\ksecdd.sys
    \SystemRoot\System32\Drivers\cng.sys
    \SystemRoot\System32\drivers\pcw.sys
    \SystemRoot\System32\Drivers\Fs_Rec.sys
    \SystemRoot\system32\drivers\ndis.sys
    \SystemRoot\system32\drivers\NETIO.SYS
    \SystemRoot\System32\Drivers\ksecpkg.sys
    \SystemRoot\System32\drivers\tcpip.sys
    \SystemRoot\System32\drivers\fwpkclnt.sys
    \SystemRoot\system32\DRIVERS\scmndisp.sys
    \SystemRoot\system32\drivers\volsnap.sys
    \SystemRoot\System32\Drivers\spldr.sys
    \SystemRoot\System32\drivers\rdyboost.sys
    \SystemRoot\System32\Drivers\mup.sys
    \SystemRoot\System32\drivers\hwpolicy.sys
    \SystemRoot\System32\DRIVERS\fvevol.sys
    \SystemRoot\system32\drivers\disk.sys
    \SystemRoot\system32\drivers\CLASSPNP.SYS
    \SystemRoot\system32\DRIVERS\cdrom.sys
    \SystemRoot\system32\drivers\BdSpy.sys
    \SystemRoot\system32\DRIVERS\NSKernel.sys
    \SystemRoot\System32\Drivers\Null.SYS
    \SystemRoot\System32\Drivers\Beep.SYS
    \SystemRoot\System32\drivers\vga.sys
    \SystemRoot\System32\drivers\VIDEOPRT.SYS
    \SystemRoot\System32\drivers\watchdog.sys
    \SystemRoot\System32\DRIVERS\RDPCDD.sys
    \SystemRoot\system32\drivers\rdpencdd.sys
    \SystemRoot\system32\drivers\rdprefmp.sys
    \SystemRoot\System32\Drivers\Msfs.SYS
    \SystemRoot\System32\Drivers\Npfs.SYS
    \SystemRoot\system32\DRIVERS\tdx.sys
    \SystemRoot\system32\DRIVERS\TDI.SYS
    \SystemRoot\system32\DRIVERS\NSNetmon.sys
    \SystemRoot\system32\drivers\afd.sys
    \SystemRoot\System32\DRIVERS\netbt.sys
    \SystemRoot\system32\DRIVERS\wfplwf.sys
    \SystemRoot\system32\DRIVERS\pacer.sys
    \SystemRoot\system32\DRIVERS\vwififlt.sys
    \SystemRoot\system32\DRIVERS\afw.sys
    \SystemRoot\system32\DRIVERS\afwcore.sys
    \SystemRoot\system32\DRIVERS\netbios.sys
    \SystemRoot\system32\DRIVERS\wanarp.sys
    \SystemRoot\system32\drivers\termdd.sys
    \SystemRoot\system32\DRIVERS\rdbss.sys
    \SystemRoot\system32\drivers\nsiproxy.sys
    \SystemRoot\system32\drivers\mssmbios.sys
    \SystemRoot\System32\drivers\discache.sys
    \SystemRoot\System32\Drivers\dfsc.sys
    \SystemRoot\system32\drivers\blbdrive.sys
    \SystemRoot\system32\DRIVERS\tunnel.sys
    \SystemRoot\system32\drivers\CmBatt.sys
    \SystemRoot\system32\DRIVERS\igdkmd64.sys
    \SystemRoot\System32\Drivers\fastfat.SYS
    \SystemRoot\System32\drivers\dxgkrnl.sys
    \SystemRoot\System32\drivers\dxgmms1.sys
    \SystemRoot\system32\DRIVERS\HECIx64.sys
    \SystemRoot\system32\DRIVERS\usbehci.sys
    \SystemRoot\system32\DRIVERS\USBPORT.SYS
    \SystemRoot\system32\DRIVERS\HDAudBus.sys
    \SystemRoot\system32\DRIVERS\netr28x.sys
    \SystemRoot\system32\DRIVERS\vwifibus.sys
    \SystemRoot\system32\DRIVERS\Rt64win7.sys
    \SystemRoot\system32\DRIVERS\i8042prt.sys
    \SystemRoot\system32\DRIVERS\SynTP.sys
    \SystemRoot\system32\DRIVERS\USBD.SYS
    \SystemRoot\system32\DRIVERS\kbdclass.sys
    \SystemRoot\system32\DRIVERS\mouclass.sys
    \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
    \SystemRoot\system32\drivers\wmiacpi.sys
    \SystemRoot\system32\DRIVERS\intelppm.sys
    \SystemRoot\system32\drivers\CompositeBus.sys
    \SystemRoot\system32\DRIVERS\clwvd.sys
    \SystemRoot\system32\DRIVERS\ks.sys
    \SystemRoot\system32\drivers\ksthunk.sys
    \SystemRoot\system32\DRIVERS\AgileVpn.sys
    \SystemRoot\system32\DRIVERS\rasl2tp.sys
    \SystemRoot\system32\DRIVERS\ndistapi.sys
    \SystemRoot\system32\DRIVERS\ndiswan.sys
    \SystemRoot\system32\DRIVERS\raspppoe.sys
    \SystemRoot\system32\DRIVERS\raspptp.sys
    \SystemRoot\system32\DRIVERS\rassstp.sys
    \SystemRoot\system32\drivers\swenum.sys
    \SystemRoot\system32\DRIVERS\umbus.sys
    \SystemRoot\system32\DRIVERS\usbhub.sys
    \SystemRoot\System32\Drivers\NDProxy.SYS
    \SystemRoot\system32\DRIVERS\stwrt64.sys
    \SystemRoot\system32\DRIVERS\portcls.sys
    \SystemRoot\system32\DRIVERS\drmk.sys
    \SystemRoot\system32\DRIVERS\IntcDAud.sys
    \SystemRoot\System32\Drivers\crashdmp.sys
    \SystemRoot\System32\Drivers\dump_iaStor.sys
    \SystemRoot\System32\Drivers\dump_dumpfve.sys
    \SystemRoot\System32\win32k.sys
    \SystemRoot\System32\drivers\Dxapi.sys
    \SystemRoot\system32\DRIVERS\hidusb.sys
    \SystemRoot\system32\DRIVERS\HIDCLASS.SYS
    \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
    \SystemRoot\system32\DRIVERS\mouhid.sys
    \SystemRoot\system32\DRIVERS\usbccgp.sys
    \SystemRoot\System32\Drivers\usbvideo.sys
    \SystemRoot\system32\DRIVERS\monitor.sys
    \SystemRoot\System32\TSDDD.dll
    \SystemRoot\System32\cdd.dll
    \SystemRoot\System32\ATMFD.DLL
    \SystemRoot\system32\drivers\luafv.sys
    \SystemRoot\system32\DRIVERS\lltdio.sys
    \SystemRoot\system32\DRIVERS\nwifi.sys
    \SystemRoot\system32\DRIVERS\ndisuio.sys
    \SystemRoot\system32\DRIVERS\rspndr.sys
    \SystemRoot\system32\drivers\HTTP.sys
    \SystemRoot\system32\DRIVERS\bowser.sys
    \SystemRoot\System32\drivers\mpsdrv.sys
    \SystemRoot\system32\DRIVERS\mrxsmb.sys
    \SystemRoot\system32\DRIVERS\mrxsmb10.sys
    \SystemRoot\system32\DRIVERS\mrxsmb20.sys
    \SystemRoot\system32\drivers\peauth.sys
    \SystemRoot\System32\DRIVERS\srvnet.sys
    \SystemRoot\System32\drivers\tcpipreg.sys
    \SystemRoot\System32\DRIVERS\srv2.sys
    \SystemRoot\system32\DRIVERS\Trufos.sys
    \SystemRoot\System32\DRIVERS\srv.sys
    \SystemRoot\system32\drivers\BdNet.sys
    \SystemRoot\system32\drivers\WudfPf.sys
    \??\C:\Windows\system32\drivers\mbam.sys
    \??\C:\Windows\system32\drivers\mbamchameleon.sys
    \??\C:\Windows\system32\drivers\mbamswissarmy.sys
    \Windows\System32\ntdll.dll
    \Windows\System32\smss.exe
    \Windows\System32\apisetschema.dll
    \Windows\System32\autochk.exe
    \Windows\System32\ws2_32.dll
    \Windows\System32\advapi32.dll
    \Windows\System32\normaliz.dll
    \Windows\System32\shell32.dll
    \Windows\System32\nsi.dll
    \Windows\System32\imagehlp.dll
    \Windows\System32\user32.dll
    \Windows\System32\imm32.dll
    \Windows\System32\ole32.dll
    \Windows\System32\msctf.dll
    \Windows\System32\msvcrt.dll
    \Windows\System32\lpk.dll
    \Windows\System32\shlwapi.dll
    \Windows\System32\setupapi.dll
    \Windows\System32\gdi32.dll
    \Windows\System32\wininet.dll
    \Windows\System32\usp10.dll
    \Windows\System32\clbcatq.dll
    \Windows\System32\kernel32.dll
    \Windows\System32\oleaut32.dll
    \Windows\System32\iertutil.dll
    \Windows\System32\difxapi.dll
    \Windows\System32\urlmon.dll
    \Windows\System32\comdlg32.dll
    \Windows\System32\sechost.dll
    \Windows\System32\Wldap32.dll
    \Windows\System32\psapi.dll
    \Windows\System32\rpcrt4.dll
    \Windows\System32\comctl32.dll
    \Windows\System32\crypt32.dll
    \Windows\System32\devobj.dll
    \Windows\System32\KernelBase.dll
    \Windows\System32\wintrust.dll
    \Windows\System32\cfgmgr32.dll
    \Windows\System32\msasn1.dll
    \Windows\SysWOW64\normaliz.dll
    ----------- End -----------
    <<<1>>>
    Upper Device Name: \Device\Harddisk0\DR0
    Upper Device Object: 0xfffffa800636e060
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\Ide\IAAStorageDevice-1\
    Lower Device Object: 0xfffffa8003c04050
    Lower Device Driver Name: \Driver\iaStor\
    Driver name found: iaStor
    Initialization returned 0x0
    Load Function returned 0x0
    Downloaded database version: v2013.01.17.01
    Initializing...
    Done!
    <<<2>>>
    Device number: 0, partition: 2
    Physical Sector Size: 512
    Drive: 0, DevicePointer: 0xfffffa800636e060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    --------- Disk Stack ------
    DevicePointer: 0xfffffa80062249d0, DeviceName: Unknown, DriverName: \Driver\partmgr\
    DevicePointer: 0xfffffa800636e060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    DevicePointer: 0xfffffa8003c04050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
    ------------ End ----------
    Upper DeviceData: 0xfffff8a001a18790, 0xfffffa800636e060, 0xfffffa800a69f450
    Lower DeviceData: 0xfffff8a00a52e910, 0xfffffa8003c04050, 0xfffffa80089ede40
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    Scanning directory: C:\Windows\system32\drivers...
    Done!
    Drive 0
    Scanning MBR on drive 0...
    Inspecting partition table:
    MBR Signature: 55AA
    Disk Signature: 7C9631CA
    Partition information:
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048 Numsec = 407552
    Partition file system is NTFS
    Partition is bootable
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 409600 Numsec = 584640512
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 585050112 Numsec = 31768576
    Partition 3 type is Other (0xc)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 616818688 Numsec = 8321712
    Disk Size: 320072933376 bytes
    Sector size: 512 bytes
    Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
    Done!
    Performing system, memory and registry scan...
    Done!
    Scan finished
    =======================================
  4. Broni

    Broni Malware Annihilator Posts: 45,317   +243

    Create new restore point before proceeding with the next step....
    How to:
    - Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
    - Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
    - Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
    - XP: http://support.microsoft.com/kb/948247

    ==========================

    Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      If the connection is not there use restore point you created prior to running Combofix.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try the following...

    Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Download Rkill (courtesy of BleepingComputer.com) to your desktop.
    There are 2 different versions. If one of them won't run then download and try to run the other one.
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
    iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

    Restart computer in safe mode

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    When the scan is done Notepad will open with rKill.txt log.
    NOTE. rKill.txt log will also be present on your desktop.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
  5. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    So ontop of disabling my regular antivirus do I need to also disable any of the programs you asked me to install too? also I couldnt find how to disable my bullguard anti virus
  6. Broni

    Broni Malware Annihilator Posts: 45,317   +243

    Just BullGuard.

    • Disable BullGuard's firewall and antivirus from BullGuard's Console.
    • Double-click the BullGuard icon in your system tray (bottom right corner, just next to the clock).
    • Click on Antivirus sectionon the left pane
    • Click on Protection tab > Disable Antivirus option (click Turn it off)
  7. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    Here is the report, since starting these instructions my computer seems to be running slow is this normal? and will it return back to normal apon completion?
  8. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    ComboFix 13-01-16.01 - Katie 17/01/2013 13:24:49.1.4 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.61.1033.18.1996.716 [GMT 11:00]
    Running from: c:\users\Katie\Desktop\ComboFix.exe
    AV: BullGuard Antivirus *Disabled/Outdated* {C3CCAC61-52F7-A056-1860-6406566E2578}
    FW: BullGuard Firewall *Disabled* {FBF72D44-1898-A10E-333F-CD33A8BD6203}
    SP: BullGuard Antispyware *Disabled/Outdated* {78AD4D85-74CD-AFD8-22D0-5F742DE96FC5}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\users\Katie\AppData\Local\Temp\99cab429-f99d-4f69-9d04-113ad532bd0f\CliSecureRT.dll
    c:\users\Katie\AppData\Roaming\JomCap.dll
    c:\users\Katie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Internet Explorer.lnk
    c:\windows\SysWow64\muzapp.exe
    c:\windows\SysWow64\Packet.dll
    c:\windows\SysWow64\pthreadVC.dll
    c:\windows\SysWow64\System32\MASetupCleaner.exe
    c:\windows\SysWow64\System32\muzapp.exe
    c:\windows\SysWow64\URTTemp
    c:\windows\SysWow64\URTTemp\regtlib.exe
    c:\windows\SysWow64\wpcap.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    -------\Service_NPF
    .
    .
    ((((((((((((((((((((((((( Files Created from 2012-12-17 to 2013-01-17 )))))))))))))))))))))))))))))))
    .
    .
    2013-01-17 02:42 . 2013-01-17 02:42 -------- d-----w- c:\users\Default\AppData\Local\temp
    2013-01-16 23:34 . 2013-01-16 23:34 -------- d-----w- c:\users\Katie\AppData\Roaming\Malwarebytes
    2013-01-16 23:34 . 2013-01-16 23:34 -------- d-----w- c:\programdata\Malwarebytes
    2013-01-16 23:34 . 2013-01-16 23:34 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
    2013-01-16 23:34 . 2012-12-14 05:49 24176 ----a-w- c:\windows\system32\drivers\mbam.sys
    2013-01-15 02:34 . 2013-01-15 02:34 -------- d-----w- c:\programdata\AskPartnerNetwork
    2013-01-15 02:34 . 2013-01-15 02:34 -------- d-----w- c:\program files (x86)\AskPartnerNetwork
    2013-01-15 02:33 . 2013-01-15 02:33 -------- d-----w- c:\programdata\APN
    2013-01-15 02:05 . 2013-01-16 23:22 -------- d-----w- c:\users\Katie\AppData\Roaming\BullGuard
    2013-01-15 02:04 . 2013-01-17 02:45 -------- d-----w- c:\programdata\BullGuard
    2013-01-15 02:02 . 2013-01-15 02:02 -------- d-----w- c:\program files\Common Files\BullGuard Ltd
    2013-01-15 02:02 . 2013-01-15 02:02 -------- d-----w- c:\program files\BullGuard Ltd
    2013-01-14 23:59 . 2013-01-15 00:30 -------- d-----w- c:\programdata\clp
    2013-01-14 23:58 . 2013-01-14 23:59 -------- d-----w- c:\users\Katie\AppData\Roaming\Fighters
    2013-01-14 23:57 . 2013-01-14 23:57 -------- d-----w- c:\programdata\Common Toolkit Suite
    2013-01-14 23:47 . 2013-01-15 01:01 -------- d-----w- c:\programdata\Fighters
    2013-01-14 05:04 . 2013-01-14 05:04 -------- d-----w- c:\program files\Enigma Software Group
    2013-01-14 05:02 . 2013-01-14 23:57 -------- d-----w- c:\windows\83B952C7F8F34CA3B4C533C85B24E478.TMP
    2013-01-14 05:01 . 2013-01-14 05:01 -------- d-----w- c:\program files (x86)\Common Files\Wise Installation Wizard
    2013-01-14 04:47 . 2012-11-09 05:45 750592 ----a-w- c:\windows\system32\win32spl.dll
    2013-01-14 04:47 . 2012-11-09 04:43 492032 ----a-w- c:\windows\SysWow64\win32spl.dll
    2013-01-14 04:45 . 2012-11-30 05:41 424448 ----a-w- c:\windows\system32\KernelBase.dll
    2013-01-08 02:03 . 2013-01-08 02:03 -------- d-----w- c:\program files (x86)\BigPond
    2013-01-08 01:59 . 2007-01-19 07:24 25312 ----a-w- c:\windows\system32\drivers\SCMNdisP.sys
    2013-01-08 01:59 . 2010-02-03 00:21 47632 ----a-w- c:\windows\system32\drivers\npf.sys
    2013-01-08 01:59 . 2013-01-08 01:59 -------- d-----w- c:\program files (x86)\NETGEAR
    2013-01-01 05:42 . 2013-01-14 23:45 -------- d-----w- c:\users\Katie\AppData\Roaming\FixBee
    2013-01-01 05:42 . 2013-01-14 23:45 -------- d-----w- c:\programdata\FixBee
    2013-01-01 04:25 . 2013-01-14 23:46 -------- d-----w- c:\program files (x86)\FixBee
    2013-01-01 04:25 . 2013-01-01 04:25 -------- d-----w- c:\program files (x86)\SRToolbar
    2012-12-21 23:55 . 2012-12-16 17:11 46080 ----a-w- c:\windows\system32\atmlib.dll
    2012-12-21 23:55 . 2012-12-16 14:13 34304 ----a-w- c:\windows\SysWow64\atmlib.dll
    2012-12-21 23:55 . 2012-12-16 14:45 367616 ----a-w- c:\windows\system32\atmfd.dll
    2012-12-21 23:55 . 2012-12-16 14:13 295424 ----a-w- c:\windows\SysWow64\atmfd.dll
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2013-01-14 23:31 . 2011-12-31 02:10 67599240 ----a-w- c:\windows\system32\MRT.exe
    2013-01-14 05:23 . 2012-04-15 10:36 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
    2013-01-14 05:23 . 2011-07-16 21:01 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2013-01-14 04:22 . 2011-12-25 10:56 48648 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\Markup.dll
    2013-01-14 04:22 . 2012-01-25 02:15 336208 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-2\SpotlightResources.dll
    2012-12-03 14:38 . 2012-12-03 14:38 118256 ----a-w- c:\windows\system32\BgGamingMonitor.dll
    2012-12-03 14:38 . 2012-12-03 14:38 106896 ----a-w- c:\windows\SysWow64\BgGamingMonitor.dll
    2012-11-30 04:45 . 2013-01-14 04:45 44032 ----a-w- c:\windows\apppatch\acwow64.dll
    2012-11-23 02:52 . 2012-01-25 02:16 48648 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup-2\Markup.dll
    2012-11-23 02:52 . 2011-12-25 10:56 336208 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
    2012-11-20 13:11 . 2012-11-20 13:11 464480 ----a-w- c:\windows\system32\drivers\afwcore.sys
    2012-11-20 13:11 . 2012-11-20 13:11 40544 ----a-w- c:\windows\system32\drivers\afw.sys
    2012-11-14 07:06 . 2012-12-12 21:59 17811968 ----a-w- c:\windows\system32\mshtml.dll
    2012-11-14 06:32 . 2012-12-12 21:59 10925568 ----a-w- c:\windows\system32\ieframe.dll
    2012-11-14 06:11 . 2012-12-12 21:59 2312704 ----a-w- c:\windows\system32\jscript9.dll
    2012-11-14 06:04 . 2012-12-12 21:59 1346048 ----a-w- c:\windows\system32\urlmon.dll
    2012-11-14 06:04 . 2012-12-12 21:59 1392128 ----a-w- c:\windows\system32\wininet.dll
    2012-11-14 06:02 . 2012-12-12 21:59 1494528 ----a-w- c:\windows\system32\inetcpl.cpl
    2012-11-14 06:02 . 2012-12-12 21:59 237056 ----a-w- c:\windows\system32\url.dll
    2012-11-14 05:59 . 2012-12-12 21:59 85504 ----a-w- c:\windows\system32\jsproxy.dll
    2012-11-14 05:58 . 2012-12-12 21:59 816640 ----a-w- c:\windows\system32\jscript.dll
    2012-11-14 05:57 . 2012-12-12 21:59 599040 ----a-w- c:\windows\system32\vbscript.dll
    2012-11-14 05:57 . 2012-12-12 21:59 173056 ----a-w- c:\windows\system32\ieUnatt.exe
    2012-11-14 05:55 . 2012-12-12 21:59 2144768 ----a-w- c:\windows\system32\iertutil.dll
    2012-11-14 05:55 . 2012-12-12 21:59 729088 ----a-w- c:\windows\system32\msfeeds.dll
    2012-11-14 05:53 . 2012-12-12 21:59 96768 ----a-w- c:\windows\system32\mshtmled.dll
    2012-11-14 05:52 . 2012-12-12 21:59 2382848 ----a-w- c:\windows\system32\mshtml.tlb
    2012-11-14 05:46 . 2012-12-12 21:59 248320 ----a-w- c:\windows\system32\ieui.dll
    2012-11-14 02:09 . 2012-12-12 21:59 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll
    2012-11-14 01:58 . 2012-12-12 21:59 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl
    2012-11-14 01:57 . 2012-12-12 21:59 1129472 ----a-w- c:\windows\SysWow64\wininet.dll
    2012-11-14 01:49 . 2012-12-12 21:59 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe
    2012-11-14 01:48 . 2012-12-12 21:59 420864 ----a-w- c:\windows\SysWow64\vbscript.dll
    2012-11-14 01:44 . 2012-12-12 21:59 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
    2012-11-09 05:45 . 2012-12-12 01:46 2048 ----a-w- c:\windows\system32\tzres.dll
    2012-11-09 04:42 . 2012-12-12 01:46 2048 ----a-w- c:\windows\SysWow64\tzres.dll
    2012-11-06 00:20 . 2011-06-10 02:17 1048376 ----a-w- c:\windows\system32\SynCOM.dll
    2012-11-06 00:19 . 2012-11-06 00:19 539960 ----a-w- c:\windows\SysWow64\SynCOM.dll
    2012-11-06 00:19 . 2012-11-06 00:19 461624 ----a-w- c:\windows\system32\drivers\SynTP.sys
    2012-11-06 00:19 . 2012-11-06 00:19 229176 ----a-w- c:\windows\system32\SynTPAPI.dll
    2012-11-06 00:19 . 2012-11-06 00:19 177976 ----a-w- c:\windows\system32\SynTPCo14.dll
    2012-11-06 00:19 . 2012-11-06 00:19 113976 ----a-w- c:\windows\SysWow64\SynTPCOM.dll
    2012-11-02 05:59 . 2012-12-12 01:45 478208 ----a-w- c:\windows\system32\dpnet.dll
    2012-11-02 05:11 . 2012-12-12 01:45 376832 ----a-w- c:\windows\SysWow64\dpnet.dll
    2012-10-29 04:58 . 2012-10-29 04:59 9887848 ----a-w- c:\windows\SysWow64\RtsPStorIcon.dll
    2012-10-29 04:58 . 2012-10-29 04:59 339048 ----a-w- c:\windows\system32\drivers\RtsPStor.sys
    2012-10-24 16:12 . 2012-10-24 16:12 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx
    2012-10-24 16:12 . 2012-10-24 16:12 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts
    2012-10-24 11:29 . 2012-10-24 11:29 63840 ----a-w- c:\windows\system32\BGLsp.dll
    2012-10-24 11:29 . 2012-10-24 11:29 54624 ----a-w- c:\windows\SysWow64\BGLsp.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
    "{D8278076-BC68-4484-9233-6E7F1628B56C}"= "c:\program files (x86)\AskPartnerNetwork\Toolbar\searchhook.dll" [2012-12-14 130248]
    .
    [HKEY_CLASSES_ROOT\clsid\{d8278076-bc68-4484-9233-6e7f1628b56c}]
    [HKEY_CLASSES_ROOT\TypeLib\{7C4EE486-5EA5-4683-8C23-BF520933BB5E}]
    .
    [HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{46575635-2D53-4154-00A7-7A786E7484D7}]
    2012-12-14 06:35 13000 ----a-w- c:\program files (x86)\AskPartnerNetwork\Toolbar\FWV5-SAT\Passport.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
    "{46575635-2D53-4154-00A7-7A786E7484D7}"= "c:\program files (x86)\AskPartnerNetwork\Toolbar\FWV5-SAT\Passport.dll" [2012-12-14 13000]
    .
    [HKEY_CLASSES_ROOT\clsid\{46575635-2d53-4154-00a7-7a786e7484d7}]
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "KiesPDLR"="c:\program files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe" [2012-07-16 21432]
    "KiesPreload"="c:\program files (x86)\Samsung\Kies\Kies.exe" [2012-07-16 975800]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "IAStorIcon"="c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" [2011-04-30 284440]
    "HPQuickWebProxy"="c:\program files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe" [2011-06-28 168504]
    "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
    "APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
    "HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-08-19 379960]
    "KiesTrayAgent"="c:\program files (x86)\Samsung\Kies\KiesTrayAgent.exe" [2012-07-16 3524536]
    "HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2012-03-05 578944]
    "HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2010-06-09 49208]
    "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-09-17 254896]
    "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]
    "ApnTBMon"="c:\program files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe" [2012-12-14 1383112]
    .
    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    Service Manager.lnk - c:\program files (x86)\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [2005-5-3 81920]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 5 (0x5)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableUIADesktopToggle"= 0 (0x0)
    "PromptOnSecureDesktop"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
    "LoadAppInit_DLLs"=1 (0x1)
    "AppInit_DLLs"=c:\progra~1\BULLGU~1\BULLGU~1\Files32\BgAgent.dll c:\windows\System32\BgGamingMonitor.dll
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
    "mixer"=wdmaud.drv
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\BsMain]
    @="Service"
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\BsScanner]
    @="Service"
    .
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
    R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]
    R2 WSWNA3100;WSWNA3100;c:\program files (x86)\NETGEAR\WNA3100\WifiSvc.exe [2010-08-26 285152]
    R3 AVFSFilter;AVFSFilter;c:\windows\system32\DRIVERS\avfsfilter.sys [x]
    R3 dgderdrv;dgderdrv;c:\windows\system32\drivers\dgderdrv.sys [x]
    R3 esgiguard;esgiguard;c:\program files\Enigma Software Group\SpyHunter\esgiguard.sys [x]
    R3 Leapfrog-USBLAN;Leapfrog-USBLAN;c:\windows\system32\DRIVERS\btblan.sys [2011-11-12 40320]
    R3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [x]
    R3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys [2012-10-29 339048]
    R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]
    R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]
    R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]
    R3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\DRIVERS\ssadbus.sys [2011-06-02 157672]
    R3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\DRIVERS\ssadmdfl.sys [2011-06-02 16872]
    R3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\DRIVERS\ssadmdm.sys [2011-06-02 177640]
    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
    R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
    R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-09-27 53760]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-12-25 1255736]
    R3 ZTEusbnet;ZTE USB-NDIS miniport;c:\windows\system32\DRIVERS\ZTEusbnet.sys [x]
    R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
    S0 SCMNdisP;General NDIS Protocol Driver;c:\windows\system32\DRIVERS\scmndisp.sys [2007-01-19 25312]
    S1 AFW;Agnitum Firewall Driver;c:\windows\system32\DRIVERS\afw.sys [2012-11-20 40544]
    S1 BdSpy;BdSpy;c:\windows\system32\drivers\BdSpy.sys [2012-06-26 68208]
    S1 NovaShieldFilterDriver;NovaShieldFilterDriver;c:\windows\system32\DRIVERS\NSKernel.sys [2012-06-26 256072]
    S1 NovaShieldTDIDriver;NovaShieldTDIDriver;c:\windows\system32\DRIVERS\NSNetmon.sys [2012-06-26 25160]
    S2 APNMCP;Ask Update Service;c:\program files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe [2012-12-14 166600]
    S2 BsBackup;BullGuard backup service;c:\windows\System32\SvcHost.exe [2009-07-14 27136]
    S2 BsBhvScan;BullGuard Behavioural Detection;c:\program files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe [2012-11-28 366432]
    S2 BsFileScan;BullGuard on-access service;c:\windows\System32\SvcHost.exe [2009-07-14 27136]
    S2 BsFire;BullGuard firewall service;c:\windows\System32\SvcHost.exe [2009-07-14 27136]
    S2 BsMailProxy;BullGuard e-mail monitoring service;c:\windows\System32\SvcHost.exe [2009-07-14 27136]
    S2 BsMain;BullGuard main service;c:\windows\System32\SvcHost.exe [2009-07-14 27136]
    S2 BsScanner;BullGuard scanning service;c:\program files\BullGuard Ltd\BullGuard\BullGuardScanner.exe [2012-11-16 221536]
    S2 BsUpdate;BullGuard update service;c:\program files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe [2012-11-28 379232]
    S2 FPLService;TrueSuiteService;c:\program files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-05-06 263496]
    S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
    S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-09-05 197536]
    S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-03-05 35200]
    S2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-04-30 13592]
    S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-10-29 2425960]
    S2 jhi_service;Intel(R) Identity Protection Technology Host Interface Service;c:\program files (x86)\Intel\Services\IPT\jhi_service.exe [2011-09-28 212944]
    S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-14 398184]
    S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-14 682344]
    S2 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-02-01 2656280]
    S3 afwcore;afwcore;c:\windows\system32\DRIVERS\afwcore.sys [2012-11-20 464480]
    S3 BdNet;BdNet;c:\windows\system32\drivers\BdNet.sys [2012-10-04 34928]
    S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2010-07-28 31088]
    S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2011-05-10 317440]
    S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-14 24176]
    S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys [2012-04-12 1860672]
    S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-12-25 565352]
    .
    .
    --- Other Services/Drivers In Memory ---
    .
    *NewlyCreated* - WS2IFSL
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
    2013-01-15 10:12 1606760 ----a-w- c:\program files (x86)\Google\Chrome\Application\24.0.1312.52\Installer\setup.exe
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2013-01-17 c:\windows\Tasks\Adobe Flash Player Updater.job
    - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-15 05:24]
    .
    2013-01-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-05-05 10:21]
    .
    2013-01-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-05-05 10:21]
    .
    2013-01-08 c:\windows\Tasks\HPCeeScheduleForKatie.job
    - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]
    .
    .
    --------- X64 Entries -----------
    .
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-05-10 168216]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-05-10 392472]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2011-05-10 416024]
    "SetDefault"="c:\program files\Hewlett-Packard\HP LaunchBox\SetDefault.exe" [2011-12-19 44880]
    "SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-12-25 1424896]
    "BullGuard"="c:\program files\BullGuard Ltd\BullGuard\bullguard.exe" [2012-11-28 697696]
    "BullGuardUpdate2"="c:\program files\bullguard ltd\bullguard\BullGuardUpdate2.exe" [2012-11-28 2536288]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "LoadAppInit_DLLs"=0x1
    "AppInit_DLLs"=c:\progra~1\BULLGU~1\BULLGU~1\BgAgent.dll c:\windows\System32\BgGamingMonitor.dll
    .
    ------- Supplementary Scan -------
    .
    uStart Page = about:blank
    uLocal Page = c:\windows\system32\blank.htm
    mStart Page = about:blank
    mLocal Page = c:\windows\SysWOW64\blank.htm
    uInternet Settings,ProxyOverride = *.local
    IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
    IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
    TCP: DhcpNameServer = 61.9.133.193 61.9.134.49
    .
    - - - - ORPHANS REMOVED - - - -
    .
    URLSearchHooks-{7b13ec3e-999a-4b70-b9cb-2617b8323822} - (no file)
    URLSearchHooks-{687578b9-7132-4a7a-80e4-30ee31099e03} - (no file)
    URLSearchHooks-{ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - (no file)
    URLSearchHooks-{7473b6bd-4691-4744-a82b-7854eb3d70b6} - (no file)
    Toolbar-10 - (no file)
    Toolbar-10 - (no file)
    WebBrowser-{687578B9-7132-4A7A-80E4-30EE31099E03} - (no file)
    WebBrowser-{EBD898F8-FCF6-4694-BC3B-EABC7271EEB1} - (no file)
    WebBrowser-{7473B6BD-4691-4744-A82B-7854EB3D70B6} - (no file)
    WebBrowser-{FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - (no file)
    .
    .
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
    @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker5"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Shockwave Flash Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
    @="0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
    @="ShockwaveFlash.ShockwaveFlash.11"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="ShockwaveFlash.ShockwaveFlash"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Macromedia Flash Factory Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
    @="FlashFactory.FlashFactory.1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="FlashFactory.FlashFactory"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker5"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
    @Denied: (A) (Everyone)
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
    @Denied: (A) (Everyone)
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\program files (x86)\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
    c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    c:\program files (x86)\Google\Update\1.3.21.124\GoogleCrashHandler.exe
    c:\program files (x86)\CyberLink\YouCam\YCMMirage.exe
    c:\program files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    .
    **************************************************************************
    .
    Completion time: 2013-01-17 14:09:18 - machine was rebooted
    ComboFix-quarantined-files.txt 2013-01-17 03:09
    .
    Pre-Run: 223,111,610,368 bytes free
    Post-Run: 222,299,086,848 bytes free
    .
    - - End Of File - - 82057CC60B04D94698B2E7F1BCA2344F
  9. Broni

    Broni Malware Annihilator Posts: 45,317   +243

    Looks good.

    Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the contents of that logfile with your next reply.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.

    =========================

    Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.

    =========================

    Download OTL to your Desktop.
    Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox.
    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
  10. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    # AdwCleaner v2.105 - Logfile created 01/17/2013 at 14:55:02
    # Updated 08/01/2013 by Xplode
    # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
    # User : Katie - KATIE-HP
    # Boot Mode : Normal
    # Running from : C:\Users\Katie\Desktop\adwcleaner.exe
    # Option [Delete]

    ***** [Services] *****

    ***** [Files / Folders] *****
    Folder Deleted : C:\Program Files (x86)\1ClickDownload
    Folder Deleted : C:\Program Files (x86)\Celebrity Toolbar
    Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
    Folder Deleted : C:\Program Files (x86)\Conduit
    Folder Deleted : C:\ProgramData\APN
    Folder Deleted : C:\ProgramData\Ask
    Folder Deleted : C:\ProgramData\boost_interprocess
    Folder Deleted : C:\ProgramData\InstallMate
    Folder Deleted : C:\ProgramData\Premium
    Folder Deleted : C:\Users\Katie\AppData\Local\Conduit
    Folder Deleted : C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ejpbbhjlbipncjklfjjaedaieimbmdda
    Folder Deleted : C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacgpkgadgmibnhpdidcnfafllnmeomc
    Folder Deleted : C:\Users\Katie\AppData\Local\Temp\APN
    Folder Deleted : C:\Users\Katie\AppData\LocalLow\Conduit
    Folder Deleted : C:\Users\Katie\AppData\LocalLow\PriceGong
    ***** [Registry] *****
    Key Deleted : HKCU\Software\1ClickDownload
    Key Deleted : HKCU\Software\APN PIP
    Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
    Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
    Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
    Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
    Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
    Key Deleted : HKCU\Software\AppDataLow\Software\Toolbar
    Key Deleted : HKCU\Software\Conduit
    Key Deleted : HKCU\Software\DataMngr_Toolbar
    Key Deleted : HKCU\Software\Google\Chrome\Extensions\ejpbbhjlbipncjklfjjaedaieimbmdda
    Key Deleted : HKCU\Software\Google\Chrome\Extensions\pacgpkgadgmibnhpdidcnfafllnmeomc
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
    Key Deleted : HKCU\Software\SweetIM
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD21}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
    Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler.1
    Key Deleted : HKLM\Software\Conduit
    Key Deleted : HKLM\Software\Iminent
    Key Deleted : HKLM\Software\PIP
    Key Deleted : HKLM\Software\SweetIM
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{BFF6B2CA-366C-4A90-B685-D87776DEB0D2}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{2A42D13C-D427-4787-821B-CF6973855778}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{3D8478AA-7B88-48A9-8BCB-B85D594411EC}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ejpbbhjlbipncjklfjjaedaieimbmdda
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\pacgpkgadgmibnhpdidcnfafllnmeomc
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\pmlghpafmmnmmkjdhacccolfgnkiboco
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{BFF6B2CA-366C-4A90-B685-D87776DEB0D2}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD21}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550055225558}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660066226658}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{77777777-7777-7777-7777-770077227758}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD21}
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{FD2FD708-1F6F-4B68-B141-C5778F0C19BB}]
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com]
    Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [10]
    ***** [Internet Browsers] *****
    -\\ Internet Explorer v9.0.8112.16457
    [OK] Registry is clean.
    -\\ Google Chrome v24.0.1312.52
    File : C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Preferences
    Deleted [l.1788] : homepage = "hxxp://www.ask.com/?l=dis&o=APN10271cr&gct=hp&apn_ptnrs=^AH2&apn_dtid=^pfm011^YY^AU&[...]
    *************************
    AdwCleaner[S1].txt - [5935 octets] - [17/01/2013 14:55:02]
    ########## EOF - C:\AdwCleaner[S1].txt - [5995 octets] ##########
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Junkware Removal Tool (JRT) by Thisisu
    Version: 4.4.3 (01.15.2013:1)
    OS: Windows 7 Home Premium x64
    Ran by Katie on Thu 17/01/2013 at 15:05:18.01
    Blog: http://thisisudax.blogspot.com
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


    ~~~ Services

    ~~~ Registry Values

    ~~~ Registry Keys
    Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}
    Successfully deleted: [Registry Key] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}

    ~~~ Files
    Successfully deleted: [File] "C:\Windows\couponprinter.ocx"

    ~~~ Folders
    Successfully deleted: [Folder] "C:\ProgramData\fighters"
    Successfully deleted: [Folder] "C:\ProgramData\regwork"
    Successfully deleted: [Folder] "C:\Users\Katie\AppData\Roaming\fighters"
    Successfully deleted: [Folder] "C:\Users\Katie\appdata\locallow\datamngr"
    Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
    Successfully deleted: [Folder] "C:\Program Files (x86)\imesh applications"
    Successfully deleted: [Folder] "C:\Program Files (x86)\regwork"

    ~~~ Chrome
    Successfully deleted: [Folder] C:\Users\Katie\appdata\local\Google\Chrome\User Data\Default\Extensions\ejpbbhjlbipncjklfjjaedaieimbmdda
    Successfully deleted: [Folder] C:\Users\Katie\appdata\local\Google\Chrome\User Data\Default\Extensions\hphibigbodkkohoglgfkddblldpfohjl
    Successfully deleted: [Registry Key] hkey_local_machine\software\google\chrome\extensions\hphibigbodkkohoglgfkddblldpfohjl

    ~~~ Event Viewer Logs were cleared


    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Scan was completed on Thu 17/01/2013 at 15:16:00.16
    End of JRT log
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  11. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    These wouldnt post even seperately as they were too big hope attaching them is okay :)

    Attached Files:

  12. Broni

    Broni Malware Annihilator Posts: 45,317   +243

  13. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    OTL logfile created on: 1/17/2013 3:19:06 PM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Katie\Desktop
    64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
    Internet Explorer (Version = 9.0.8112.16421)
    Locale: 00000409 | Country: Australia | Language: ENA | Date Format: d/MM/yyyy

    1.95 Gb Total Physical Memory | 0.78 Gb Available Physical Memory | 39.90% Memory free
    3.90 Gb Paging File | 2.26 Gb Available in Paging File | 57.87% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
    Drive C: | 278.78 Gb Total Space | 207.08 Gb Free Space | 74.28% Space Free | Partition Type: NTFS
    Drive D: | 15.15 Gb Total Space | 1.68 Gb Free Space | 11.07% Space Free | Partition Type: NTFS
    Drive E: | 3.96 Gb Total Space | 1.08 Gb Free Space | 27.22% Space Free | Partition Type: FAT32

    Computer Name: KATIE-HP | User Name: Katie | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Processes (SafeList) ==========

    PRC - [2013/01/17 15:18:03 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Katie\Desktop\OTL.exe
    PRC - [2012/12/21 21:06:15 | 000,212,432 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Update\1.3.21.124\GoogleCrashHandler.exe
    PRC - [2012/12/14 17:35:28 | 000,166,600 | ---- | M] (APN LLC.) -- C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe
    PRC - [2012/12/14 17:35:21 | 001,383,112 | ---- | M] (APN) -- C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe
    PRC - [2012/12/14 16:49:28 | 000,682,344 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    PRC - [2012/12/14 16:49:28 | 000,512,360 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    PRC - [2012/12/14 16:49:28 | 000,398,184 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
    PRC - [2012/10/31 03:29:48 | 000,202,592 | ---- | M] (BullGuard Ltd.) -- C:\Program Files\BullGuard Ltd\BullGuard\Files32\Spamfilter\LittleHook.exe
    PRC - [2012/09/06 10:32:12 | 000,197,536 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    PRC - [2012/07/27 14:51:26 | 000,063,960 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    PRC - [2012/07/16 15:24:06 | 000,021,432 | ---- | M] () -- C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
    PRC - [2012/07/16 15:23:56 | 003,524,536 | ---- | M] (Samsung Electronics Co., Ltd.) -- C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
    PRC - [2012/07/16 15:23:56 | 000,975,800 | ---- | M] (Samsung) -- C:\Program Files (x86)\Samsung\Kies\Kies.exe
    PRC - [2012/03/05 14:38:38 | 000,578,944 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    PRC - [2012/03/05 14:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
    PRC - [2011/09/28 17:18:02 | 000,212,944 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
    PRC - [2011/08/19 14:48:44 | 000,379,960 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
    PRC - [2011/06/28 19:41:08 | 000,168,504 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
    PRC - [2011/06/16 11:58:28 | 000,136,488 | ---- | M] (CyberLink) -- C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
    PRC - [2011/05/06 17:06:46 | 000,263,496 | ---- | M] (HP) -- C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe
    PRC - [2011/05/06 17:06:28 | 000,653,128 | ---- | M] (HP) -- C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
    PRC - [2011/05/06 17:06:02 | 000,142,664 | ---- | M] (HP) -- C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
    PRC - [2011/04/30 18:32:54 | 000,013,592 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    PRC - [2011/04/30 18:32:50 | 000,284,440 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    PRC - [2011/02/02 08:41:24 | 002,656,280 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    PRC - [2011/02/02 08:41:20 | 000,326,168 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe


    ========== Modules (No Company Name) ==========

    MOD - [2013/01/17 14:13:11 | 000,115,137 | ---- | M] () -- C:\Users\Katie\AppData\Local\Temp\99cab429-f99d-4f69-9d04-113ad532bd0f\CliSecureRT.dll
    MOD - [2013/01/15 13:18:35 | 000,492,544 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\IAStorUtil\4cae4b1b6c8423f80d1f86eae7fd8203\IAStorUtil.ni.dll
    MOD - [2013/01/15 13:18:35 | 000,014,336 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\IAStorCommon\6fd278018f0cf369362fc810f8aefcb5\IAStorCommon.ni.dll
    MOD - [2013/01/15 12:59:52 | 011,833,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\0ac577a8ad6528ff03b50db5eeeac8be\System.Web.ni.dll
    MOD - [2013/01/15 12:59:45 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\90b89f6e8032310e9ac72a309fd49e83\System.Runtime.Remoting.ni.dll
    MOD - [2013/01/15 12:59:19 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\865d2bf19a7af7fab8660a42d92550fe\System.Windows.Forms.ni.dll
    MOD - [2013/01/15 12:59:11 | 001,592,832 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\eead6629e384a5b69f9ae35284b7eeed\System.Drawing.ni.dll
    MOD - [2013/01/15 12:58:56 | 003,347,968 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\cf827fe7bc99d9bcf0ba3621054ef527\WindowsBase.ni.dll
    MOD - [2013/01/15 12:58:51 | 005,453,312 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\f687c43e9fdec031988b33ae722c4613\System.Xml.ni.dll
    MOD - [2013/01/15 12:58:47 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\369f8bdca364e2b4936d18dea582912c\System.ni.dll
    MOD - [2013/01/15 12:58:47 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\195a77fcc6206f8bb35d419ff2cf0d72\System.Configuration.ni.dll
    MOD - [2013/01/15 12:58:41 | 011,493,376 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\7150b9136fad5b79e88f6c7f9d3d2c39\mscorlib.ni.dll
    MOD - [2013/01/15 11:46:32 | 000,221,696 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.ServiceProce#\5cf050c8bbcaba774c993810252f5fd7\System.ServiceProcess.ni.dll
    MOD - [2013/01/15 11:43:38 | 001,218,560 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Management\7ade41f2c08fe2654323fddba67eee1d\System.Management.ni.dll
    MOD - [2013/01/15 11:39:42 | 000,762,880 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runtime.Remo#\d141e2e8320dd31940696a69766fdc00\System.Runtime.Remoting.ni.dll
    MOD - [2013/01/15 11:39:16 | 001,812,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xaml\2297aa4cb17f43a679db50ea05b2b811\System.Xaml.ni.dll
    MOD - [2013/01/15 10:46:59 | 018,022,400 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationFramewo#\c627e9b7f10b01db43645284e601f255\PresentationFramework.ni.dll
    MOD - [2013/01/15 10:46:37 | 011,522,560 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\6e5a88684e45c45cddf654a902b9c789\PresentationCore.ni.dll
    MOD - [2013/01/15 10:46:33 | 013,199,360 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\52088d89fd5da5e96df63b52efe70ab2\System.Windows.Forms.ni.dll
    MOD - [2013/01/15 10:46:30 | 000,595,968 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationFramewo#\9471a54aa2b06e04f33b3e5dc9dc412a\PresentationFramework.Aero.ni.dll
    MOD - [2013/01/15 10:46:28 | 005,617,664 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\353fd535963fff2f9086c2f655a47ace\System.Xml.ni.dll
    MOD - [2013/01/15 10:46:26 | 007,070,208 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\5434074a2458956c9a421cf3a8aab676\System.Core.ni.dll
    MOD - [2013/01/15 10:46:20 | 003,883,008 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\54fef0787e00fc172cf386ba94bb7f10\WindowsBase.ni.dll
    MOD - [2013/01/15 10:46:20 | 000,982,528 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\7600fa0122191abced58b5e98303dfb3\System.Configuration.ni.dll
    MOD - [2013/01/15 10:46:17 | 001,667,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\293b5e60e01e652ae1bf4096bc6e9f9e\System.Drawing.ni.dll
    MOD - [2013/01/15 10:46:15 | 009,095,168 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System\73507c607e4c46f5e04122de0cc5f3fd\System.ni.dll
    MOD - [2013/01/15 10:46:08 | 014,417,408 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\3ef97e67e8d2c09fd2495ed952e1afbc\mscorlib.ni.dll
    MOD - [2012/07/16 15:24:06 | 000,021,432 | ---- | M] () -- C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
    MOD - [2012/06/26 20:32:38 | 000,482,656 | ---- | M] () -- C:\Program Files\BullGuard Ltd\BullGuard\Files32\SQLite.dll
    MOD - [2011/11/01 23:26:32 | 000,087,912 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
    MOD - [2011/11/01 23:26:12 | 001,242,472 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll


    ========== Services (SafeList) ==========

    SRV:64bit: - [2013/01/15 13:08:18 | 000,583,008 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- c:\Program Files\BullGuard Ltd\BullGuard\BsFire.dll -- (BsFire)
    SRV:64bit: - [2012/12/11 19:26:24 | 000,612,192 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- c:\Program Files\BullGuard Ltd\BullGuard\BsMailProxy\BsMailProxy.dll -- (BsMailProxy)
    SRV:64bit: - [2012/11/28 22:46:58 | 000,669,536 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- C:\Program Files\BullGuard Ltd\BullGuard\BsBackup.dll -- (BsBackup)
    SRV:64bit: - [2012/11/28 22:46:58 | 000,379,232 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe -- (BsUpdate)
    SRV:64bit: - [2012/11/28 22:46:58 | 000,378,208 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- c:\Program Files\BullGuard Ltd\BullGuard\BsFileScan.dll -- (BsFileScan)
    SRV:64bit: - [2012/11/28 22:46:58 | 000,366,432 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- C:\Program Files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe -- (BsBhvScan)
    SRV:64bit: - [2012/11/28 22:46:58 | 000,335,200 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- C:\Program Files\BullGuard Ltd\BullGuard\BsMain.dll -- (BsMain)
    SRV:64bit: - [2012/11/16 19:10:58 | 000,221,536 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe -- (BsScanner)
    SRV:64bit: - [2011/12/25 17:59:59 | 000,305,152 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Program Files\IDT\WDM\stacsv64.exe -- (STacSV)
    SRV:64bit: - [2010/10/11 20:48:14 | 000,346,168 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe -- (HPClientSvc)
    SRV:64bit: - [2010/09/23 12:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
    SRV:64bit: - [2009/07/14 12:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
    SRV - [2013/01/14 16:24:02 | 000,251,400 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
    SRV - [2012/12/14 17:35:28 | 000,166,600 | ---- | M] (APN LLC.) [Auto | Running] -- C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe -- (APNMCP)
    SRV - [2012/12/14 16:49:28 | 000,682,344 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
    SRV - [2012/12/14 16:49:28 | 000,398,184 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
    SRV - [2012/10/29 15:58:30 | 002,425,960 | ---- | M] (Realsil Microelectronics Inc.) [Auto | Running] -- C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe -- (IconMan_R)
    SRV - [2012/09/27 11:55:16 | 000,086,528 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe -- (HP Support Assistant Service)
    SRV - [2012/09/06 10:32:12 | 000,197,536 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
    SRV - [2012/07/27 14:51:26 | 000,063,960 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)
     
  14. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    \Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
    SRV - [2012/03/05 14:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
    SRV - [2011/09/28 17:18:02 | 000,212,944 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe -- (jhi_service)
    SRV - [2011/05/06 17:06:46 | 000,263,496 | ---- | M] (HP) [Auto | Running] -- C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe -- (FPLService)
    SRV - [2011/04/30 18:32:54 | 000,013,592 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc)
    SRV - [2011/02/02 08:41:24 | 002,656,280 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe -- (UNS)
    SRV - [2011/02/02 08:41:20 | 000,326,168 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe -- (LMS)
    SRV - [2010/08/26 17:48:00 | 000,285,152 | ---- | M] () [Auto | Stopped] -- C:\Program Files (x86)\NETGEAR\WNA3100\WifiSvc.exe -- (WSWNA3100)
    SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
    SRV - [2009/06/11 08:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


    ========== Driver Services (SafeList) ==========

    DRV:64bit: - File not found [Kernel | On_Demand | Stopped] -- C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys -- (esgiguard)
    DRV:64bit: - [2012/12/14 16:49:28 | 000,024,176 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
    DRV:64bit: - [2012/11/21 00:11:38 | 000,464,480 | ---- | M] (Agnitum Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\afwcore.sys -- (afwcore)
    DRV:64bit: - [2012/11/21 00:11:38 | 000,040,544 | ---- | M] (Agnitum Ltd.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\afw.sys -- (AFW)
    DRV:64bit: - [2012/11/06 11:19:24 | 000,461,624 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
    DRV:64bit: - [2012/10/29 15:58:30 | 000,339,048 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsPStor.sys -- (RSPCIESTOR)
    DRV:64bit: - [2012/10/04 18:38:58 | 000,034,928 | ---- | M] (BullGuard Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\BdNet.sys -- (BdNet)
    DRV:64bit: - [2012/09/28 10:32:56 | 000,053,760 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
    DRV:64bit: - [2012/08/21 14:01:20 | 000,033,240 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
    DRV:64bit: - [2012/06/26 20:48:40 | 000,068,208 | ---- | M] (BullGuard Ltd.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\BdSpy.sys -- (BdSpy)
    DRV:64bit: - [2012/06/26 20:48:36 | 000,290,376 | ---- | M] (BitDefender S.R.L.) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Trufos.sys -- (Trufos)
    DRV:64bit: - [2012/06/26 20:48:34 | 000,256,072 | ---- | M] (NovaShield, Inc.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\NSKernel.sys -- (NovaShieldFilterDriver)
    DRV:64bit: - [2012/06/26 20:48:34 | 000,025,160 | ---- | M] (NovaShield, Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NSNetmon.sys -- (NovaShieldTDIDriver)
    DRV:64bit: - [2012/04/12 19:45:04 | 001,860,672 | ---- | M] (Ralink Technology, Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\netr28x.sys -- (netr28x)
    DRV:64bit: - [2012/03/01 17:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
    DRV:64bit: - [2011/12/25 18:00:01 | 000,535,040 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
    DRV:64bit: - [2011/12/25 17:58:27 | 000,565,352 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
    DRV:64bit: - [2011/11/12 11:18:12 | 000,040,320 | ---- | M] (Belcarra Technologies) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\btblan.sys -- (Leapfrog-USBLAN)
    DRV:64bit: - [2011/07/17 07:47:06 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
    DRV:64bit: - [2011/07/17 07:47:06 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
    DRV:64bit: - [2011/06/02 16:47:22 | 000,177,640 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadmdm.sys -- (ssadmdm)
    DRV:64bit: - [2011/06/02 16:47:22 | 000,157,672 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadbus.sys -- (ssadbus)
    DRV:64bit: - [2011/06/02 16:47:22 | 000,016,872 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadmdfl.sys -- (ssadmdfl)
    DRV:64bit: - [2011/05/11 04:57:26 | 000,317,440 | ---- | M] (Intel(R) Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud)
    DRV:64bit: - [2011/05/11 04:57:04 | 012,228,128 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
    DRV:64bit: - [2011/04/27 05:07:36 | 000,557,848 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
    DRV:64bit: - [2010/11/21 14:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
    DRV:64bit: - [2010/11/21 14:23:47 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
    DRV:64bit: - [2010/11/21 14:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
    DRV:64bit: - [2010/11/21 14:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
    DRV:64bit: - [2010/10/20 11:34:26 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (MEIx64)
    DRV:64bit: - [2010/07/29 03:13:50 | 000,031,088 | ---- | M] (CyberLink Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\clwvd.sys -- (clwvd)
    DRV:64bit: - [2009/07/14 12:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
    DRV:64bit: - [2009/07/14 12:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
    DRV:64bit: - [2009/07/14 12:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
    DRV:64bit: - [2009/06/11 08:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
    DRV:64bit: - [2009/06/11 08:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
    DRV:64bit: - [2009/06/11 08:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
    DRV:64bit: - [2009/06/11 07:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
    DRV:64bit: - [2009/06/11 07:34:38 | 001,311,232 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
    DRV:64bit: - [2009/06/11 07:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
    DRV:64bit: - [2009/06/11 07:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
    DRV:64bit: - [2009/06/11 07:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
    DRV:64bit: - [2009/06/11 07:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
    DRV:64bit: - [2007/01/19 18:24:24 | 000,025,312 | ---- | M] (Windows (R) Codename Longhorn DDK provider) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\SCMNdisP.sys -- (SCMNdisP)
    DRV - [2011/05/09 12:29:40 | 000,020,032 | ---- | M] (Devguru Co., Ltd) [Kernel | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\dgderdrv.sys -- (dgderdrv)
    DRV - [2009/07/14 12:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


    ========== Standard Registry (SafeList) ==========


    ========== Internet Explorer ==========

    IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
    IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
    IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox
    IE:64bit: - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2408}: "URL" = http://dts.search-results.com/sr?sr...10654&apn_uid=5929382350994415&q={searchTerms}
    IE:64bit: - HKLM\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://au.search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF
    IE:64bit: - HKLM\..\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}: "URL" = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
    IE:64bit: - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/5221-111072-7833-3/4?mpre=http://shop.ebay.com/?_nkw={searchTerms}
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
    IE - HKLM\..\SearchScopes,DefaultScope =
    IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox
    IE - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2408}: "URL" = http://dts.search-results.com/sr?sr...10654&apn_uid=5929382350994415&q={searchTerms}
    IE - HKLM\..\SearchScopes\{BE28C22E-F666-424d-B5FD-125C4AFEE34E}: "URL" = http://search.myheritage.com?orig=ds&q={searchTerms}
    IE - HKLM\..\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}: "URL" = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
    IE - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/5221-111072-7833-3/4?mpre=http://shop.ebay.com/?_nkw={searchTerms}


    IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
    IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
    IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

    IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

    IE - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
    IE - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\..\URLSearchHook: {D8278076-BC68-4484-9233-6E7F1628B56C} - C:\Program Files (x86)\AskPartnerNetwork\Toolbar\searchhook.dll (APN LLC.)
    IE - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
    IE - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox
    IE - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\..\SearchScopes\{23E77396-4573-4D31-A109-901F85EA9564}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3220468
    IE - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\..\SearchScopes\{3CC1A56F-D03F-429E-8824-37A876B93997}: "URL" = http://asksearch.ask.com/redirect?c..._9.0.8112.16457&doi=2013-01-15&q={searchTerms}&
    IE - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2408}: "URL" = http://dts.search-results.com/sr?sr...10654&apn_uid=5929382350994415&q={searchTerms}
    IE - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\..\SearchScopes\{BE28C22E-F666-424d-B5FD-125C4AFEE34E}: "URL" = http://search.myheritage.com?orig=ds&q={searchTerms}
    IE - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\..\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}: "URL" = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
    IE - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/5221-111072-7833-3/4?mpre=http://shop.ebay.com/?_nkw={searchTerms}
    IE - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
    IE - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


    ========== FireFox ==========

    FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_5_502_146.dll File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_146.dll ()
    FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
    FF - HKLM\Software\MozillaPlugins\google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
    FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI ipt;version=1.2.22: C:\Program Files (x86)\Intel\Services\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
    FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI updater: C:\Program Files (x86)\Intel\Services\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
    FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=1.6.0_37: C:\Windows\SysWOW64\npdeployJava1.dll (Sun Microsystems, Inc.)
    FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.124\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.124\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
    FF - HKCU\Software\MozillaPlugins\@unity3d.com/UnityPlayer,version=1.0: C:\Users\Katie\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)

    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\antiphishing@bullguard: C:\Program Files\BullGuard Ltd\BullGuard\Files32\Antiphishing\FF\antiphishing@bullguard\ [2013/01/15 13:04:10 | 000,000,000 | ---D | M]

    [2012/11/03 17:22:06 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\extensions
    [2012/07/25 23:25:20 | 000,000,000 | ---D | M] (uTorrentControl2) -- C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\extensions\{687578b9-7132-4a7a-80e4-30ee31099e03}
    [2012/11/03 17:22:08 | 000,000,000 | ---D | M] (uTorrentControl_v2) -- C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\extensions\{7473b6bd-4691-4744-a82b-7854eb3d70b6}
    [2012/12/05 18:49:51 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\extensions
    [2012/10/06 10:56:32 | 000,000,000 | ---D | M] (OneClickDownloader) -- C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\extensions\OneClickDownload@OneClickDownload.com
    [2012/10/05 02:57:36 | 000,214,514 | ---- | M] () (No name found) -- C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\extensions\TorrentHandler@TorrentHandler.com.xpi

    ========== Chrome ==========

    CHR - homepage: http://www.google.com/
    CHR - homepage: http://www.google.com/
    CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\23.0.1271.97\PepperFlash\pepflashplayer.dll
    CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
    CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\23.0.1271.97\ppGoogleNaClPluginChrome.dll
    CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\23.0.1271.97\pdf.dll
    CHR - plugin: registryAccess (Enabled) = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaaojmikegpiepcfdkkjaplodkpfmlo\7.15.9.29524_0\background/registryAccess.dll
    CHR - plugin: Conduit Chrome Plugin (Enabled) = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ejpbbhjlbipncjklfjjaedaieimbmdda\2.3.15.10_0\plugins/ConduitChromeApiPlugin.dll
    CHR - plugin: Simple Pass 2011 (Enabled) = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\hdhihajbmafmgilcciomnamcjfkdhikl\1.0_0\npwebsitelogon.dll
    CHR - plugin: Norton Confidential (Enabled) = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2012.5.6.10_0\npcoplgn.dll
    CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
    CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
    CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
    CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
    CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
    CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
    CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll
    CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll
    CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
    CHR - plugin: Intel\u00AE Identity Protection Technology (Enabled) = C:\Program Files (x86)\Intel\Services\IPT\npIntelWebAPIIPT.dll
    CHR - plugin: Intel\u00AE Identity Protection Technology (Enabled) = C:\Program Files (x86)\Intel\Services\IPT\npIntelWebAPIUpdater.dll
    CHR - plugin: Java(TM) Platform SE 6 U37 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
    CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
    CHR - plugin: Unity Player (Enabled) = C:\Users\Katie\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
    CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_287.dll
    CHR - plugin: Java Deployment Toolkit 6.0.370.6 (Enabled) = C:\Windows\SysWOW64\npdeployJava1.dll
    CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
    CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll
    CHR - Extension: Ask Shopping Toolbar = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\
    CHR - Extension: YouTube = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
    CHR - Extension: Google Search = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0\
    CHR - Extension: Website Logon = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\hdhihajbmafmgilcciomnamcjfkdhikl\1.0_0\
    CHR - Extension: Gmail = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

    O1 HOSTS File: ([2013/01/17 13:47:05 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
    O1 - Hosts: 127.0.0.1 localhost
    O2:64bit: - BHO: (TrueSuite Website Log On) - {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\x64\IEBHO.dll (HP)
    O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
    O2 - BHO: (Ask Shopping Toolbar) - {46575635-2D53-4154-00A7-7A786E7484D7} - C:\Program Files (x86)\AskPartnerNetwork\Toolbar\FWV5-SAT\Passport.dll (APN LLC.)
    O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
    O2 - BHO: (TrueSuite Website Log On) - {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll (HP)
    O2 - BHO: (HP Network Check Helper) - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
    O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
    O3 - HKLM\..\Toolbar: (Ask Shopping Toolbar) - {46575635-2D53-4154-00A7-7A786E7484D7} - C:\Program Files (x86)\AskPartnerNetwork\Toolbar\FWV5-SAT\Passport.dll (APN LLC.)
    O3 - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
    O4:64bit: - HKLM..\Run: [BullGuard] C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe (BullGuard Ltd.)
    O4:64bit: - HKLM..\Run: [BullGuardUpdate2] c:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate2.exe (BullGuard Ltd.)
    O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
    O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
    O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
    O4:64bit: - HKLM..\Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe (Hewlett-Packard Development Company, L.P.)
    O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
    O4 - HKLM..\Run: [ApnTBMon] C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe (APN)
    O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
    O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)
    O4 - HKLM..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe (Hewlett-Packard Development Company, L.P.)
    O4 - HKLM..\Run: [HPQuickWebProxy] C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe (Hewlett-Packard Company)
    O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
    O4 - HKLM..\Run: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe (Samsung Electronics Co., Ltd.)
    O4 - HKU\S-1-5-21-2263798259-4112324674-912341820-1000..\Run: [KiesPDLR] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe ()
    O4 - HKU\S-1-5-21-2263798259-4112324674-912341820-1000..\Run: [KiesPreload] C:\Program Files (x86)\Samsung\Kies\Kies.exe (Samsung)
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
    O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O8:64bit: - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105 File not found
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105 File not found
    O9:64bit: - Extra Button: Report to BullGuard - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - C:\Program Files\BullGuard Ltd\BullGuard\Antiphishing\IE\BgAntiphishingIE.dll (BullGuard Ltd.)
    O9 - Extra Button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
    O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
    O9 - Extra Button: Report to BullGuard - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - C:\Program Files\BullGuard Ltd\BullGuard\Files32\Antiphishing\IE\BgAntiphishingIE.dll (BullGuard Ltd.)
    O9 - Extra Button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
    O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
    O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
    O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
    O13 - gopher Prefix: missing
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab (Java Plug-in 1.6.0_37)
    O16 - DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab (Java Plug-in 1.5.0)
    O16 - DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab (Java Plug-in 1.6.0_37)
    O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab (Java Plug-in 1.6.0_37)
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 61.9.133.193 61.9.134.49
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{53DF40D6-7EC5-4A51-861F-8F3544C80C29}: DhcpNameServer = 61.9.133.193 61.9.134.49
    O18:64bit: - Protocol\Handler\livecall - No CLSID value found
    O18:64bit: - Protocol\Handler\msdaipp - No CLSID value found
    O18:64bit: - Protocol\Handler\msdaipp\0x00000001 - No CLSID value found
    O18:64bit: - Protocol\Handler\msdaipp\oledb - No CLSID value found
    O18:64bit: - Protocol\Handler\msnim - No CLSID value found
    O18:64bit: - Protocol\Handler\mso-offdap - No CLSID value found
    O18:64bit: - Protocol\Handler\mso-offdap11 - No CLSID value found
    O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
    O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
    O18 - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
    O18 - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
    O18:64bit: - Protocol\Filter\text/xml - No CLSID value found
    O20:64bit: - AppInit_DLLs: (c:\PROGRA~1\BULLGU~1\BULLGU~1\Files32\BgAgent.dll) - c:\Program Files\BullGuard Ltd\BullGuard\Files32\BgAgent.dll (BullGuard Ltd.)
    O20:64bit: - AppInit_DLLs: (C:\Windows\System32\BgGamingMonitor.dll) - C:\Windows\SysNative\BgGamingMonitor.dll (BullGuard Ltd.)
    O20:64bit: - AppInit_DLLs: (c:\PROGRA~1\BULLGU~1\BULLGU~1\BgAgent.dll) - c:\Program Files\BullGuard Ltd\BullGuard\BgAgent.dll (BullGuard Ltd.)
    O20:64bit: - AppInit_DLLs: (C:\Windows\System32\BgGamingMonitor.dll) - C:\Windows\SysNative\BgGamingMonitor.dll (BullGuard Ltd.)
    O20 - AppInit_DLLs: (c:\PROGRA~1\BULLGU~1\BULLGU~1\Files32\BgAgent.dll) - c:\Program Files\BullGuard Ltd\BullGuard\Files32\BgAgent.dll (BullGuard Ltd.)
    O20 - AppInit_DLLs: (C:\Windows\System32\BgGamingMonitor.dll) - C:\Windows\SysWOW64\BgGamingMonitor.dll (BullGuard Ltd.)
    O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
    O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
    O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
    O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O32 - HKLM CDRom: AutoRun - 1
    O32 - AutoRun File - [2013/01/14 16:06:20 | 000,000,000 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
    O34 - HKLM BootExecute: (autocheck autochk *)
    O35:64bit: - HKLM\..comfile [open] -- "%1" %*
    O35:64bit: - HKLM\..exefile [open] -- "%1" %*
    O35 - HKLM\..comfile [open] -- "%1" %*
    O35 - HKLM\..exefile [open] -- "%1" %*
    O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
    O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
    O37 - HKLM\...com [@ = ComFile] -- "%1" %*
    O37 - HKLM\...exe [@ = exefile] -- "%1" %*
    O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
    O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
    O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

    ========== Files/Folders - Created Within 30 Days ==========

    [2013/01/17 15:18:03 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Katie\Desktop\OTL.exe
    [2013/01/17 15:05:11 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
    [2013/01/17 15:04:17 | 000,000,000 | ---D | C] -- C:\JRT
    [2013/01/17 15:03:42 | 000,499,213 | ---- | C] (Oleg N. Scherbakov) -- C:\Users\Katie\Desktop\JRT.exe
    [2013/01/17 13:47:31 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
    [2013/01/17 13:22:35 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
    [2013/01/17 13:22:35 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
    [2013/01/17 13:22:35 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
    [2013/01/17 13:22:26 | 000,000,000 | ---D | C] -- C:\Qoobox
    [2013/01/17 13:21:57 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
    [2013/01/17 13:07:15 | 005,022,302 | R--- | C] (Swearware) -- C:\Users\Katie\Desktop\ComboFix.exe
    [2013/01/17 12:36:28 | 000,000,000 | ---D | C] -- C:\Users\Katie\Documents\mbar-1.01.0.1016
    [2013/01/17 12:21:34 | 000,000,000 | ---D | C] -- C:\Users\Katie\Desktop\RK_Quarantine
    [2013/01/17 10:34:37 | 000,000,000 | ---D | C] -- C:\Users\Katie\AppData\Roaming\Malwarebytes
    [2013/01/17 10:34:25 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
    [2013/01/17 10:34:24 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
    [2013/01/17 10:34:22 | 000,024,176 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
    [2013/01/17 10:34:22 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    [2013/01/15 13:34:35 | 000,000,000 | ---D | C] -- C:\ProgramData\AskPartnerNetwork
    [2013/01/15 13:34:32 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\AskPartnerNetwork
    [2013/01/15 13:32:48 | 000,000,000 | ---D | C] -- C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FrostWire 5
    [2013/01/15 13:05:04 | 000,000,000 | ---D | C] -- C:\Users\Katie\AppData\Roaming\BullGuard
    [2013/01/15 13:04:43 | 000,000,000 | ---D | C] -- C:\ProgramData\BullGuard
    [2013/01/15 13:04:21 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BullGuard
    [2013/01/15 13:02:16 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\BullGuard Ltd
    [2013/01/15 13:02:13 | 000,000,000 | ---D | C] -- C:\Program Files\BullGuard Ltd
    [2013/01/15 12:49:30 | 000,000,000 | ---D | C] -- C:\Users\Katie\Desktop\New folder
    [2013/01/15 10:59:10 | 000,000,000 | ---D | C] -- C:\ProgramData\clp
    [2013/01/15 10:57:55 | 000,000,000 | ---D | C] -- C:\ProgramData\Common Toolkit Suite
    [2013/01/14 16:04:01 | 000,000,000 | ---D | C] -- C:\Program Files\Enigma Software Group
    [2013/01/14 16:01:56 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Wise Installation Wizard
    [2013/01/08 13:03:03 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\BigPond
    [2013/01/08 12:59:42 | 000,025,312 | ---- | C] (Windows (R) Codename Longhorn DDK provider) -- C:\Windows\SysNative\drivers\SCMNdisP.sys
    [2013/01/08 12:59:41 | 000,047,632 | ---- | C] (CACE Technologies, Inc.) -- C:\Windows\SysNative\drivers\npf.sys
    [2013/01/08 12:59:39 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\NETGEAR
    [2013/01/01 16:42:37 | 000,000,000 | ---D | C] -- C:\Users\Katie\AppData\Roaming\FixBee
    [2013/01/01 16:42:37 | 000,000,000 | ---D | C] -- C:\ProgramData\FixBee
    [2013/01/01 15:25:51 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\FixBee
    [2013/01/01 15:25:50 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\SRToolbar
    [2012/12/25 11:00:20 | 000,000,000 | ---D | C] -- C:\Users\Public\Documents\microsoft
    [2012/12/21 21:46:11 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Earth
    [2012/12/21 13:51:11 | 000,000,000 | ---D | C] -- C:\Users\Public\Documents\Ashy Bines Bikini body challenge
    [3 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ]
    [2 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

    ========== Files - Modified Within 30 Days ==========

    [2013/01/17 15:22:03 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
    [2013/01/17 15:18:03 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Katie\Desktop\OTL.exe
    [2013/01/17 15:11:03 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
    [2013/01/17 15:04:45 | 000,032,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    [2013/01/17 15:04:45 | 000,032,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    [2013/01/17 15:04:16 | 000,499,213 | ---- | M] (Oleg N. Scherbakov) -- C:\Users\Katie\Desktop\JRT.exe
    [2013/01/17 15:03:49 | 000,766,938 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
    [2013/01/17 15:03:49 | 000,655,896 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
    [2013/01/17 15:03:49 | 000,123,228 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
    [2013/01/17 15:00:34 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
    [2013/01/17 14:58:46 | 000,000,512 | ---- | M] () -- C:\Windows\SysNative\F39D4DE6-98B8-4E05-91BD-549E8A8248BD
    [2013/01/17 14:56:35 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
    [2013/01/17 14:56:29 | 1569,607,680 | -HS- | M] () -- C:\hiberfil.sys
    [2013/01/17 14:54:18 | 000,554,087 | ---- | M] () -- C:\Users\Katie\Desktop\adwcleaner.exe
    [2013/01/17 13:47:05 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
    [2013/01/17 13:07:38 | 005,022,302 | R--- | M] (Swearware) -- C:\Users\Katie\Desktop\ComboFix.exe
    [2013/01/17 10:34:25 | 000,001,069 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    [2013/01/17 10:22:03 | 000,002,239 | ---- | M] () -- C:\Users\Katie\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
    [2013/01/15 13:32:49 | 000,001,201 | ---- | M] () -- C:\Users\Katie\Application Data\Microsoft\Internet Explorer\Quick Launch\FrostWire 5.5.1.lnk
    [2013/01/15 13:32:49 | 000,001,177 | ---- | M] () -- C:\Users\Katie\Desktop\FrostWire 5.5.1.lnk
    [2013/01/15 13:04:22 | 000,000,990 | ---- | M] () -- C:\Users\Public\Desktop\BullGuard.lnk
    [2013/01/15 12:56:27 | 004,995,272 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
    [2013/01/14 16:06:20 | 000,000,000 | ---- | M] () -- C:\autoexec.bat
    [2013/01/08 14:09:15 | 000,000,332 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForKatie.job
    [2013/01/02 11:43:58 | 000,003,484 | ---- | M] () -- C:\Users\Public\Documents\cc_20130102_114350.reg
    [2013/01/01 23:36:06 | 000,075,374 | ---- | M] () -- C:\Users\Public\Documents\cc_20130101_233557.reg
    [2012/12/25 09:21:13 | 000,244,412 | ---- | M] () -- C:\Users\Public\Documents\Scan.jpg
    [2012/12/21 21:46:11 | 000,002,172 | ---- | M] () -- C:\Users\Public\Desktop\Google Earth.lnk
    [3 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ]
    [2 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

    ========== Files Created - No Company Name ==========

    [2013/01/17 14:58:46 | 000,000,512 | ---- | C] () -- C:\Windows\SysNative\F39D4DE6-98B8-4E05-91BD-549E8A8248BD
    [2013/01/17 14:54:17 | 000,554,087 | ---- | C] () -- C:\Users\Katie\Desktop\adwcleaner.exe
    [2013/01/17 13:22:35 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
    [2013/01/17 13:22:35 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
    [2013/01/17 13:22:35 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
    [2013/01/17 13:22:35 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
    [2013/01/17 13:22:35 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
    [2013/01/17 10:34:25 | 000,001,069 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    [2013/01/15 13:32:49 | 000,001,201 | ---- | C] () -- C:\Users\Katie\Application Data\Microsoft\Internet Explorer\Quick Launch\FrostWire 5.5.1.lnk
    [2013/01/15 13:32:49 | 000,001,177 | ---- | C] () -- C:\Users\Katie\Desktop\FrostWire 5.5.1.lnk
    [2013/01/15 13:04:22 | 000,000,990 | ---- | C] () -- C:\Users\Public\Desktop\BullGuard.lnk
    [2013/01/14 16:06:20 | 000,000,000 | ---- | C] () -- C:\autoexec.bat
    [2013/01/02 11:43:55 | 000,003,484 | ---- | C] () -- C:\Users\Public\Documents\cc_20130102_114350.reg
    [2013/01/01 23:36:00 | 000,075,374 | ---- | C] () -- C:\Users\Public\Documents\cc_20130101_233557.reg
    [2012/12/25 09:21:11 | 000,244,412 | ---- | C] () -- C:\Users\Public\Documents\Scan.jpg
    [2012/12/21 21:46:11 | 000,002,172 | ---- | C] () -- C:\Users\Public\Desktop\Google Earth.lnk
    [2012/11/07 00:42:21 | 000,000,057 | ---- | C] () -- C:\ProgramData\Ament.ini
    [2012/09/24 23:43:04 | 000,005,632 | ---- | C] () -- C:\Users\Katie\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
    [2012/07/23 00:41:28 | 000,000,093 | ---- | C] () -- C:\Users\Katie\AppData\Local\fusioncache.dat
    [2012/07/22 23:49:38 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI
    [2012/04/15 23:13:24 | 000,014,119 | ---- | C] () -- C:\Windows\SysWow64\RaCoInst.dat
    [2012/03/15 21:59:20 | 000,000,388 | ---- | C] () -- C:\Windows\MyHeritage.INI
    [2011/12/26 14:10:09 | 000,000,017 | ---- | C] () -- C:\Windows\SysWow64\shortcut_ex.dat
    [2011/12/26 14:03:06 | 000,749,508 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
    [2011/11/29 16:38:18 | 000,030,568 | ---- | C] () -- C:\Windows\MusiccityDownload.exe
    [2011/05/14 01:33:18 | 000,007,736 | ---- | C] () -- C:\Windows\hpDSTRES.DLL
    [2011/05/11 04:57:12 | 000,963,116 | ---- | C] () -- C:\Windows\SysWow64\igkrng600.bin
    [2011/05/11 04:57:06 | 000,218,304 | ---- | C] () -- C:\Windows\SysWow64\igfcg600m.bin
    [2011/05/11 04:57:02 | 000,056,832 | ---- | C] () -- C:\Windows\SysWow64\igdde32.dll
    [2011/05/11 04:57:00 | 000,145,804 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng600.bin
    [2011/05/11 04:56:54 | 013,359,616 | ---- | C] () -- C:\Windows\SysWow64\ig4icd32.dll
    [2011/01/29 17:00:22 | 000,974,848 | ---- | C] () -- C:\Windows\SysWow64\cis-2.4.dll
    [2011/01/29 17:00:22 | 000,081,920 | ---- | C] () -- C:\Windows\SysWow64\issacapi_bs-2.3.dll
    [2011/01/29 17:00:22 | 000,065,536 | ---- | C] () -- C:\Windows\SysWow64\issacapi_pe-2.3.dll
    [2011/01/29 17:00:22 | 000,057,344 | ---- | C] () -- C:\Windows\SysWow64\issacapi_se-2.3.dll

    ========== ZeroAccess Check ==========

    [2009/07/14 15:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

    [HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

    [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

    [HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

    [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
    "" = C:\Windows\SysNative\shell32.dll -- [2012/06/09 16:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
    "" = %SystemRoot%\system32\shell32.dll -- [2012/06/09 15:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
    "" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/14 12:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
    "" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/21 14:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
    "" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/14 12:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Both

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

    ========== LOP Check ==========

    [2012/07/23 00:03:04 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\.minecraft
    [2013/01/17 10:22:58 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\BullGuard
    [2012/01/08 21:38:22 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
    [2012/01/08 19:10:20 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
    [2012/09/05 12:23:07 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\Dora's Ballet Adventures
    [2013/01/15 10:45:35 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\FixBee
    [2011/12/31 20:24:05 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\Flood Light Games
    [2012/09/29 18:25:57 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\Gamelab
    [2012/09/28 16:13:13 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\Ludia
    [2012/10/05 10:55:37 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\MusicNet
    [2012/03/19 04:45:17 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\MyHeritage
    [2013/01/15 10:54:49 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\Nico Mak Computing
    [2012/06/11 22:12:07 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\OfficeSuiteX
    [2012/11/21 21:59:04 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\Progeny
    [2011/12/29 15:44:17 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\Samsung
    [2012/10/24 19:36:43 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\Shape games
    [2011/12/28 12:16:09 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\Sierra Wireless
    [2012/01/04 19:38:32 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\SoftGrid Client
    [2011/12/24 11:48:34 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\Synaptics
    [2011/12/28 21:35:59 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\Telstra
    [2011/12/26 20:59:33 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\Temp
    [2012/03/15 19:27:58 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\The Complete Genealogy Reporter - FTB
    [2011/12/26 14:03:59 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\TP
    [2012/11/15 19:44:39 | 000,000,000 | ---D | M] -- C:\Users\Katie\AppData\Roaming\WildTangent

    ========== Purity Check ==========
    < End of report >
  15. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    OTL Extras logfile created on: 1/17/2013 3:19:06 PM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Katie\Desktop
    64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
    Internet Explorer (Version = 9.0.8112.16421)
    Locale: 00000409 | Country: Australia | Language: ENA | Date Format: d/MM/yyyy

    1.95 Gb Total Physical Memory | 0.78 Gb Available Physical Memory | 39.90% Memory free
    3.90 Gb Paging File | 2.26 Gb Available in Paging File | 57.87% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
    Drive C: | 278.78 Gb Total Space | 207.08 Gb Free Space | 74.28% Space Free | Partition Type: NTFS
    Drive D: | 15.15 Gb Total Space | 1.68 Gb Free Space | 11.07% Space Free | Partition Type: NTFS
    Drive E: | 3.96 Gb Total Space | 1.08 Gb Free Space | 27.22% Space Free | Partition Type: FAT32

    Computer Name: KATIE-HP | User Name: Katie | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Extra Registry (SafeList) ==========


    ========== File Associations ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
    .html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
    .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
    .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
    .html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

    [HKEY_USERS\S-1-5-21-2263798259-4112324674-912341820-1000\SOFTWARE\Classes\<extension>]
    .html [@ = ChromeHTML] -- Reg Error: Key error. File not found

    ========== Shell Spawning ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
    batfile [open] -- "%1" %*
    cmdfile [open] -- "%1" %*
    comfile [open] -- "%1" %*
    exefile [open] -- "%1" %*
    helpfile [open] -- Reg Error: Key error.
    htafile [open] -- "%1" %*
    htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
    http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
    inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
    InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
    InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
    piffile [open] -- "%1" %*
    regfile [merge] -- Reg Error: Key error.
    scrfile [config] -- "%1"
    scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
    scrfile [open] -- "%1" /S
    txtfile [edit] -- Reg Error: Key error.
    Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
    Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
    Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [explore] -- Reg Error: Value error.
    Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
    batfile [open] -- "%1" %*
    cmdfile [open] -- "%1" %*
    comfile [open] -- "%1" %*
    cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
    exefile [open] -- "%1" %*
    helpfile [open] -- Reg Error: Key error.
    htafile [open] -- "%1" %*
    htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
    inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
    piffile [open] -- "%1" %*
    regfile [merge] -- Reg Error: Key error.
    scrfile [config] -- "%1"
    scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
    scrfile [open] -- "%1" /S
    txtfile [edit] -- Reg Error: Key error.
    Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
    Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
    Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [explore] -- Reg Error: Value error.
    Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

    ========== Security Center Settings ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
    "cval" = 1
    "FirewallDisableNotify" = 0
    "AntiVirusDisableNotify" = 0
    "UpdatesDisableNotify" = 0

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
    "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
    "AntiVirusOverride" = 0
    "AntiSpywareOverride" = 0
    "FirewallOverride" = 0

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

    ========== System Restore Settings ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
    "DisableSR" = 0

    ========== Firewall Settings ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
    "EnableFirewall" = 1
    "DisableNotifications" = 0

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "EnableFirewall" = 1
    "DisableNotifications" = 0

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
    "EnableFirewall" = 1
    "DisableNotifications" = 0

    ========== Authorized Applications List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


    ========== Vista Active Open Ports Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{054BF643-D503-4C48-8D5E-0316CC057720}" = rport=137 | protocol=17 | dir=out | app=system |
    "{081CCE7E-C2D5-45D9-A553-8C101285CEF5}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
    "{0E497721-C4EF-4E16-A697-F9ECBAEAFD48}" = lport=445 | protocol=6 | dir=in | app=system |
    "{409EB633-6163-483B-B044-D9CD66467CEC}" = lport=2869 | protocol=6 | dir=in | app=system |
    "{4DB1A1EB-CCFD-49E3-948B-869AE0C192D1}" = rport=445 | protocol=6 | dir=out | app=system |
    "{5EBE9C8B-9A5F-4257-8F6D-B3E5AD181FCC}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
    "{718BE526-55E9-4AD8-8CB5-BF72806D500F}" = lport=138 | protocol=17 | dir=in | app=system |
    "{7E770189-1730-49A2-A97F-9AC3BD8CDE02}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
    "{83F08CFD-9658-4D41-B9D9-4A4AA68F0724}" = lport=10243 | protocol=6 | dir=in | app=system |
    "{8E0E3802-11EA-42D1-902D-72F737644362}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
    "{8EC52794-CC3A-4926-BFB8-A40F16DADA38}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
    "{9DAE3D4A-619E-4F68-A7A6-BFB377F46147}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
    "{A16C39EE-CE7E-46A7-BE5A-AA7A533A85BD}" = rport=139 | protocol=6 | dir=out | app=system |
    "{A2A697CD-8E54-40F5-9BA2-F9D5A56C435D}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
    "{A36BA616-E6EF-443B-8DD8-E234A7582AC5}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
    "{AA186AC4-BB2B-4D70-841A-A28A05593E6C}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
    "{B02075D7-EBD2-4B9C-A18D-BB7166DA6A74}" = rport=10243 | protocol=6 | dir=out | app=system |
    "{C2972BEA-E168-4C15-BAD7-D70359942F12}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
    "{D0E81F9A-C375-4BC2-AA55-E7EA618A9FC1}" = lport=137 | protocol=17 | dir=in | app=system |
    "{D1843817-CC03-4FBA-A860-7D675ABE3F94}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
    "{DF1D5076-A6DD-4554-9E44-8A2AFB0F13B2}" = rport=138 | protocol=17 | dir=out | app=system |
    "{E1705AF6-5682-46E2-BD24-CA79E6BBC246}" = lport=139 | protocol=6 | dir=in | app=system |
    "{EB20D004-A562-4F82-A282-016647598CD0}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |

    ========== Vista Active Application Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{06041E29-1AA1-4518-B642-803FA5061FF5}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe |
    "{0C6DAA61-EFE1-41DF-8A29-9A0B4054BC0D}" = protocol=6 | dir=out | app=system |
    "{155B06D0-45DF-4EB5-BF39-0D1769185AE0}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
    "{194D0AD7-E5F9-4195-A968-358BC51352DE}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
    "{1DC48DAF-2480-47AA-89C9-4C9EF85648F0}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
    "{2671A95A-3CF7-4A9D-96B7-BDB530E318D1}" = protocol=17 | dir=in | app=c:\windows\syswow64\muzapp.exe |
    "{367ADB81-C6CB-40E3-89E3-9D6A154AA46D}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
    "{3BD198E3-028D-42C4-805B-8D991D6F7E8C}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
    "{43C8EE77-FEBD-4F42-939A-DCF41DF7557D}" = protocol=6 | dir=in | app=c:\windows\syswow64\muzapp.exe |
    "{587E7953-16B4-4076-81E1-DE8C9D58A54A}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
    "{599972A0-E25F-4974-A2B5-8EEA6BF4A96F}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe |
    "{5C1B303F-0252-435C-9D03-D416067FAA7C}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
    "{63B06710-F9D1-4265-B91D-E7603B9FAFEE}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
    "{63C474DC-0A11-4769-BDDE-984021A6A133}" = dir=in | app=c:\program files (x86)\windows live\mesh\moe.exe |
    "{653631F0-F89E-4B4F-B698-8A81EF5F83A8}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
    "{66981060-0506-4E4E-8491-484C6FE3339B}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
    "{6D0720F2-1F64-4A8A-9426-C827DD3901C9}" = protocol=6 | dir=in | app=c:\program files (x86)\frostwire 5\frostwire.exe |
    "{72C19730-F3EF-4035-83B7-86635669A4FB}" = protocol=17 | dir=in | app=c:\windows\syswow64\muzapp.exe |
    "{73BE5A5B-98EB-4056-A00E-E98F6B5689F3}" = dir=in | app=c:\program files\hp\hp deskjet 1050 j410 series\bin\usbsetup.exe |
    "{74EC74C0-85C2-4999-B525-C9B957DB634B}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
    "{76DF35C9-9A90-4A27-BFB5-1126A7F582F8}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
    "{77F74A3D-F574-49FD-865E-20488FE58689}" = protocol=17 | dir=in | app=c:\program files (x86)\frostwire 5\frostwire.exe |
    "{7E5F1408-3B4A-49F1-8F48-C49CBCE44246}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
    "{83479885-CAD2-4997-B914-0C7BE229B3FE}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
    "{8BCE7DF6-1774-4BEE-956E-E4DE46DDAE4E}" = protocol=17 | dir=in | app=c:\program files\hp\hp deskjet 2050 j510 series\bin\usbsetup.exe |
    "{8CDF48A7-B6D0-4BC4-92E8-AF5EE1B13D0C}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
    "{945786F4-9E04-4437-8A6B-EF154AA65B4F}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
    "{9A2DCF30-CD12-4409-8D8C-8ECA3BBF8B24}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
    "{A12DDBC3-5C47-438E-8810-AB752B578B25}" = protocol=6 | dir=in | app=c:\program files\hp\hp deskjet 2050 j510 series\bin\usbsetup.exe |
    "{A5F38929-6AD7-495E-8013-C0BFE12A4DD9}" = protocol=6 | dir=in | app=c:\windows\syswow64\muzapp.exe |
    "{AC16060B-B2B8-48CC-8F1F-82FE29BAA6B4}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
    "{BAF9A459-DB2F-4191-A9A7-8C4DB396A279}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
    "{D0A955F4-36AB-4890-B788-AE8696897A98}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
    "{D2AEE641-1F9A-4AD7-9164-41A56D0DEF34}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
    "{D2BB23FA-0A46-4540-9099-5CFAE5C3BB47}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
    "{E293E093-D002-4601-B539-DC4F5B3328E2}" = dir=in | app=c:\program files\hp\hp deskjet 2050 j510 series\bin\usbsetup.exe |
    "{F11E6913-37DF-40FF-8B71-3C7CA9C86679}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
    "{FB157646-74A8-4EED-9997-05994E53BE23}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |

    ========== HKEY_LOCAL_MACHINE Uninstall List ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{054EF02F-95D8-48F4-9EEB-2F9CE3072ED8}" = AuthenTec TrueAPI
    "{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
    "{0E5D76AD-A3FB-48D5-8400-8903B10317D3}" = iTunes
    "{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
    "{1D8E6291-B0D5-35EC-8441-6616F567A0F7}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    "{1E9FC118-651D-4934-97BE-E53CAE5C7D45}" = Microsoft_VC80_MFCLOC_x86_x64
    "{2856A1C2-70C5-4EC3-AFF7-E5B51E5530A2}" = HP Client Services
    "{4569AD91-47F4-4D9E-8FC9-717EC32D7AE1}" = Microsoft_VC80_CRT_x86_x64
    "{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    "{5A847522-375C-4D05-BD3D-88C450CC047F}" = HP Launch Box
    "{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    "{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
    "{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}" = Microsoft Visual C++ 2005 Redistributable (x64)
    "{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
    "{73B1AC18-614F-42CD-A798-4BA214586406}" = HP Deskjet 2050 J510 series Basic Device Software
    "{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    "{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
    "{8557397C-A42D-486F-97B3-A2CBC2372593}" = Microsoft_VC90_ATL_x86_x64
    "{90BF0360-A1DB-4599-A643-95AB90A52C1E}" = Microsoft_VC90_MFCLOC_x86_x64
    "{925D058B-564A-443A-B4B2-7E90C6432E55}" = Microsoft_VC80_ATL_x86_x64
    "{92A3CA0D-55CD-4C5D-BA95-5C2600C20F26}" = Microsoft_VC90_CRT_x86_x64
    "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
    "{A472B9E4-0AFF-4F7B-B25D-F64F8E928AAB}" = Microsoft_VC90_MFC_x86_x64
    "{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
    "{C8C1BAD5-54E6-4146-AD07-3A8AD36569C3}" = Microsoft_VC80_MFC_x86_x64
    "{CC4D56B7-6F18-470B-8734-ABCD75BCF4F1}" = HP Auto
    "{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}" = SAMSUNG USB Driver for Mobile Phones
    "{D07A61E5-A59C-433C-BCBD-22025FA2287B}" = Windows Live Language Selector
    "{D0CB24F4-084F-40DE-B6B9-A03626E682F0}" = iCloud
    "{D70884EA-E2CE-4539-91DB-4766CC1E5F5F}" = Apple Mobile Device Support
    "{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
    "{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
    "{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
    "{EF48631A-7F45-430A-8AD3-B41CFB1D7596}" = HP Deskjet 2050 J510 series Product Improvement Study
    "{F294770E-F869-400F-81C3-614B5F13CA54}" = HP Deskjet 1050 J410 series Basic Device Software
    "{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
    "5AF8BE22A56B38B1816F36BAC6A71F1277E45440" = Windows Driver Package - NETGEAR Inc. (RTL8187) Net (12/01/2006 6.1258.1201.2006)
    "8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D" = Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)
    "B090418E214D6BD6EE18A512A8EE609225AC9279" = Windows Driver Package - Atheros Communications Inc. (arusb_lhx) Net (09/25/2008 3.1.0.101)
    "BullGuard" = BullGuard
    "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
    "SynTPDeinstKey" = Synaptics Pointing Device Driver

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
    "{033E378E-6AD3-4AD5-BDEB-CBD69B31046C}" = Microsoft_VC90_ATL_x86
    "{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
    "{08D2E121-7F6A-43EB-97FD-629B44903403}" = Microsoft_VC90_CRT_x86
    "{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
    "{0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25}" = Microsoft_VC80_ATL_x86
    "{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
    "{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
    "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    "{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
    "{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
    "{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
    "{26A24AE4-039D-4CA4-87B4-2F83216035FF}" = Java(TM) 6 Update 37
    "{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
    "{31CEFF4E-B6D1-46A5-9169-7C67570E7FFA}" = HP SimplePass PE 2011
    "{3248F0A8-6813-11D6-A77B-00B0D0150000}" = J2SE Runtime Environment 5.0
    "{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
    "{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
    "{3521BDBD-D453-5D9F-AA55-44B75D214629}" = Adobe Community Help
    "{387B63A5-5016-1015-B06B-A9A1030E3125}" = Intel(R) Identity Protection Technology 1.2.22.0
    "{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel(R) Rapid Storage Technology
    "{46575635-2D53-4154-00A7-A758B70B0500}" = Ask Shopping Toolbar
    "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
    "{5036764A-435D-40C9-869C-31085A3D741D}" = HP Setup
    "{53B17A98-5BF0-40BC-AAFF-850A357975AC}" = HP Quick Launch
    "{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
    "{635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A}" = Microsoft_VC90_MFC_x86
    "{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel(R) Management Engine Components
    "{675D093B-815D-47FD-AB2C-192EC751E8E2}" = HP Software Framework
    "{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
    "{6F340107-F9AA-47C6-B54C-C3A19F11553F}" = Hewlett-Packard ACLM.NET v1.2.1.1
    "{6F545E5E-4595-11E2-93B6-B8AC6F97B88E}" = Google Earth
    "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
    "{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
    "{758C8301-2696-4855-AF45-534B1200980A}" = Samsung Kies
    "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    "{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
    "{7A3DF2E2-CF13-44FB-A93E-F71D5381DB3F}" = HP Deskjet 2050 J510 series Help
    "{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
    "{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
    "{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
    "{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver
    "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
    "{8B52057C-15DB-433E-957C-E279BC7D07E3}" = HP QuickWeb
    "{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
    "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
    "{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}" = Ralink RT5390 802.11b/g/n WiFi Adapter
    "{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
    "{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
    "{91110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
    "{92D58719-BBC1-4CC3-A08B-56C9E884CC2C}" = Microsoft_VC80_CRT_x86
    "{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
    "{95140000-0081-0409-0000-0000000FF1CE}" = Microsoft Office Outlook Connector
    "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    "{9C2D6495-AB6C-4f71-9A15-BB69329C1663}" = BigPond Broadband Cable
    "{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
    "{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
    "{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
    "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
    "{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
    "{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
    "{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
    "{AC76BA86-7AD7-FFFF-7B44-AA0000000001}" = Adobe Reader X (10.1.4) MUI
    "{AE856388-AFAD-4753-81DF-D96B19D0A17C}" = HP Setup Manager
    "{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}" = QuickTime
    "{B0069CFA-5BB9-4C03-B1C6-89CE290E5AFE}" = HP Update
    "{B6D38690-755E-4F40-A35A-23F8BC2B86AC}" = Microsoft_VC90_MFCLOC_x86
    "{BA68600E-96D9-4E92-80F2-26B9681B5A63}" = Microsoft Office Outlook 2003 with Business Contact Manager Update
    "{bcb1ff51-51a4-4048-b534-3a9b3aa4acce}" = Graboid Video 3.58 Setup
    "{C1594429-8296-4652-BF54-9DBE4932A44C}" = Realtek PCIE Card Reader
    "{C2425F91-1F7B-4037-9A05-9F290184798D}" = NETGEAR WNA3100 wireless USB 2.0 adapter
    "{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
    "{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
    "{CCE825DB-347A-4004-A186-5F4A6FDD8547}" = Apple Application Support
    "{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
    "{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
    "{D1A19B02-817E-4296-A45B-07853FD74D57}" = Microsoft_VC80_MFC_x86
    "{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
    "{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
    "{D8BCE5B9-67CF-4F3F-93AE-3ACC754C72EB}" = HP Power Manager
    "{D92BBB52-82FF-42ED-8A3C-4E062F944AB7}" = Microsoft_VC80_MFCLOC_x86
    "{DBCD5E64-7379-4648-9444-8A6558DCB614}" = Recovery Manager
    "{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
    "{DE15C5EC-7C30-44BF-ACEB-03960FC5601D}" = HP Documentation
    "{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
    "{E09B48B5-E141-427A-AB0C-D3605127224A}" = Microsoft SQL Server Desktop Engine (MICROSOFTSMLBIZ)
    "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
    "{E1845F1C-068C-F8F4-D31D-D3540D47C453}" = Adobe Download Assistant
    "{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio
    "{E96CAA2A-0244-4A2A-8403-0C3C9534778B}" = ESU for Microsoft Windows 7 SP1
    "{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
    "{ED1BD69A-07E3-418C-91F1-D856582581BF}" = HP On Screen Display
    "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
    "{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    "{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Processor Graphics
    "{F761359C-9CED-45AE-9A51-9D6605CD55C4}" = Evernote v. 4.2.3
    "{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel(R) Control Center
    "{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
    "{FE23D063-934D-4829-A0D8-00634CE79B4A}" = Adobe AIR
    "Adobe AIR" = Adobe AIR
    "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
    "Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
    "chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Adobe Community Help
    "com.adobe.downloadassistant.AdobeDownloadAssistant" = Adobe Download Assistant
    "Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
    "FrostWire 5" = FrostWire 5.5.1
    "Google Chrome" = Google Chrome
    "HP Photo Creations" = HP Photo Creations
    "InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
    "InstallShield_{758C8301-2696-4855-AF45-534B1200980A}" = Samsung Kies
    "Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.70.0.1100
    "VIP Access SDK" = VIP Access SDK (1.1.0.4)
    "WinLiveSuite" = Windows Live Essentials

    ========== HKEY_USERS Uninstall List ==========

    [HKEY_USERS\S-1-5-21-2263798259-4112324674-912341820-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "UnityWebPlayer" = Unity Web Player

    ========== Last 20 Event Log Errors ==========

    [ Hewlett-Packard Events ]
    Error - 11/25/2012 8:43:20 PM | Computer Name = Katie-HP | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467261HPSF.exe at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
    at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
    Path:
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
    RAM:
    1995 Ram Utilization: 50 TargetSite: Void loadActiveCheckResult(Boolean)

    Error - 11/25/2012 8:56:29 PM | Computer Name = Katie-HP | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467261HPSF.exe at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
    at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
    Path:
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
    RAM:
    1995 Ram Utilization: 50 TargetSite: Void loadActiveCheckResult(Boolean)

    Error - 11/25/2012 8:56:53 PM | Computer Name = Katie-HP | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
    at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
    Path:
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
    RAM:
    1995 Ram Utilization: 50 TargetSite: Void loadActiveCheckResult(Boolean)

    Error - 11/25/2012 8:57:32 PM | Computer Name = Katie-HP | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
    at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
    Path:
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
    RAM:
    1995 Ram Utilization: 50 TargetSite: Void loadActiveCheckResult(Boolean)

    Error - 11/25/2012 10:57:09 PM | Computer Name = Katie-HP | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
    at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
    Path:
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
    RAM:
    1995 Ram Utilization: 50 TargetSite: Void loadActiveCheckResult(Boolean)

    Error - 11/25/2012 10:57:42 PM | Computer Name = Katie-HP | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
    at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
    Path:
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
    RAM:
    1995 Ram Utilization: 50 TargetSite: Void loadActiveCheckResult(Boolean)

    Error - 11/25/2012 10:58:12 PM | Computer Name = Katie-HP | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
  16. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    At HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
    Path:
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
    RAM:
    1995 Ram Utilization: 50 TargetSite: Void loadActiveCheckResult(Boolean)

    Error - 11/25/2012 10:58:27 PM | Computer Name = Katie-HP | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
    at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
    Path:
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
    RAM:
    1995 Ram Utilization: 50 TargetSite: Void loadActiveCheckResult(Boolean)

    Error - 11/25/2012 10:58:33 PM | Computer Name = Katie-HP | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
    at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
    Path:
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
    RAM:
    1995 Ram Utilization: 50 TargetSite: Void loadActiveCheckResult(Boolean)

    Error - 12/1/2012 8:13:03 PM | Computer Name = Katie-HP | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
    at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
    Path:
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
    RAM:
    1995 Ram Utilization: 60 TargetSite: Void loadActiveCheckResult(Boolean)

    [ HP Software Framework Events ]
    Error - 4/15/2012 7:03:42 AM | Computer Name = Katie-HP | Source = CaslWmi | ID = 5
    Description = 2012/04/15 21:03:42.836|00000390|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

    Error - 4/15/2012 7:03:46 AM | Computer Name = Katie-HP | Source = CaslWmi | ID = 5
    Description = 2012/04/15 21:03:46.606|000014A0|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

    Error - 4/28/2012 7:43:23 PM | Computer Name = Katie-HP | Source = CaslWmi | ID = 5
    Description = 2012/04/29 09:43:23.369|000011EC|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

    Error - 4/28/2012 7:47:27 PM | Computer Name = Katie-HP | Source = CaslWmi | ID = 5
    Description = 2012/04/29 09:47:27.395|00000604|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

    Error - 4/28/2012 7:47:32 PM | Computer Name = Katie-HP | Source = CaslWmi | ID = 5
    Description = 2012/04/29 09:47:32.556|0000166C|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

    Error - 5/6/2012 12:52:08 AM | Computer Name = Katie-HP | Source = CaslWmi | ID = 5
    Description = 2012/05/06 14:52:08.523|0001F8A0|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

    Error - 5/12/2012 7:06:25 PM | Computer Name = Katie-HP | Source = CaslWmi | ID = 5
    Description = 2012/05/13 09:06:25.686|000015AC|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

    Error - 5/12/2012 7:11:59 PM | Computer Name = Katie-HP | Source = CaslWmi | ID = 5
    Description = 2012/05/13 09:11:59.784|00001548|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

    Error - 5/12/2012 7:12:07 PM | Computer Name = Katie-HP | Source = CaslWmi | ID = 5
    Description = 2012/05/13 09:12:07.553|00001B64|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

    Error - 5/14/2012 5:56:16 AM | Computer Name = Katie-HP | Source = CaslWmi | ID = 5
    Description = 2012/05/14 19:56:16.422|00001720|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state


    < End of report >
  17. Broni

    Broni Malware Annihilator Posts: 45,317   +243

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      CHR - Extension: Ask Shopping Toolbar = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\
      O2 - BHO: (Ask Shopping Toolbar) - {46575635-2D53-4154-00A7-7A786E7484D7} - C:\Program Files (x86)\AskPartnerNetwork\Toolbar\FWV5-SAT\Passport.dll (APN LLC.)
      O3 - HKLM\..\Toolbar: (Ask Shopping Toolbar) - {46575635-2D53-4154-00A7-7A786E7484D7} - C:\Program Files (x86)\AskPartnerNetwork\Toolbar\FWV5-SAT\Passport.dll (APN LLC.)
      O3 - HKU\S-1-5-21-2263798259-4112324674-912341820-1000\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
      O4 - HKLM..\Run: [ApnTBMon] C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe (APN)
      O8:64bit: - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105 File not found
      O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105 File not found
      [2013/01/15 13:34:35 | 000,000,000 | ---D | C] -- C:\ProgramData\AskPartnerNetwork
      
      :Files
      C:\Program Files (x86)\AskPartnerNetwork
      
      :Commands
      [purity]
      [emptytemp]
      [emptyjava]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    =========================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    3. Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    4. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
  18. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    All processes killed
    ========== OTL ==========
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\widgets\templates\js folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\widgets\templates\css\images folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\widgets\templates\css folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\widgets\templates folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\widgets\search-suggestion folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\widgets\rebuttal\images folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\widgets\rebuttal folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\widgets\options\images folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\widgets\options folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\widgets folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\tb_ux folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\lib\shims folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\lib folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\content_script\hack folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\content_script folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\zappos folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\walmart folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\utkonos folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\tsum folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\toolbar-options folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\tesco folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\target folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\submarino folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\shoppingcart folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\search-box folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\savings folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\printempts folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\priceminister folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\paodeacucar folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\ozon folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\overstock folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\mercadolivre folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\marketgid folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\lebonmarche folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\larinascente folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\laredoute folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\kieskeurig folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\karstadt folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\johnlewis folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\idealo folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\hema folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\h&m folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\gumtree folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\grouponnav folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\elcorteingles folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\ebay2 folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\debijenkorf folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\coin folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\buyvip folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\bestbuy folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\bakeca folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\amazon-navigation folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets\ah folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\widgets folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\images\vanilla folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\images\search folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\images\logo folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\images folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin\css folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config\skin folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\config folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0\background folder moved successfully.
    C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaanacmgamnhklhbppkhflccmpdnkkh\7.32462_0 folder moved successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{46575635-2D53-4154-00A7-7A786E7484D7}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{46575635-2D53-4154-00A7-7A786E7484D7}\ deleted successfully.
    C:\Program Files (x86)\AskPartnerNetwork\Toolbar\FWV5-SAT\Passport.dll moved successfully.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{46575635-2D53-4154-00A7-7A786E7484D7} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{46575635-2D53-4154-00A7-7A786E7484D7}\ not found.
    File SAT\Passport.dll not found.
    Registry value HKEY_USERS\S-1-5-21-2263798259-4112324674-912341820-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ApnTBMon deleted successfully.
    C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe moved successfully.
    64bit-Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Se&nd to OneNote\ deleted successfully.
    Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Se&nd to OneNote\ not found.
    C:\ProgramData\AskPartnerNetwork\Toolbar\FWV5-SAT\Updater\30.1.0.0\2 folder moved successfully.
    C:\ProgramData\AskPartnerNetwork\Toolbar\FWV5-SAT\Updater\30.1.0.0 folder moved successfully.
    C:\ProgramData\AskPartnerNetwork\Toolbar\FWV5-SAT\Updater folder moved successfully.
    C:\ProgramData\AskPartnerNetwork\Toolbar\FWV5-SAT\CRX\7.32462 folder moved successfully.
    C:\ProgramData\AskPartnerNetwork\Toolbar\FWV5-SAT\CRX folder moved successfully.
    C:\ProgramData\AskPartnerNetwork\Toolbar\FWV5-SAT folder moved successfully.
    C:\ProgramData\AskPartnerNetwork\Toolbar folder moved successfully.
    C:\ProgramData\AskPartnerNetwork folder moved successfully.
    ========== FILES ==========
    C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\FWV5-SAT folder moved successfully.
    C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater folder moved successfully.
    C:\Program Files (x86)\AskPartnerNetwork\Toolbar\FWV5-SAT\CRX folder moved successfully.
    C:\Program Files (x86)\AskPartnerNetwork\Toolbar\FWV5-SAT folder moved successfully.
    C:\Program Files (x86)\AskPartnerNetwork\Toolbar folder moved successfully.
    C:\Program Files (x86)\AskPartnerNetwork folder moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 56475 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Katie
    ->Temp folder emptied: 423342 bytes
    ->Temporary Internet Files folder emptied: 205786944 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 60296 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 1524637 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 787320 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 3426 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50333 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 199.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Katie
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Katie
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 01172013_162629
    Files\Folders moved on Reboot...
    C:\Users\Katie\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    PendingFileRenameOperations files...
    Registry entries deleted on Reboot...
  19. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    Results of screen317's Security Check version 0.99.57
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    BullGuard Antivirus
    Antivirus out of date! (On Access scanning disabled!)
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.70.0.1100
    Java(TM) 6 Update 37
    Java version out of Date!
    Adobe Flash Player 11.5.502.146
    Adobe Reader 10.1.4 Adobe Reader out of Date!
    Google Chrome 23.0.1271.97
    Google Chrome 24.0.1312.52
    ````````Process Check: objlist.exe by Laurent````````
    Malwarebytes Anti-Malware mbamservice.exe
    Malwarebytes Anti-Malware mbamgui.exe
    Malwarebytes' Anti-Malware mbamscheduler.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 0%
    ````````````````````End of Log``````````````````````
  20. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    Farbar Service Scanner Version: 16-01-2013
    Ran by Katie (administrator) on 17-01-2013 at 16:40:26
    Running from "C:\Users\Katie\Desktop"
    Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************
    Internet Services:
    ============
    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Attempt to access Google IP returned error. Google IP is offline
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.

    Windows Firewall:
    =============
    Firewall Disabled Policy:
    ==================

    System Restore:
    ============
    System Restore Disabled Policy:
    ========================

    Action Center:
    ============
    Windows Update:
    ============
    Windows Autoupdate Disabled Policy:
    ============================

    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.

    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1

    Other Services:
    ==============

    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit

    **** End of log ****
  21. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    C:\Users\Katie\Downloads\setup.zip multiple threats deleted - quarantined
  22. Broni

    Broni Malware Annihilator Posts: 45,317   +243

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    =============================

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ============================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
  23. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Katie
    ->Temp folder emptied: 289840 bytes
    ->Temporary Internet Files folder emptied: 266348675 bytes
    ->Java cache emptied: 1880 bytes
    ->Flash cache emptied: 1052 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 3426 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 13041 bytes

    Total Files Cleaned = 254.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Katie
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Katie
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 01182013_130322
    Files\Folders moved on Reboot...
    C:\Users\Katie\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    File\Folder C:\Users\Katie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\Y7ZXPI5K\918[2].htm not found!
    File\Folder C:\Users\Katie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\Y7ZXPI5K\ads[3].htm not found!
    PendingFileRenameOperations files...
    Registry entries deleted on Reboot...
  24. Katie.anne

    Katie.anne Newcomer, in training Topic Starter Posts: 17

    Okay everything is done and I ran malware and it said no infections and my google is running fine too I am so gratefull thankyou so much for your time and effort :)
  25. Broni

    Broni Malware Annihilator Posts: 45,317   +243

    Way to go!! [​IMG]
    Good luck and stay safe :)


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